netfurniture.co.uk Reviews 

227
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely first class service! Excellent, professional, friendly, nothing too much of a trouble. Delivered my order in no time , very good quality and very good after sale service. Advised on assembl... See more

Company replied

Rated 4 out of 5 stars

Good customer service re stock availability and delivery dates even during the coronavirus crisis, though a couple of chaser emails were needed. But all questions fully answered. The Ben computer de... See more

Rated 5 out of 5 stars

I purchased a granite kitchen table last year & recently noticed although it is rarely moved, the table began to wobble if leaned on even slightly. After a suggestion to correct didn't work Net Furni... See more

Rated 2 out of 5 stars

Wrong product (I wanted this item in an oak finish, so although I could get it cheaper elsewhere if I wanted beech, I chose this retailer). They were very polite and agreed they'd advertised the wrong... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Kitchen Supply Store
  5. Living Room Furniture Store

Written by the company

We supply furniture to make your home beautiful - huge range - Free UK delivery - call us - public and trade enquiries welcome - Kitchen, Bedroom, Dining, Office, Garden Furniture


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

227 reviews

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No recent history of asking for reviews

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4.3

All reviews

(227)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Good honest trader

The order was placed (made to measure) and delivered within two weeks. On arrival the table top appeared scored and marked as if damaged in transit; I contacted the trader who immediately offered to replace the damaged part but also offered advice on the protective film that covered the surface (I was concerned that removing the film would affect any return rights). As suggested once I removed the protective cover the actual surface was unblemished; I have assembled the table and I am pleased to say it looks great. Happy to use this company again in the future.

March 10, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

Although the company was unable to get the colour I asked for they contacted me at each stage explaining why, and offering an alternative. The item was dispatched and delivered in the time stated.

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great service, even though one of the stools had a factory defect I recieved a replacement immediately.

February 15, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service, the item I required was not available, Zed was quickly in touch with other alternatives. Fantastic communication and service. Very happy!

January 19, 2015
Unprompted review
Rated 5 out of 5 stars

Delivery and service

Delighted with the quick delivery of goods and response to a query.
Would recommend on the basis of positive staff response and assistance.

January 12, 2015
Unprompted review
Rated 3 out of 5 stars

Had to chase to confirm card payment had been received by them.

This probably delayed delivery by a week or so. When told that your order will be processed once the payment has cleared, you don't expect to have to contact the company a week or so later. Bearing in mind the payment was shown on my account the same day.

January 12, 2015
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

Thank you for your review. we will look into the issue you had to ensure it is not repeated the next time you wish to order from us. As a family business here at netfurniture.co.uk we take our customer service seriously

Rated 5 out of 5 stars

Recent purchase of leather bar stools

Very quick and efficient service with a high quality product

January 12, 2015
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

thank you for your review at netfurniture - as a valued customer please use voucher code 5pc to receive a 5% discount off your next order

Rated 4 out of 5 stars

No Problems

We bought a 'Tempo' black glass dining table and 6 black chairs. We requested information prior to placing the order as to whether the glass was actual black glass or had a coated (underside) surface as several others we had viewed previously were a coated surface. The company took a couple of days to get the information and eventually confirmed by e-mail that it was indeed actually black glass. Presumably they had this from their supplier Julian Bowen Limited. When the items arrived directly from Julian Bowen Ltd it was quickly found to be coated glass as there is a very minor scratch in the underside coating which you can see from the top. We have kept the whole package as we very much like the table and chairs and the scratch can be easily disguised. We were unable to find any truly black glass table except at 4 or more times the price. We are happy with the purchase.

January 11, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We ordered 4 dining chairs. Using the website was easy. They were delivered without delay and packaged extremely well. Easy instructions to put them together too. I would definately recommend this website.

January 9, 2015
Unprompted review
Rated 5 out of 5 stars

First class customer care

Ordered some kitchen chairs but unfortunately they were out of stock until January however, they did offer me two other similar styled chairs which could be delivered that same week. I accepted their offer and they were delivered within 2 days. Excellent service.

December 24, 2014
Unprompted review
Rated 5 out of 5 stars

Great Service

We wanted to order a CD cabinet but was unsure if the colour would match our existing furniture. We had an online conversation and was assured that the colour would be OK, so we ordered. The cabinet arrived very promptly as promised. We had a problem with one of the shelves which was badly scratched. I called them and they asked for a picture of the damage if possible. I sent them a couple and 2 days later the new shelf arrived with no questions asked. Its a service we very much appreciated and would definitely check them out first for any other products we may require. We would also highly recomment them.

December 22, 2014
Unprompted review

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