NetEDI Reviews 

The worst system ever, never loads properly!

This used to be a great company for provision of EDI services. The product (NeTIX) is quite flexible and easy to use, and our contacts there were good.
THEN SOMETHING CHANGED
It is now virtually impossible to get support, either by email or by telephone. I have received Covid excuses, but in the 18 months since the world started adapting to Covid working, I would have hoped that this would have been addressed.

NetEDI are a great company to work with. They are our PEPPOL access point for NHS E-Procurement compliance and also provide the software to integrate into our accounting programme.

They have worked closely with us through all stages of implementation and we are now transacting with trusts as intended.

I would highly recommend them to anyone.

We heavily use and rely on NetEDI's platform in order to integrate with a number of our largest customers. It's enabled us to automate a large number of processes from orders to invoicing. The projects and support teams are excellent and always on-hand to quickly respond and resolve issues.

My only ask would be for the team to migrate the web interface from Microsoft Silverlight to something like HTML & Javascript so we can use it in modern browsers like Chrome.

Shout out to Andrew Leng & Alex Leppert who have been very helpful.

No problems with integration and the software has made life easier for us.

I have found NetEDI to be a great company to deal with in regards to EDI integration. I switched from a previous supplier to them and the transition was handled smoothly and professionally. The customer service team was always on hand to deal with any issues that arose and offer fantastic continuing support.

Overall I am very happy with the experience.

I would highly recommend adopting the EDI platform. With a limited number of staff, we needed to implement technology that would reduce the time spent keying in purchase orders onto our Sage 50 accounts system. The platform has also reduced the number of keying errors and duplicated orders. I am hoping more of our customers adopt the technology.

Great, friendly staff right from the very beginning with easy explanation from sales through to the final training and aftercare support. The NeTIX cloud platform is very easy to use with lots of additional features to help streamline processes.