Never Fully Dressed Reviews 19,719

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their unique designs, vibrant colors, and excellent quality. Many people appreciate the flattering fit and the confidence the clothing instills. Reviewers also frequently highlight the fast delivery and efficient service, making the overall shopping experience very positive. However, some customers have expressed dissatisfaction with the return process, citing issues with return costs and delays in receiving refunds. There were also occasional comments about inconsistent sizing and material quality not meeting expectations for some items.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful, unusual... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the amazing quality, beautiful... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering... See more

Return policy

Reviewers highlight ambiguous aspects of the return policy. Many consumers praise the ease and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the uniqueness of the clothing, plus the vibrant colours. The delivery and returns and exchange process is prompt too. The cuff size of the cardigans was too wide however I’ve found a good fix... See more

Rated 5 out of 5 stars

There isn’t a piece from NFD that I don’t feel a million dollars in! Embrace colour, fabrics that flatter, and strut your stuff in style! Fast delivery, easy returns and great social conscience in t... See more

Rated 5 out of 5 stars

Fast shipping, easy return. The products are great quality. I only returned one item because it didn't suit me overall. I've already received tons of compliments on the cardigan. Can't wait to wear th... See more

Rated 5 out of 5 stars

I just love this Company. Such lovely unusual clothes, all really well-made with lovely designs. The order system is slick, deliveries happen really quickly and if for any reason you need to do a r... See more


Company details

  1. Clothing Store
  2. Women's Clothing Store

About Never Fully Dressed

Written by the company

The fashion brand that makes you feel as amazing as you are... ✨ Fun colour palette, exclusive prints and impressive quality in sizes (UK 6 - 24) (US 2-20). NFD is the home of multi-wear, check out our famous styling videos on Instagram! SHOP NEWNESS SHOP DRESSES SHOP NFD CLASSICS NFD LOYALTY NFD INSTAGRAM CONTACT NFD

Never Fully Dressed

Written by the company

Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞

We ship worldwide 🚀✨

Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙
NFD prioritise every order and ensures a fast dispatch process. Our customer support is available 6 days a week via Live chat & WhatsApp to support with sizing/styling and more 💕

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Beautiful dress, disappointing delivery

The dress is beautiful however I have found the last few dresses I have ordered have arrived very creased. They are layered with the paper but are extremely creased all over which is not what I’d expect from NFD, as a premium brand. I’ve bought many pieces from NFD over the years and the deliveries have always been impeccable. I think they need to do better quality control on this as it weakens their brand and does not reflect their price point in a positive way. Hopefully this is taken as constructive feedback, thank you

March 24, 2026
Rated 4 out of 5 stars

Love the Style, Just One Fit Note

I really love the overall design, style and quality of your dresses – they are truly beautiful and unique. You can see the attention to detail and the effort put into each piece.

The only small note I would add is regarding the fit in the bust area. For those of us with a fuller chest, it can feel a bit tight if the fabric isn’t stretchy. However, if I size up, the rest of the dress becomes too loose.

It would be amazing if future designs could allow just a little more room in the bust (especially for non-stretch fabrics), as it would make the fit much more comfortable without compromising the overall silhouette.

Otherwise, absolutely love your pieces and will definitely keep coming back 🤍

March 21, 2026
Rated 2 out of 5 stars

Poor customer service

My parcel never arrived and even though this wasn’t the companies fault. I felt enough wasn’t done to find it. I did everything at my end. I contacted the company straight away and the delivery company could have fixed this. The item I wanted was then out of stock, after I had purchased a fascinator, bag and shoes to match the undelivered item. I was incredibly disappointed and customer service was not good enough.

March 23, 2026
Rated 5 out of 5 stars

always a great service

I love the whole experience from start to finish.

whether online or in person, the team cannot be more helpful. always leave a lot happier.

thankyou NFD

March 20, 2026

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