Netmatters Ltd Reviews 54

We have worked with Netmatters for a number of years now and they are an excellent team to work alongside. Both Jasmin and Matt have used their expertise to assist us with many elements of our business and we have seen great results.

I would highly recommend Netmatters to any business.

The most helpful team of people!!

Thank you for your prompt and faultless service, we continue to look forward to working with you.

A pleasure to work with, it does not matter which employee you speak to, Netmatters delivers the same high level of service. Professional and friendly and ensure they keeps things simple for the end user.

I recommend Netmatters Ltd. The team have been great and supportive the transition between the land line and digital phones have been so easy thanks to Alex and his team.

Netmatters are easy to work with and are transparent in the way they work. Since we've been working with them, it is clear that they are experts in their field.

Our business and processes are unique and they have been able to tailor their service to suit. They are also great at taking feedback on board and adapting in order to achieve the best results.

The results have been positive so far, despite our modest budget and I'm confident that this will continue.

I would thoroughly recommend Netmatters to any business. The team are thorough and creative in their ideas, they keep in touch with me consistently and are always open to new ideas and suggestions. They have successfully increased traffic to both our websites and we are now bringing online more services from them as they continue to prove their excellence in their knowledge and experience.

Elliot and his team have been helping with our SEO strategy. They have been incredibly impressive to work with and within the first few months we've seen some great results. I'd recommend Netmatters to anyone and everyone!

We have been with Netmatters for almost 2 years due to out growing out previous web agency. Netmatters are very thorough with the work they carry out and quick to act on work. They currently work on our website, PPC and SEO on a monthly basis.

Great service. Took the reigns and did all the leg work for us. Ensured we were happy with our website and made all changes necessary as and when asked to do so.

We contracted Netmatters in March and over the last 7 months, the sevice has been exceptional. Our google rankings have dramatically improved culmiating in us obtaining around 50% more clients than we normally would have done otherwise. They are extremely friendly and it has been an absolute pleasure working with Jim and Becca.

Chris

Very good service, would highly recommend.

We are very happy with our 3CX phone system installed by Netmatters at the start of August.
Joe was fantastic from our initial discussions, demonstrations, all the way through to the implementation and go-live processes.
The migration from our on-premise phone system to 3CX was seamless, along with migrating SIP providers and installing a new leased line.
Would highly recommend the team and Netmatters and their knowledge on the 3CX product. We are now in a position, for all staff to work remotely, efficiently and without any disruption to our customer support services. Thanks again guys!
Matt chrisostomou
Head of Technical support - Corby+Fellas Retail Systems

Netmatters have delivered an excellent professional service to my company. I have been particularly impressed by their clear and regular communication. The results of their expertise in SEO work for my web site has been impressive. I thoroughly recommend them.

Netmatters have been excellent throughout our time with them, providing excellent customer services and support since we joined them. They took over our account at the start of the Coronavirus lockdown and were excellent in the very difficult circumstances.

They offer a complete approach to IT solutions from standard support to development, automation, marketing and communications and they appear to be equally professional in all areas.

I can't recommend Netmatters highly enough!

Netmatters Ltd have been a pleasure to deal with. They have dealt with all my queries in a quick and efficient friendly manor. I can highly recommend them.

We've been really happy with the support and phone system from Netmatters since we started using them pre-lock down. Looking forward to working together on projects in the future.

Shout out to Dieter for getting many of our issues sorted at short notice.

The digital marketing, web design and IT support teams are all very friendly, approachable and knowledgeable. They are very detailed and specific about the projects you work with them on and will always be honest about whether or not it is something that they can assist you with.

We find the online task portal a very useful tool to help keep track of packages we have running with the team and are very happy with the website, SEO and IT services they currently offer us.

We would not hesitate to recommend Netmatters to anyone, they are always looking for new ways to improve on our services and are fantastic at building bespoke systems, like our online booking in service for suit repairs and alterations, that fit your business perfectly.

I arrived at work at 6.50am got everything ready, I rang and spoke to a young lady, who was understanding and created this at 7.30am.

Task ID: 2182286
Contact Name: Mark Chapman
Task Title: Set y
Date Created: 03/Aug/2020
Assigned To: S*** B*****
SLA Critical: Critical tasks to be attended to within 1 working hour of being reported

I sat waiting till 10am, had rang 3 times and then gave up, and went home.
The task still needs doing, but as I work remotely and had to make a special journey, I can ill afford to sit wasting time waiting hours for their help, I was promised I would get in 1 hour.
Finally was contacted at 16:56 via email, even though I had given, landline and mobile numbers.

This has now been satisfactorily dealt with by Netmatters.

Netmatters installed a new 3CX phone system for us in March 2020 just before Lockdown. The flexibility of the new system has meant that all staff whether at home or in the office have been able to use the system as if they were in the office, meaning it has been straightforward to maintain all lines of communication with our clients throughout the last 4 months. Features such as group calls have also worked well to ensure all staff can to talk to each other on a daily conference call to keep the 'Team Ethos' in place throughout lockdown. Highly recommended.

The team at NetMatters have been great with helping us improve our website, SEO, page rankings and we are continuing to work with them as the results speak for themselves.