NETIM Reviews 2,642

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's website for its clear, intuitive interface and seamless user experience, making domain registration and management straightforward. Many people highlight the competitive and transparent pricing, especially for unique domain extensions, and appreciate the efficient service for tasks like domain transfers and renewals. However, some customers also noted issues with customer service, citing experiences where support was unhelpful or unresponsive, particularly concerning complex technical problems or account verification processes. A few other people also felt that the user interface, while functional, appeared outdated.

What people talk about most

Website

People report positive experiences with the website, highlighting its intuitive interface and seamless... See more

User experience

Customers report a high level of satisfaction with the user experience, often highlighting the intuitive... See more

Service

Clients share positive opinions on service, with many praising the prompt responses and excellent technical... See more

Price

Users describe positive interactions with price, often highlighting competitive and reasonable pricing,... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the support team as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Netim! I manage several domains through their platform and everything has been smooth from the start. The dashboard is clean and intuitive, domain transfers are fast, and their p... See more

Company replied

Rated 5 out of 5 stars

When it comes to really exotic regional zones, they're the only major registrars that allow you to register them. This is their incredible advantage. Very quick and easy, from account creation to d... See more

Company replied

Rated 5 out of 5 stars

I have explored many domain and web providers, and Netim is by far the best I have encountered. They offer the most competitive prices combined with a user experience that is second to none. What... See more

Company replied

Rated 5 out of 5 stars

Massive help with recovering an expired domain. Not much more than that, responsive once timezone hit EU business hours but a little frustrating not available outside of that for people on the other s... See more

Company replied


Company details

  1. Registration Office
  2. Business to Business Service
  3. DNS Provider
  4. Email Service Provider

About NETIM

Written by the company

Netim est un bureau d’enregistrement accrédité par l’ICANN, spécialisé dans la gestion de noms de domaine.

Exerçant son activité depuis plus de 20 ans, l’entreprise propose de nombreux services annexes comme des adresses e-mails ou encore des certificats SSL.

Avec un catalogue de plus de 1 300 extensions et de nombreuses promotions, transférez ou enregistrez le nom de domaine parfait pour lancer votre site web !

----------- English version

Netim is an ICANN-accredited Registrar specialised in domain names management.

The company has been operating for over 20 years and offers a wide range of additional services such as email addresses and SSL certificates.

With a catalogue of over 1,300 extensions and a lot of special offers, register or transfer the perfect domain name to launch your website!

NETIM

Written by the company

La satisfaction de nos clients est notre priorité
Que ce soit depuis votre espace client ou bien par mail, notre équipe support bilingue vous garantit une réponse sous 4 h ouvrées, du lundi au samedi de 8 h à 18 h (CET/CEST).
Customer satisfaction is our priority
Whether it's from your control panel or by email, our bilingual support team guarantees a response within 4 business hours, from Monday to Saturday from 8am to 6pm (CET/CEST).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Straightforward services

Straightforward services, no dark patterns to trick you into higher purchase tiers, good security features

June 3, 2025
NETIM logo

Reply from NETIM

Hello,

Firstly, we really want to thank you for taking the time to giving us your opinion! 😊 It is for us a real way to estimate the satisfaction of our customers.

Have a nice day,
The Netim team

Rated 5 out of 5 stars
NETIM logo

Reply from NETIM

Dear Frank,

We are very happy to read your review and see your satisfaction. It is a pleasure to count you among our customers! 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

Do no exaggerate if I say this.

Might seem exaggerated, but honestly, the support team at NetIm have patience, knowledge, and the necessary skills to assist its clients, find resolutions to the problems, and most of all be patient with customers who rarely read the instructions (like me).

June 3, 2025
NETIM logo

Reply from NETIM

Dear customer,

It is a real pleasure to read your opinion regarding your experience with Netim! We are so delighted to see how satisfied you seem to be with our support team. 😊
It is nice to have you as a customer!

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Easy to use

Easy to use. Using Cloudflare for DNS, but happy to switch back when they flesh out some of the features.

May 29, 2025
NETIM logo

Reply from NETIM

Dear customer,

Thank you for your feedback! We are pleased to read your satisfaction regarding our services 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

Easy and simple!

May 20, 2025
NETIM logo

Reply from NETIM

Dear Marius,

Thank you for your review! We are happy to read your satisfaction 😊

Have a good day,
The Netim team

Rated 5 out of 5 stars

No problems

May 11, 2025
NETIM logo

Reply from NETIM

Dear customer,

Thank you for your review! We are glad to read your satisfaction 😊

Have a nice day,
The Netim team

Rated 4 out of 5 stars

Domain Suddenly Expired

I purchased a .ly domain through netim.com in 2023, and it was automatically renewed in 2024. However, this year (2025), the domain simply suddenly expired on May 6th and was not automatically renewed—without any notification whatsoever!

As a result, my business has been offline for three days. I immediately paid for the service and manually renewed the domain, but I still haven’t received any response from Netim support. It’s absolutely unacceptable that a domain is just deleted and becomes inactive, even though everything was set to auto renewal and there was zero communication.

For me, this is a total disaster. Especially as a business customer, you rely on automatic renewals and reliable service—here, I was completely let down.

At least give us 14 days to react when something expires like with other domain / hosting providers.

UPDATE: It' has been fixed by Netim within a few hours personally. Thanks. I received 1x email notification before it was suddenly expired. Auto-Renewal is now activated.

May 9, 2025
Unprompted review
NETIM logo

Reply from NETIM

Dear Marvin,

We are sorry that you did not see the 4 renewal reminders sent to you by our system at 60, 30, 7 and the last day, perhaps they were deleted by mistake, moved to the spam folder for example.

Unfortunately, this was a manual extension and your renewal was carried out on a public holiday in France.

We are delighted that everything is back in order and we can confirm that you have activated automatic renewal, which avoids this kind of problem.

We wish you a very pleasant day,
The Netim team

Rated 5 out of 5 stars

My second great interaction with a trustworthy EU registrar

This is my second year with Netim, after migrating away from Gandi, and so far I don't have any complaints! They didn't hike-up the prices in the second year (as Gandi did, which pushed me away from them), they didn't spam me, and they "just work".

One minor issue I encountered was with the domain renewal workflow: I have two domains, and I wanted to renew them at the same time, so I can get them on the same invoice; the way to achieve this is very unintuitive (select both domains, execute batch action, etc.), and in the process I mistakenly created three different orders. But in the end I've managed it.

Because this was my first renewal with Netim, I struggled a bit this time, but I hope I'll remember the actions I need to take next year. (Or, hopefully they'll create a more intuitive workflow.) :)

All-in-all, good job Netim! See you at next year domain renewal!

May 6, 2025
NETIM logo

Reply from NETIM

Dear Ciprian,

Thank you so much for your detailed and positive feedback ☺️

We are delighted to hear that your experience with Netim has been positive over these past two years. It's great to know that our transparent pricing and absence of spam have made a difference!

We also truly appreciate your constructive comment regarding the multi-domain renewal process, you will be contacted by our team to discuss about it.

In the meantime, don’t hesitate to contact our support team if anything seems unclear !

Thank you again for your trust, and we look forward to seeing you again next year! 😊

Have a very nice day,
The Netim team

Rated 5 out of 5 stars

Recommended

So far, 100% recommended

May 1, 2025
NETIM logo

Reply from NETIM

Dear Jorge David,

Thank you very much for your feedback and your trust!

We are pleased to hear that you have been fully satisfied so far.

Have a nice day 😊
The Netim team

Rated 5 out of 5 stars

good service

good service. cheaper .tc domains.

April 23, 2025
NETIM logo

Reply from NETIM

Dear customer,
We are very happy to see your satisfaction regarding the prices of .tc domains. It is a real pleasure to have you as a customer! 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

very good

very good, very fast

April 17, 2025
NETIM logo

Reply from NETIM

Dear customer,
Many thanks for your review! It is a pleasure to observe your satisfaction. 😊

Have a very nice day,
The Netim team

Rated 5 out of 5 stars

Excellent world class service

Excellent world class service, swift, secure, and very budget friendly

April 9, 2025
NETIM logo

Reply from NETIM

Dear customer,
It is a real pleasure to read your review and to see how satisfied you are with Netim! 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Fast process

April 9, 2025
NETIM logo

Reply from NETIM

Dear customer,
We are very pleased to hear that you are satisfied with the speed of our process. It is always a pleasure to know what our customers think about their experience with Netim.

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Excellent

Very streamlined domain registering process. Everything went very smooth!

April 8, 2025
NETIM logo

Reply from NETIM

Dear customer,
We're delighted that you're happy with how easy it is to register your domain name. 😊
It is a pleasure to have you as one of our customers!

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Easy to purchase domain

Easy to purchase domain, everything is straight forward with all information included.

April 1, 2025
NETIM logo

Reply from NETIM

Dear Natasa,

Al the team is really happy to see your satisfaction regarding your experience with Netim!
Please note that it is a real pleasure to have you as a customer. 😊

Have a nice day,
The Netim team

Rated 5 out of 5 stars

Process of transferring a domain was…

Process of transferring a domain was efficient and although some complication occurred (due to my error with the previous registrar) this was handled well by the Netim systems.

March 20, 2025
NETIM logo

Reply from NETIM

Dear Bartholomew,

Thank you for sharing your experience! ☺️

We are delighted to read that your domain transfer went smoothly.

Our goal is to make the process as seamless as possible, and it's great to know that our systems helped you get everything OK.

Thank you for your trust,
Have a nice day,
The Netim team

Rated 5 out of 5 stars

All surprisingly good!

I recently had the pleasure of working with Netim, and let me tell you, they are the superheroes of domain hosting! Not only did they help me recover my own domain, but I was so impressed that I decided to buy two more from them.
The whole process was as smooth as butter on a hot pancake. Seriously, I was pleasantly surprised by the level of service and customer support. It's like they have a secret formula for making customers happy! If you're looking for a reliable hosting service with a team that knows what they're doing, look no further. Netim is simply fantastic—superb, in fact! They’ve turned my domain woes into a success story, and I can't thank them enough. Highly recommend!

March 24, 2025
NETIM logo

Reply from NETIM

Dear Piotr,

Your review absolutely made our day! 🌟

Thank you so much for your kind words and for trusting Netim, not just once, but three times!

We are thrilled to read that our team could turn your domain woes into a success story (your "butter on a hot pancake" analogy gave us a big smile!) 🥞

We might not have a secret formula (or do we? 🤫), but we do put our hearts into making sure our customers have the best experience possible.

Thank you again for your feedback and your trust, and for being part of the Netim family!

Have a very nice day,
The Netim team

Rated 5 out of 5 stars

Easy for .aero domain

Easy and straightforward registration of my .aero domain name, including smooth and fast verification of my aero ID.

March 20, 2025
NETIM logo

Reply from NETIM

Dear customer,

Thank you so much for your feedback! We are happy to observe your satisfaction regarding your registration, and to count you among our customers 😊

Have a nice day,
The Netim team

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