netfurniture.co.uk Reviews 

227
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely first class service! Excellent, professional, friendly, nothing too much of a trouble. Delivered my order in no time , very good quality and very good after sale service. Advised on assembl... See more

Company replied

Rated 4 out of 5 stars

Good customer service re stock availability and delivery dates even during the coronavirus crisis, though a couple of chaser emails were needed. But all questions fully answered. The Ben computer de... See more

Rated 5 out of 5 stars

I purchased a granite kitchen table last year & recently noticed although it is rarely moved, the table began to wobble if leaned on even slightly. After a suggestion to correct didn't work Net Furni... See more

Rated 2 out of 5 stars

Wrong product (I wanted this item in an oak finish, so although I could get it cheaper elsewhere if I wanted beech, I chose this retailer). They were very polite and agreed they'd advertised the wrong... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Kitchen Supply Store
  5. Living Room Furniture Store

Written by the company

We supply furniture to make your home beautiful - huge range - Free UK delivery - call us - public and trade enquiries welcome - Kitchen, Bedroom, Dining, Office, Garden Furniture


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

227 reviews

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4.3

All reviews

(227)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Oak home office computer desk

This item was supplied very carefully packaged fully assembled. Very satisfied by prompt delivery and competitive price. Only item I have purchased from netfurniture but will certainly consider them again.

December 18, 2014
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

We bought a glass table and a bunk bed from Netfurniture and the whole process was amazing. A friendly advisor on the phone helped us decide what we needed, we got the items really quickly and they fit right into our home so we're really happy! Would recommend to anyone! The price was also very competitive!

December 18, 2014
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a poser table for the kitchen. It arrived and was too tall. Totally my fault as measured wrong! But net furniture where happy to find me the right one and get that shipped out for me. Very pleased and saved me from the wrath of the wife! Thanks very much !

December 6, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

Great company to deal with and I will certainly buy from them again.

November 30, 2014
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

Thank you for your review for the Biasco Black Glss Dining Set you purchased from netfurniture. As this is the seson of good will please use the voucher code 5pc at the checkout to receive a 5% discount - no min order - please feel free to pass onto your friends or family to use

Rated 4 out of 5 stars

Good and responded quickly when a problem arose.

The order was delivered promptly but part of it was missing. I emailed the company and the problem was solved and the missing part cam ethe next day.
I am very pleased with the finished result.

November 13, 2014
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

Thank you for your review for the Hali Dining Table Base - Stainless Steel you purchased from netfurniture.co.uk. As this is the seson of good will please use the voucher code 5pc at the checkout to receive a 5% discount - no min order - please feel free to pass onto your friends or family to use

Rated 5 out of 5 stars

Fantastic product and service

I purchased a base and table top. I was given a date for delivery (2 days later) they came via different couriers and both where delivered before 9am. Great...no need to stay in all day. The table looks great in my small apartment. I would definitely purchase from near furniture again

October 26, 2014
Unprompted review
Rated 5 out of 5 stars

100% recommended

Excellent communication from beginning to end. Exceptionally helpful even contacting suppliers to check sizes for me. Replacement table leg arranged immediately when faulty one supplied. .I Would have absolutely no hesitation recommending this company.

September 19, 2014
Unprompted review
Rated 4 out of 5 stars

Super glass top table

The table is just for our needs. It was just a shame that delivery was so slow. Zed at Net Furniture did try very hard to rectify this and he communicated very well with me (which was very reassuring) and thank him for that.

September 13, 2014
Unprompted review
Rated 4 out of 5 stars

Good service overall and very happy with the product

4* given as opposed to 5* because of the inconvenience of the courier. The delivery person only delivered 1 of 2 boxes. Had to wait for several more days for the base to be delivered to assemble the table. Frustrating, but the retailer (netfurniture) is by no means to blame.

Customer service in coordinating the re-delivery was excellent, prompt and friendly.

The quality of the product is very good, as was the condition it was delivered in (bearing in mind half of the delivery was a large glass table top - packaged well).

I would definitely recommend to family/friends.

September 11, 2014
Unprompted review
Rated 4 out of 5 stars

Poser Table

Very happy with my poser table. It arrived well packed and easily assembled. If I had one slight concern it was the length of time between placing my order and hearing from the seller. Netfurniture meet half of the postal carriage to Northern Ireland. Overall I would use netfurniture and would recommend them to family and friends

August 5, 2014
Unprompted review
Rated 4 out of 5 stars

helpful service, friendly people.

Helpful service, nice friendly people. Had a problem with one item, they sorted it out for me, without any problems or hassle. Could do with a bit more communication regarding delivery times, apart from that I was happy with my purchase.

July 21, 2014
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

thank you for your review - we are always looking for ways to improve our service at netfurniture.co.uk - as a valued customer we would like to offer you a 5% discount voucher code to be used by yourself or your family or friends off your next purchase from us - please use code 5pc at checkout to receive your discount

Rated 5 out of 5 stars

Excellent service

The order went smoothly and the delivery was very prompt. The table I bought is great, too.

June 18, 2014
Unprompted review
Rated 4 out of 5 stars

Would use again

I ordered a unit from NetFurniture which came but was damaged, it took over 5 months and many, many emails before the issue was resolved.

I was in contact with Zed whose customer service skills were exemplary. He was trying to contact the suppliers daily and did not let up until a satisfactory resolution was received.

Zed compensated me with another product from a different supplier which was delivered when promised and in good condition.

Overall, i would use NetFurniture again, I can confidently say that although there was an issue (and these things do happen) i was impressed with the way Zed dealt with and resolved it.

June 10, 2014
Unprompted review
Rated 3 out of 5 stars

Bit slow in communication

Was hoping for delivery in 2 days as stated on the website. Communication slow & had to chase for a delivery date

May 28, 2014
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

thank you for your feedback which is appreciated and usefull - please note that all 48hour delivery products are clearly listed, any other products are on the standard delivery as i believe was the case with this order - it is worth checking with us as often we can arrange quicker delivery if need be thanks zed - netfurniture.co.uk

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