I love the uniqueness of the clothing, plus the vibrant colours. The delivery and returns and exchange process is prompt too. The cuff size of the cardigans was too wide however I’ve found a good fix... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There isn’t a piece from NFD that I don’t feel a million dollars in! Embrace colour, fabrics that flatter, and strut your stuff in style! Fast delivery, easy returns and great social conscience in t... See more
Fast shipping, easy return. The products are great quality. I only returned one item because it didn't suit me overall. I've already received tons of compliments on the cardigan. Can't wait to wear th... See more
I just love this Company. Such lovely unusual clothes, all really well-made with lovely designs. The order system is slick, deliveries happen really quickly and if for any reason you need to do a r... See more
Company details
About Never Fully Dressed
Written by the company
The fashion brand that makes you feel as amazing as you are... ✨
Fun colour palette, exclusive prints and impressive quality in sizes (UK 6 - 24) (US 2-20). NFD is the home of multi-wear, check out our famous styling videos on Instagram!
SHOP NEWNESS
SHOP DRESSES
SHOP NFD CLASSICS
NFD LOYALTY
NFD INSTAGRAM
CONTACT NFD
Never Fully Dressed
Written by the company
- Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
- We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞
We ship worldwide 🚀✨
Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙
NFD prioritise every order and ensures a fast dispatch process. Our customer support is available 6 days a week via Live chat & WhatsApp to support with sizing/styling and more 💕
Contact info
Unit E Grangewood House, IG10 3TZ, Loughton, United Kingdom
- 0203 861 5959
- love@neverfullydressed.com
- www.neverfullydressed.co.uk
4.4
Excellent
20K reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the dress feels cheap like a alixpress
the dress feels cheap like a alixpress dress with a £100 price tag. The colours were nice though.
April 18, 2026
Top Tier Dress
This dress is incredible. The fit, the sleeves, the length. I sized up 2 sizes. Typically a 16 and got the 20. Glad I did as it just changes the fit of it. I could have just sized up 1 size but glad I went the 2 especially for the length - I'm tall. I think sizing up is the way to go, I feel like despite the fact the dress would fit, it would change the look of it and possibly distort the print.
April 18, 2026
Fantastic NFD jeans can’t believe the…
Fantastic NFD jeans can’t believe the beautiful design on the pockets these will be forever jeans, great value as bought in sale, quality of material is fab a great wardrobe staple
April 18, 2026
Really love the boldness of the fabric…
Really love the boldness of the fabric and styling/ shape. It’s different and my NFD outfits always receive fabulous compliments without fail !
April 18, 2026
Warning: NO cash refunds
You can exchange items from the UK, if they have the size you want in stock. Otherwise forget it.
Sizes do not appear to conform to standard UK sizes.
You can have a credit note, but no money returned to your bank account.
The whole returns process is very strange - conducted via WhatsApp.
I will not be ordering from this company again.
May 2, 2026
Unprompted review
The colour of the dress looked dull…
The colour of the dress looked dull compared to the picture
April 18, 2026
I have been eyeing a certain dress that…
I have been eyeing a certain dress that has been all over your socials for some time and I was disappointed when it arrived and there was a large discrepancy between the size of the top and the elastic in the waist it is the dress that is the drop shoulder long with the crinkly fabric I was very disappointed to have to return both versions of that dress
April 18, 2026
I loved the quick delivery and…
I loved the quick delivery and turnaround when I needed to return and purchase new items; however, I am surprised by the fit. I am normally a size 26/28. I’ve had to return and will have to return again because size 24 is also extremely large.
April 18, 2026
Order query
After a wobbly start (a misunderstanding over an order) their customer service in handling my query was excellent! They really could not apologise enough and went out of their way to rectify the issue. As well as offering a discount code as a goodwill gesture of my next order. Well done NFD 😊👏👏
April 29, 2026
Unprompted review
I love my purchase great delivery also…
I love my purchase great delivery also can’t wait for my next purchase
April 18, 2026
I loved the dress but was very…creased
I loved the dress but was very disappointed with how creased it was . After paying €175.00 I then how to leave it in to be steamed in the dry cleaners.
April 18, 2026
Poor customer service
Beautiful clothes but customer service is shocking ! I was struggling to return an item normally returns are on your orders when buying online but couldn’t find it anywhere so sent message through Facebook and also emailed it’s now 9 days later and they still haven’t replied to me.
April 22, 2026
Iv only just found you and I love the…
Iv only just found you and I love the style it's so unique excellent service when exchanging love love love .
April 17, 2026
such a comfortable and flattering…
such a comfortable and flattering dress, and get o many compliments on it!
April 17, 2026
Good service and prompt delivery
Good service and prompt delivery. Unfortunately the dress I ordered did not fit or suit me so I returned it. I would certainly shop with you again.
April 17, 2026
Sizing all wrong
Some items too small, some far too big. Very disappointed. Sent all items back :-(
April 17, 2026
Excellent clothes variety
Excellent clothes variety, bright and happy! Thank you for the quick delivery and refunds when required. Thank you
January 22, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.