I love the uniqueness of the clothing, plus the vibrant colours. The delivery and returns and exchange process is prompt too. The cuff size of the cardigans was too wide however I’ve found a good fix... See more
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About Never Fully Dressed
Written by the company
Never Fully Dressed
Written by the company

- Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
- We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞
We ship worldwide 🚀✨
Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Contact info
Unit E Grangewood House, IG10 3TZ, Loughton, United Kingdom
- 0203 861 5959
- love@neverfullydressed.com
- www.neverfullydressed.co.uk
Replied to 75% of negative reviews
Typically replies within 1 week
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I absolutely love Never fully dressed
I absolutely love Never fully dressed! The only problem I have is spending to much money 🤣 because all the clothes ect are AMAZING!!!
All the girls are always so helpful, excellent customer service ☺️
Great Customer Support
I sadly had and issue with an item and the customer service is fantastic. Thank you Carm.
Excellent customer service
Excellent customer service didn't receive an order confirmation because I had accidentally typed in the wrong email address however contact customer service who found it, corrected it and sent my confirmation. Just perfect! Thanks Alice 😄
Always find something different
Beautiful clothes and that little bit different .Fantastic quality.
Love the quality of my piece which was…
Love the quality of my piece which was delivered so quickly.
Lovely dress for a wedding
Easy ordering, fast delivery, great packaging and quality product.
Would be even better if they offered short and regular length options.
What a wonderful company
What a wonderful company! Their customer service is exemplary and very prompt to respond , helping with issues and giving advice. The dress I purchased was beautiful. The fabric was beautiful and such beautiful colours. I cannot recommend NFD highly enough, thank you to the team!
I just adore this website
I just adore this website! Ordered from them for a few years but more recently! The colours of the clothes are stunning and the customer service just brilliant.
Will be checking every week for more new bits all the time.
Thank you
Items were as described
Items were as described, perfect fit and good quality and they arrived with in the time scale
I love it
I love it, everything: the fabric, the design, the packaging, the quality, and the fast shipping. I love it!
Disappointed
The outfit was way too long and I’m not short.
The refund process has been a nightmare and taken forever……still not received it.
Lovely designs.
Lovely designs.
Easy to use website, description of items . Good communication on arrival of dress. Did have to contact customer service , as a problem on returns portal for the return of one of the dresses, but great correspondence, problem resolved very quickly .
The quality of the dress compared to…
The quality of the dress compared to what I paid was not justified. 95% polyester and a really poor hemline.
NFD never fails!.
The dress I bought from you is amazing!.
Can’t wait to wear this dress bought it in a petite as I’m only 5’1 .
The delivery was super fast from placing the order.
NFD never fails on fabulous outfits!🤩
Disappointed
I'm afraid I didn't like the dress I thought the price did not reflect the quality, I am also disappointed at how long it is taking for my refund. The goods were confirmed returned on 2nd April and yet as of today no money has been revived back! 09/04
Great customer service from NFD
Great customer service from NFD. I mistakenly returned the wrong item from my order. They sorted everything for me, sent back the trousers, and even honoured the discount that I had on the original order. Thank you
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