I love the uniqueness of the clothing, plus the vibrant colours. The delivery and returns and exchange process is prompt too. The cuff size of the cardigans was too wide however I’ve found a good fix... See more
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About Never Fully Dressed
Written by the company
Never Fully Dressed
Written by the company

- Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
- We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞
We ship worldwide 🚀✨
Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Contact info
Unit E Grangewood House, IG10 3TZ, Loughton, United Kingdom
- 0203 861 5959
- love@neverfullydressed.com
- www.neverfullydressed.co.uk
Replied to 76% of negative reviews
Typically replies within 1 week
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From online to going to a shop to…
From online to going to a shop to customer service via WhatsApp they have been amazing . Clothes are lovely . I’ve been shopping here for around a year or so and have bought a few pieces during this time and each time I have needed to ask anything , they have been right there . Highly recommended
Ordered a dress that was $155
Ordered a dress that was $155. It was terrible quality and pattern of the fabric was completely different than what was pictured. They charge $14 for return shipping. Will not be purchasing from them again.
Dress just wasn’t what I expected
Dress just wasn’t what I expected, stitching was bad etc wasn’t worth 185 euro , disappointed
Very upset an empty envelope has turned…
Very upset an empty envelope has turned up. I will have to contact customer services and see what they say
I’m new to this brand
I’m new to this brand but was blown away by the beautiful designs and colours. Found the most fabulous dress for a summer wedding. Delighted by the quality of the product and the packaging was equally above average. Will recommend to friends and family
My dress was exactly as described
My dress was exactly as described, a lovely thick cotton and finished to perfection. The delivery was really quick and I am very pleased with the whole experience and will shop with Never Fully Dressed again.
Lovely item
In love with my order
All well from beginning to end and I am in love with my order. Thank you
Dress is stunning and I love it 💖…
Dress is stunning and I love it 💖 downside is the packaging for delivery, as it comes in a bag, it was totally creased/crumpled so completely unwearable until steamed, I ended up taking it to get professionally steamed due to the fabric and cut of the dress.
Great customer help as I really didn’t…
Great customer help as I really didn’t know what size worked. Thankyou
Outrageous returns policy
I kept one item (pencil denim skirt), which I love. I decided to return a cardigan. I use NFD quite often. I don’t remember being so disgruntled with their returns process. A credit note would have been at full price. The return was not free, but the monetary refund which I opted for was discounted yet further. Outrageous! I will definitely think very carefully before ordering from NFD again! I most likely will not shop online with them again. Such a shame.
Always happy with my purchases from…
Always happy with my purchases from NFD, good quality , nicely packaged , arrive quickly . True to size and my purchases fit my body well . I also love the tips for dressing clothes .
Happy customer
Great product!Speedy delivery!
prompt service
prompt service, immaculate condition for previously owned totally thrilled
Beautiful
Beautiful, versatile shirt. Could be dressed up or worn with jeans. Made me feel confident and well dressed.
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