Neptune - Chiswick Reviews 

107
TrustScore 5 out of 5

4.8

305-307 Chiswick High Road, Chiswick, W4 4HH London, Middlesex, GB


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Rated 5 out of 5 stars

We bought a bed from Neptune after randomly stumbling into the store in Chiswick. The service inside of the store was excellent, even requiring cancellation/reordering after our initial purchase wasn'... See more

Rated 5 out of 5 stars

Without a doubt Neptune Chiswick store has the most wonderful people working there. Exceptional customer service care, particularly from Shaila. Always goes above and beyond to assist me with my order... See more

Rated 5 out of 5 stars

Brilliant from start to finish. Everyone we dealt with was helpful and professional from Aneeta at the start with the design through to Greg who oversaw and Craig who fitted the finished product. The... See more

Rated 5 out of 5 stars

After discovering Neptune after a gift from a friend, I discovered there was a Neptune store in Chiswick so I decided to pop in. Shaila who served me in Chiswick is so knowledgable about the products... See more


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Garden Furniture Shop
  4. Interior Designer
  5. Kitchen Supply Store
  6. Living Room Furniture Store

About Neptune - Chiswick

Written by the company

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Contact info

  • 305-307 Chiswick High Road, Chiswick, W4 4HH, London, Middlesex, United Kingdom

  • 0203 8141220

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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4.8

All reviews

(107)

2,193 reviews in the last 12 months

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Rated 5 out of 5 stars

One of the most friendliest shop on the…

One of the most friendliest shop on the high street. But what a great brand too. I absolutely cannot recommend a better home interior shop. We’ve had two of your kitchens and both exceptional. Wouldn’t ever go anywhere else.

April 20, 2021
Neptune - Chiswick logo

Reply from Neptune - Chiswick

Hi Mr J Henen-Webber.
Thank you so much for posting such lovely comments. Our aim is to be friendly, open and helpful and so it is such a delight when our customers feel the same way.
Looking forward to seeing you again soon.
Anne-Marie

Rated 5 out of 5 stars

Amazing customer service and always…

Amazing customer service and always willing to go that extra mile to find what your looking for

April 3, 2021
Neptune - Chiswick logo

Reply from Neptune - Chiswick

Hi Miss Oakley,
Thank so much for your kind review. We hope to see you in person soon.
Anne-Marie

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