Absolutely first class service! Excellent, professional, friendly, nothing too much of a trouble. Delivered my order in no time , very good quality and very good after sale service. Advised on assembl... See more
Company replied
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Absolutely first class service! Excellent, professional, friendly, nothing too much of a trouble. Delivered my order in no time , very good quality and very good after sale service. Advised on assembl... See more
Company replied
Good customer service re stock availability and delivery dates even during the coronavirus crisis, though a couple of chaser emails were needed. But all questions fully answered. The Ben computer de... See more
I purchased a granite kitchen table last year & recently noticed although it is rarely moved, the table began to wobble if leaned on even slightly. After a suggestion to correct didn't work Net Furni... See more
Wrong product (I wanted this item in an oak finish, so although I could get it cheaper elsewhere if I wanted beech, I chose this retailer). They were very polite and agreed they'd advertised the wrong... See more
Company replied
We supply furniture to make your home beautiful - huge range - Free UK delivery - call us - public and trade enquiries welcome - Kitchen, Bedroom, Dining, Office, Garden Furniture
mayfield road, m7 3wz, manchester
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Order delivered within 4 working days but unfortunately one item slightly damaged. It was replaced with absolutely no fuss and within 48 hours. Wouldn't hesitate to recommend.
The desk itself had a few things wrong with it but nothing that wasn't easily sorted but as for everything else the delivery was fast (as in ordered on Friday and delivered on Monday fast) and the customer service was second to none.
Just wanted to say really pleased with my purchase
Net furniture is a great company to buy your furniture from
honest company customer care first class
Really good quality product and fast delivery also had a problem and it was rectified quick and free of charge would definitely recommend
An excellent product with a very large range of table sizes. The cast iron leg and base makes the single pedestal version very steady.
I visited the netfurniture website to find a two person tall table. Netfurniture had many to choose from and an easy method in which to specify what we wanted. The table was made in the specified time advised and they asked what day I would like it delivered, that's a rarity.. It promptly arrived on that date well packed and easy to assemble in less than 30 minutes.
Ordered 3 bar tables from Net Furniture on Friday, they were delivered on the Monday, there was an issue with the wrong size screws being included in the pack (manufacturer issue) but new screws were delivered within 36 hours.
This company has amazing customer service, very attentive and fast responding, sorted out any issues we had in double quick time, I would not hesitate to recommend them, a completely honest and trustworthy company with no arguing or quibbling, a refreshing change!
Well done all at Net Furniture, you are a credit to your profession.
Excellent customer service. I ordered a wardrobe from Net and all fine. Alas the one sent for delivery was damaged and immediately recalled and Zed kept me informed at every step.
Sadly Net Furniture were let down by the courier company and I reluctantly had to cancel the order as time was an issue.
I received a full refund - no quibbles. Zed’s communication was excellent - always answering emails quickly and I feel sorry that it was a third party’s action that forced the order cancellation.
I knew exactly what height and size bar table I wanted for my new apartment but could not find it in the shops. I am so pleased that I discovered net furniture. Zed is responsive both by email and phone, is great at providing advice and he steered me in the right direction to make my choice of table top. I now have my perfect bar table and it looks fantastic. Thanks Zed.
I have been very impressed with my first purchase of 4 leather dining chairs from Net Furniture.
The involvement and efforts of the company to locate exactly what I wanted was excellent and very welcome given that my original selection had been discontinued.
I would not hesitate to recommend Net Furniture and will certainly use them again for any future purchases.
Would recommend this company! We ordered 3 kitchen stools that arrived promptly,after 6 weeks we had a problem with several split threads on one of the stools. Zed helpfully agreed to replace himself as manufacturer would only take back within 30 days of purchase. Although they were out of stock they kept in touch and the replacement arrived today. Great after sales service! Thanks
Have just used the company for the first time. Unfortunately our order was slightly damaged. Impossible to ascertain who may have been responsible for the damage but this did not matter as netfurniture did not even attempt to quibble about it. They simply requested a photograph of the damage and then arranged with the manufacturer for a replacement. We were kept informed at all times and the replacement arrived within a few days as promised. Very impressed with the service.
Good service and would recommend! Whilst the initial item ordered that was delivered was incorrect, this was handled promptly and professionally and the correct item was delivered a week later. Good communication throughout.
We recently bought a black granite kitchen table and four leather chairs from Net Furniture and have been very impressed with the dedication and service received from a gentleman named Zed. Initially he sent us samples of various granite table tops and advised us that the leather chairs we liked were suitable in matching the table and also that the placing of the chairs side by side gave adequate room with the particular table chosen. When the items arrived they were superbly packed and upon opening them we found that the quality of the furniture was of a very high standard. We only received them today and they look amazing in our kitchen and we think that they should give us many years of pleasure. We can highly recommend this company and have no hesitation in doing so. Sincere thanks to Zed who helped us with choosing our furniture right up to the actual delivery of it. A fantastic service and company!
Great product, great price, great comms, with no delivery charge. Couldn’t ask for more. Thank you very much, delighted.
Excellent customers service. Thanks a lot, Zed!
Excellent B2C delivery coordination. Thanks a lot, Paul.
And, of course, great furniture for value.
Vince
Great communication about delivery and great product. Would definitely recommend!
Great customer service, quick delivery and easy payment terms. Very happy with product. Would definitely recommend!
I was looking for a hidden office computer desk. I found a desk substantially less than competitors, I made an offer £50 less than the asking price, I received and accepted a counter offer of £30 less than the asking price. I would recommend Net Furniture.
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