Netpris Reviews 7,924

TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

No customer support. Almost a hoax in that way. Would not order anything. You might not get what you paid for. Also there is no tracking for your order status.

Rated 2 out of 5 stars

Shipping does not work. I used the partners recommended by Netpris and my products never got delivered. How can you sell products when you don't have logistics or delivery working. Will never buy thin... See more

Rated 1 out of 5 stars

Bestilte 29-07 og det er nu 09-08 og har ikke hørt eller modtaget mine varer. Sidste besked er fra da jeg købte hos dem. Besked: We have received notification about the shipment, currently locat... See more

Rated 2 out of 5 stars

Before it was working well - now they do not proceed with the stuff (shipping with shippii which is also not answering), not answer to any emails, no nothing. Let's see if I need to take it to my cred... See more

Company details

  1. Supermarket
  2. Candy Store
  3. Liquor Store

Written by the company

Spar op til 70% på øl, sodavand, vin, slik og meget mere.


Contact info

2.1

Poor

TrustScore 2 out of 5

8K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No good

No good nooooo

January 8, 2020
Unprompted review
Netpris logo

Reply from Netpris

Hello Bahri,

thank you for you review.
That sounds not good.
You are welcome to write us an e-mail.
kundeservice@netpris.dk
Then you could write us, what the exact problem was.
Of course we will find a solution for the issue you had.
Anyways, we do wish you a fantastic day.
Kind regards
your customer service Netpris

Rated 5 out of 5 stars

super god betjening

November 22, 2019
Unprompted review
Netpris logo

Reply from Netpris

Hej Bente,

mange tak for din bedømmelse.
Dejligt at høre, vil give dit ros videre til mine kollegaer.
Vi ønsker dig en fantastisk fredag og weekend :-)
Med venlig hilsen
dit kundeservice team Netpris

Rated 5 out of 5 stars

God oplever

God oplever tak for slik

November 20, 2019
Unprompted review
Netpris logo

Reply from Netpris

Hej Maria,

mange tak for din bedømmelse.
Dejligt at høre, at du er så tilfreds med vores butik og varer.
Ønsker dig en fantastisk fredag og weekend.
Med venlig hilsen
dit kundeservice team Netpris

Rated 5 out of 5 stars

I was impressed with netpris.dk

Normally, I do not spend time writing reviews or recommendations. I feel compelled, however, to write one for netpris.dk. I was not entirely sure what to expect. Ordered for DKK 1,300.00 of goods (mostly alcohol, at very competitive prices). I received instant confirmation. Only 2 days later I could pick up everything at a local store, just a couple of minutes away from where I live. Total transport cost was a mere DKK 50! All goods were safely packed and received. On the basis of this experience, I can only whole-heartedly recommend netpris.dk

May 29, 2019
Unprompted review
Rated 1 out of 5 stars

Nothing went correctly

We made a fairly substantial order of 43 separate items, for a total cost of roughly 1000dkk. The first package arrived with 1 item in the box, and it was nothing we had ordered. But we were charged the full amount for shipping. 4 days later, we got a second shipment. This time about two thirds of our order was shipped, but substitutions were made without asking (Chocolate with Hasselnuts were substituted for Chocolate with Almonds). And NOTHING was said about our missing items... which, coincidently was the reason we had ordered from Netpris to begin with. We waited a week to see if our missing items would arrive. Called and emailed today, to be told "sorry, some items were not in stock so we refunded part of your order. Next problem, they did not refund the entire amount. And there was not explanation of the refund. After finally getting an explanation, they still tried to keep the 'rebate' we were given for ordering 10 items, but since we only received 7, they took the rebate back. Granted it only works out to 7.45 kr, but it is the principle of it, especially after all the other problems. All in all, it took nearly 3 weeks to get sorted out.

Final advice, stay far, far away from these folks. We will not order from them again.

September 7, 2018
Unprompted review
Rated 5 out of 5 stars

The best customer service

The best customer service I have ever experienced so far!! I have received incorrect product, so they refunded me the whole sum of money I have paid for the product without returning the wrong one. Highly recommended !

May 10, 2017
Unprompted review

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