Netmatters hosted a very informative AI in the workplace session. Even though we have already begun our AI journey in the organisation we came away with some useful knowledge to help us understand th... See more
Company replied
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Netmatters are easy to work with and are transparent in the way they work. Since we've been working with them, it is clear that they are experts in their field. Our business and processes are uni... See more
Company replied
I arrived at work at 6.50am got everything ready, I rang and spoke to a young lady, who was understanding and created this at 7.30am. Task ID: 2182286 Contact Name: Mark Chapman Task T... See more
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We contracted Netmatters in March and over the last 7 months, the sevice has been exceptional. Our google rankings have dramatically improved culmiating in us obtaining around 50% more clients than... See more
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Company details
Written by the company
Netmatters is an established Web Design, IT Support, and Digital Marketing agency based in Wymondham, Norfolk. Specialists in: * Development of websites & content management systems * Development of cloud-based business management information & workflow solutions * Strategic digital marketing including conversion optimisation, search marketing, email marketing & social media * IT support & infrastructure * Telecoms services
Contact info
11 Penfold Drive, NR18 0WZ, Norwich, United Kingdom
- 01603 515007
- sales@netmatters.com
- www.netmatters.co.uk
4.3
Excellent
55 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NetMatters Team Have Been Great
The team at NetMatters have been great with helping us improve our website, SEO, page rankings and we are continuing to work with them as the results speak for themselves.
July 13, 2020
Unprompted review
Reply from Netmatters Ltd
Thank you for taking the time to leave us a review, Jeremy.
We've enjoyed working with you and the team and are excited to see what else we can achieve together in the coming months.
Netmatters have recently helped our…
Netmatters have recently helped our company move our phone system to the 3CX platform. Their customer service has been excellent with polite, prompt replies at all times. They have been a pleasure to work with.
July 3, 2020
Unprompted review
Reply from Netmatters Ltd
Thank you for taking the time to leave a review Sally, we are glad you are pleased with your new telephone system! We will make sure to pass your feedback on to the customer service team too.
Excellent company
Netmatters have proved to be excellent for our business. They are always at the end of a phone and have streamlined our business processes. I highly recommend giving them a call.
June 29, 2020
Unprompted review
Reply from Netmatters Ltd
Hi Tom,
Thank you for sharing your review with us. We are glad that you have had, and continue to have, such a positive experience of working with us.
We are looking forward to the works we have planned over the next few months and continuing our fruitful partnership.
Would recommend
I have been working with Netmatters for a number of months for our digital marketing, including a refresh of our website and have received nothing but the highest quality service and professionalism.
I’d like to especially thank Jim and Lewie – they have been very supportive in answering any questions I’ve had and couldn't be more helpful. I would not hesitate to recommend Netmatters to anyone looking for digital marketing and web design.
June 12, 2020
Unprompted review
Reply from Netmatters Ltd
Hi Pat, thank you for taking the time to share your review with us. We are glad that you have had such a positive experience with the work we have undertaken for you.
Thank you for your recommendation, and for the feedback on Jim and Lewie, we will make sure to pass on your comments.
We look forward to continuing to work with you over the coming months.
My dealings with Lewie and Jim at…
My dealings with Lewie and Jim at Netmatters have always been very positive and their creative thinking and flexibility ensures quality results from every task or project I have given them. It is so refreshing to be able to speak openly about ideas and for them to find a solution in a quick and professional manner, and I wouldn’t hesitate to recommend their services and Netmatters to others.
March 9, 2020
Unprompted review
Reply from Netmatters Ltd
Hi Fran, thank you so much for taking the time to leave such a positive review. We are pleased to hear that you've had such a positive experience working with us and that Lewie/Jim are effectively delivering on our digital marketing services. We will pass your comments on to them and we look forward to working with you moving forward.
Exceptional customer / client care
Exceptional customer / client care. They really know how to transform your business online and help you on a journey to a far brighter future. A huge thank you to Netmatters. Thank you for what you are doing for our business.
February 19, 2020
Unprompted review
Reply from Netmatters Ltd
Hi Stephen,
Thank you for taking the time to leave us such a glowing review- it's been a pleasure to work with you so far and we look foward to continuing with the project!
Highly recommend!
We have worked with Netmatters for a couple of years now & the work they have done for us has been great! We have had so many more leads come through our website since they have updated it and made it much better. Our new shop on the page has created many more sales which we are very impressed about!
Highly recommend!
January 14, 2020
Unprompted review
Reply from Netmatters Ltd
Thank you for taking the time to leave us a 4* review. We have enjoyed working with you over the years and we are excited to see what is to come. We are happy to see your website is converting more!
Great-looking presentation delivered within tight timeframe
Just a line to say thank you again for putting together such a great looking presentation within an incredibly short timeframe.
The conference went well, my section was well received and the quality of the graphics and handout have hopefully served to underline our professionalism to a number of key decision makers in the room.
October 14, 2019
Unprompted review
Reply from Netmatters Ltd
Hi Rachele,
Thanks for taking the time to leave us such a positive, 5* review. It has been a pleasure working with you & we are glad that the presentation was well-received. We are excited to see what the future holds.
Netmatters
We have been working with Netmatters for a number of years for our digital marketing, including a refresh of our website and have received nothing but the highest quality service and professionalism. Particular praise has to go to Jim Palmer - he is always on hand to answer any digital marketing technical questions and couldn't be more helpful.
October 4, 2019
Unprompted review
Reply from Netmatters Ltd
Hi Ren, thank you for taking the time to leave us a 5* review. We have enjoyed working with you over the years and we are excited to see what is to come. We will also pass on your kind words about Jim!
Marketing Manager
We've been working with Netmatters for a number of months now on our SEO, digital and web development and they've been nothing but helpful, responsive and producing really great results for us, far beyond what we had expected. The team are always on hand to speak to and explain any queries and always do their best to find a solution to any problems. I wouldn't hesitate to recommend them to anyone looking for help on their digital and web work.
October 2, 2019
Unprompted review
Reply from Netmatters Ltd
Hi Hannah, thank you for leaving us a 5* review - we really appreciate your feedback. We have enjoyed working with Furncare and yourself, watching the business grow! We look forward to continuing working together!
Business owner
I have been using Netmatters for a number of years in relation to my website and more recently IT. My website was designed entirely by the team who radiate a nothing is too much trouble attitude to my every request, which has concluded with a product I am extremely proud to have my company name on. IT are always there to solve or advise for whatever technical issues the day decides to throw at me. In conclusion I wouldn’t take my business anywhere else.
October 1, 2019
Unprompted review
Reply from Netmatters Ltd
Hi Jeremy, thank you for your 5 star review! We appreciate you taking the time to provide feedback. It has been a pleasure to work with you on both your website and as a provider of on-going IT Support for you. We look forward to continuing with this working relationship moving forward.
NetMatters
I have worked with Netmatters since the inception of my business 6 years ago. When starting out on the journey of running your own business it is important to choose partners that you can trust. My account manager Sam, ably helped by, James and Simon, have helped us develop a system that delivers on the ideas that I had in my head, but also influenced by the expertise that they have in a field that we are not experts in. The guidance we have received from the team at Netmatters has enabled us to do what we do well, leaving the development of our system to those who do that well. I whole heartedly recommend Netmatters
September 17, 2019
Unprompted review
Reply from Netmatters Ltd
Hi Warren, thank you for leaving us a 5* review. It has been a pleasure working with you over the last 6 years and seeing how far the business has come. We look forward to continuing our working relationship in the immediate future.
Do not recommend
August 6, 2018
Unprompted review
Reply from Netmatters Ltd
Hi Julie,
We have had a couple of cases recently of mistaken identity where people have left reviews not intended for us.
We are unable to identify you just from your name but we believe this may also be the case with this review. If this is a genuine review, it would be great to get some more details to enable us to be better.
Please don't hesitate to contact us on 01603 704020 to discuss the matter with our MD, James Gulliver.
Regards, Netmatters.
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