netfurniture.co.uk Reviews 

227
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely first class service! Excellent, professional, friendly, nothing too much of a trouble. Delivered my order in no time , very good quality and very good after sale service. Advised on assembl... See more

Company replied

Rated 4 out of 5 stars

Good customer service re stock availability and delivery dates even during the coronavirus crisis, though a couple of chaser emails were needed. But all questions fully answered. The Ben computer de... See more

Rated 5 out of 5 stars

I purchased a granite kitchen table last year & recently noticed although it is rarely moved, the table began to wobble if leaned on even slightly. After a suggestion to correct didn't work Net Furni... See more

Rated 2 out of 5 stars

Wrong product (I wanted this item in an oak finish, so although I could get it cheaper elsewhere if I wanted beech, I chose this retailer). They were very polite and agreed they'd advertised the wrong... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Kitchen Supply Store
  5. Living Room Furniture Store

Written by the company

We supply furniture to make your home beautiful - huge range - Free UK delivery - call us - public and trade enquiries welcome - Kitchen, Bedroom, Dining, Office, Garden Furniture


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

227 reviews

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4.3

All reviews

(227)

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Rated 1 out of 5 stars

Disappointed!

Concept of making an offer before purchase is a good one but this definitely favours the seller. Furniture does not appear as in photos. When chairs arrived they looked cheap and nasty and were made out of plywood and mismatched veneer. One of the chairs was damaged and the packaging was woefully inadequate. I paid £100 per chair (which I would have been happy to do for good quality) but when I actually saw the chairs I wouldn't have paid £20 for the lot! I had previously recommended the site to a friend but I will now alert them to beware.

September 10, 2015
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

Thank you for your review and feedback. We are disappointed that you failed to make any contact with us to resolve the issue. At netfurniture as a family company we pride ourselves on our customer service. Had you been in touch with your issue, we would have resolved your issue as we do for all our other customers. We hope you will try is again and we would like to offer you a 10% discount voucher code 10pc to be used on our site

Rated 5 out of 5 stars

Helpful positive Service

and good product too. Zed was very efficient and helpful and ensured we bought the best tools for our need and was only prepared to take our order once he had confirmed that our very tight (next day) deadline had been met.
A few other organisations could take heed.

August 14, 2015
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

thank you for your feedback which we appreciate - i assume you meant stools rather than tools which we do not sell! if you require any other furniture from us at netfurniture.co.uk we would be happy to help

Rated 5 out of 5 stars

Brilliant site !

Excellent site with top quality furniture , speedy delivery , all in all very pleased with everything !!!

August 3, 2015
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

hi chris

glad you are happy with our service

as a gesture of good will please use voucher code 10pc for a 10% discount off your next order at netfurniture.co.uk

thanks zed

Rated 5 out of 5 stars

Great and fast service

Item arrived exactly as described and very quickly. Netfurniture were also really helpful and efficient with questions I had. Delighted with my new glass table. Thank you!

August 3, 2015
Unprompted review
netfurniture.co.uk logo

Reply from netfurniture.co.uk

hi lee
glad you are happy with your glass table
as a gesture of good will please use voucher code 5pc for a 5% discount off your next order at netfurniture.co.uk
thanks zed

Rated 5 out of 5 stars

Value for money

great value for money , chairs are excellent and well made. Great before and after sales services, communication emails again excellent. Always kept in the loop with delivery .

July 6, 2015
Unprompted review
Rated 5 out of 5 stars

Yersick Side Table

I ordered a table which was damaged on delivery.

I contacted Net Furniture on Sunday 21 June, and a replacement was delivered on Tuesday 23 June in perfect condition.

They were very good to deal with and I would certainly recommend them.

June 23, 2015
Unprompted review
Rated 5 out of 5 stars

A Great Service, quality product and speedy delivery!

We used Netfurniture to purchase some tables we needed for a big exhibition stand at work. They were ordered as a panic last minute purchase. From placing the order, we had them in our officw within 24 hours and the quality was exceptional. They finished the stand off a treat and looked fantastic. The Service was fantastic and we will certainly be using them again.

June 19, 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful table

I now buy most things on line mainly through ebay and professional ebay sellers most of the time goods arrive damaged or I am disappointed with the quality. NOT with Net Furniture. The table is perfect quality, perfect condition and I am very, very pleased with my purchase. Shame they don't sell the chairs I want too as would definitely buy again and recommend this company

May 28, 2015
Unprompted review
Rated 4 out of 5 stars

Prompt response to all queries

I had a few queries and they were all dealt with really promptly, by phone and email. Felt like I was treated as an individual, rather than one of many customers.

May 15, 2015
Unprompted review
Rated 5 out of 5 stars

net furniture

Great service
efficient and quick delivery. My new tabletop looks smashing.
would definitely recommend them.

April 22, 2015
Unprompted review
Rated 5 out of 5 stars

We Were Very Impressed

The table top and base that we bought came within 2 days of ordering.

It was extremely well packed and on a pallet with supporting base board for further protection.

We were over the moon with the quality of the product the like of which we had failed to find in all the retail furniture stores we had previously visited.

Netfurniture's service is also to be complimented. I went online to their site as I was unsure how to assemble the top to the base. Where were the screws? The person on the online help talked me through the assembly and said the screws would be in the package but if not she would send some next working day. I found the screws but it was too late to let them know. Next day I got a text from them asking if I had managed and inviting me to contact them if I needed any more help. What more can you say..... Fantastic!

April 7, 2015
Unprompted review
Rated 5 out of 5 stars

Jed, you're a star.

Very friendly and helpfull company to deal with. No quibble on returns with very prompt collection and delivery. I would have no hesitation recommending or using Netfurniture again. N Cambridge.

March 17, 2015
Unprompted review

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