Never Fully Dressed Reviews 19,719

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their unique designs, vibrant colors, and excellent quality. Many people appreciate the flattering fit and the confidence the clothing instills. Reviewers also frequently highlight the fast delivery and efficient service, making the overall shopping experience very positive. However, some customers have expressed dissatisfaction with the return process, citing issues with return costs and delays in receiving refunds. There were also occasional comments about inconsistent sizing and material quality not meeting expectations for some items.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful, unusual... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the amazing quality, beautiful... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering... See more

Return policy

Reviewers highlight ambiguous aspects of the return policy. Many consumers praise the ease and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the uniqueness of the clothing, plus the vibrant colours. The delivery and returns and exchange process is prompt too. The cuff size of the cardigans was too wide however I’ve found a good fix... See more

Rated 5 out of 5 stars

There isn’t a piece from NFD that I don’t feel a million dollars in! Embrace colour, fabrics that flatter, and strut your stuff in style! Fast delivery, easy returns and great social conscience in t... See more

Rated 5 out of 5 stars

Fast shipping, easy return. The products are great quality. I only returned one item because it didn't suit me overall. I've already received tons of compliments on the cardigan. Can't wait to wear th... See more

Rated 5 out of 5 stars

I just love this Company. Such lovely unusual clothes, all really well-made with lovely designs. The order system is slick, deliveries happen really quickly and if for any reason you need to do a r... See more


Company details

  1. Clothing Store
  2. Women's Clothing Store

About Never Fully Dressed

Written by the company

The fashion brand that makes you feel as amazing as you are... ✨ Fun colour palette, exclusive prints and impressive quality in sizes (UK 6 - 24) (US 2-20). NFD is the home of multi-wear, check out our famous styling videos on Instagram! SHOP NEWNESS SHOP DRESSES SHOP NFD CLASSICS NFD LOYALTY NFD INSTAGRAM CONTACT NFD

Never Fully Dressed

Written by the company

Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞

We ship worldwide 🚀✨

Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙
NFD prioritise every order and ensures a fast dispatch process. Our customer support is available 6 days a week via Live chat & WhatsApp to support with sizing/styling and more 💕

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

There isn’t a piece from NFD that I…

There isn’t a piece from NFD that I don’t feel a million dollars in! Embrace colour, fabrics that flatter, and strut your stuff in style!
Fast delivery, easy returns and great social conscience in their pre loved offering. This company has it all right 👏

April 21, 2026
Rated 1 out of 5 stars

Took annual £15 fee without sending a…

Took annual £15 fee without sending a reminder or checking if I still wanted to renew this annual delivery pass. Very poor - tantamount to theft.

April 21, 2026
Never Fully Dressed logo

Reply from Never Fully Dressed

Hi Jude,
Thank you for your review.
When you initially sign up to this subscription, you are let know this is a rolling subscription, and this is to be taken every year.
There are several reminders sent out to you regarding this before it is renewed, however some of these emails can sometimes get lost in junk/spam inboxes unfortunately.
Please however note, we can cancel and refund this for you should you no longer wish to have this product, please get in touch with our customer service team and they will be able to action this for you: love@neverfullydressed.com

Kindest Regards,
Team NFD

Rated 5 out of 5 stars

Beautiful dress

Easy to order and arrived very quickly. I tend to dress closer to a 10 however having tried on NFD before I found they ran a little small. I ordered the 12 and this fit perfectly.

April 20, 2026
Rated 2 out of 5 stars

Overpriced dress

The dress was overpriced for the quality of the fabric, I returned it the same day I received the dress, the refund process is painfully slow I cant understand why it takes almost 2 weeks to process a refund for an item.

April 20, 2026
Rated 2 out of 5 stars

Poor quality

Lovely dress and felt confident in it however, within 5 minutes of wearing it the thread where the neck tie attaches came loose and unravelled. Not very secure and expected it to be better made for the price.

April 17, 2026
Rated 3 out of 5 stars

New preloved platform is awful

I love NFD and most of my wardrobe is from here, I was also a big fan of the preloved platform they had and was one of their top customers (according to them as they reached out).

However they have now changed the platform and it’s impossible to use. I have tried all the items I have to sell and none appear on the list. I contacted customer service and currently no way to do this. They said it would be resolved by end of the week but that’s not happened. Bizarrely they are selling the same item online by someone else but I can’t search or select it.

It’s really frustrating that they have changed their platform to one much less user friendly. You lose your place and have to relog in every time, it sends you an email to verify every time which is hassle. Overall really un user friendly and defeats the purpose of trying to be sustainable.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

5* all the way for me

5* all the way for me! This brand is by far superior to others I use. Great service, the site is easy to navigate. Delivery and returns process is very efficient!
Thanks very much. One very happy customer 👌

April 17, 2026
Rated 3 out of 5 stars

Poor quality hsndbag

I bought abstract beaded fringe handbag to match dress. Pink tassels were of poor quality,some threads were hanging off. Made bag look cheap. Will definitely remove before wearing.

April 20, 2026
Rated 5 out of 5 stars

The ultimate in glamorous and special clothing !!!

The way you feel when you wear an item from
Never fully dressed is just phenomenal the colours the materials and the designs are just second to none ! It’s unique and so inspirational dressing and ultimately uplifting glamorous and so happy and epitomises style and glamour in a way no other brand could match even their packaging is truly unique and special !!! You want to feel good ? Wear an item from
Never fully dressed 🤩

May 4, 2026
Unprompted review

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