Nevisport Reviews 

3,150
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,854 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, finding them durable, comfortable, and as described. Many appreciate the excellent selection and competitive pricing, often finding items at reduced rates. The ordering process is widely described as simple and smooth, with consumers satisfied with the overall service and communication, leading many to plan future purchases. However, some customers also noted significant issues with delivery services, experiencing delays beyond promised timeframes and muddled tracking information. A few people mentioned receiving incorrect items or finding products out of stock after placing an order, causing frustration with fulfillment and return processes.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising quick delivery times and... See more

Product

Customers consistently note positive experiences with product quality and selection, often finding items at... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over delayed or... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting good, great, and... See more

Service

People report positive experiences with service, with many reviewers highlighting efficient and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The rucksack purchased was as expected and at the best price available. It would have been nice to have an additional front pocket but for an 18L it was one of the few that came with a waist/hip strap... See more

Company replied

Rated 4 out of 5 stars

Ski helmet purchase is tricky to get right, even when you are in a shop. So I had my concerns about online purchasing. But Nevisport were efficient and easy to deal with, even though the helmet didn't... See more

Company replied

Rated 4 out of 5 stars

No issues at all with the website or price, but the delivery service really spoilt my experience with Nevisport. Poor tracking, delays, has it disappeared all together? But my boots finally arrive... See more

Company replied

Rated 4 out of 5 stars

I used the the Zoka trainer measure tool first before ordering the size however the shoe was too small. Returns were easy via Asda the refund came about 2 weeks later.

Company replied


Company details

  1. Climbing Club
  2. Activewear Store
  3. Camping Store
  4. Men's Clothing Store
  5. Running Store
  6. Winter sport Store
  7. Women's Clothing Store

Written by the company

Nevisport is the UK's premier outdoor store. Find everything you need for camping, hiking, skiing, climbing and more. Buy online or from one of our nationwide stores.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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3.9

All reviews

(3,150)

1,810 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round

Excellent all round

May 8, 2026
Nevisport logo

Reply from Nevisport

Hi Jay,

We appreciate your positive feedback. We're glad it was excellent all round.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good price

Good price, no fuss, easy tracking.

May 7, 2026
Nevisport logo

Reply from Nevisport

Hi Customer,

We appreciate your positive feedback. We're glad you enjoyed our service.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Coat

No issues at all

May 7, 2026
Nevisport logo

Reply from Nevisport

Hi Peter,

We're glad you enjoyed your experience. Thank you for your positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Couldn’t be bettered

Paddy and colleagues in Aviemore are superb. Above and beyond customer service- excellent professional knowledge couldn’t be bettered. Prices extremely competitive. Many thanks guys

May 4, 2026
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Reply from Nevisport

Hi Sheila,

We are so glad to hear you had such a positive experience with our team. We truly appreciate your kind words and excellent feedback!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Quick and efficant

Quick and efficant. Items as described

February 26, 2026
Nevisport logo

Reply from Nevisport

Hi James,

We're glad you enjoyed your experience. We appreciate your positive feedback!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great boots at a great price

Nevisport had the boots I wanted at a very good price. Very easy to order, with speedy despatch of my order. I had good communication of the tracking details, and the courier delivered in good time.

May 6, 2026
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Reply from Nevisport

Hi Andrew,

We're delighted to hear you found the boots you wanted at a great price. We appreciate your positive feedback on the easy ordering, speedy dispatch, and good communication.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great quality product & price

Great quality product & price - service great too - did exactly as they said!

May 6, 2026
Nevisport logo

Reply from Nevisport

Hi

We're so glad you enjoyed our product and service. Thank you for your wonderful feedback. We appreciate it.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, They had what they said n stock. I find when you buy online a lot of retailers don’t actually have it in stock anymore!! It arrived quickly and it was a great purchase.

May 5, 2026
Nevisport logo

Reply from Nevisport

Hi Karen,

We're glad to hear your transaction was smooth and that your purchase arrived quickly. We appreciate you sharing your positive experience with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Fast delivery better price compare to…

Fast delivery better price compare to the other online shop…

May 5, 2026
Nevisport logo

Reply from Nevisport

Hi Roel

We appreciate your positive feedback on our fast delivery and competitive pricing. Thank you for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Lightning speed Rukke

Superb price for excellent quality Cotopaxi rucksack, delivery was super quick, Scotland to South Wales "two days!!!" Fab what more do a customer want 👍

May 5, 2026
Nevisport logo

Reply from Nevisport

Hi

We're so happy to hear you're pleased with the quality of your rucksack and our quick delivery.Thank you for your wonderful feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Excellent service

Order process smooth and fast delivery. Unfortunately, had to return shoes as too tight - purchased online. Return system straightforward and full refund remitted promptly to my bank account. Good communication throughout from Nevisport.

May 4, 2026
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Reply from Nevisport

Hi William,

We are glad to hear the ordering and return process was smooth for you, despite the shoes not fitting. We appreciate your positive feedback on our communication.

Kind Regards

Nevisport

Rated 5 out of 5 stars

The whole experience from order to…

The whole experience from order to receiving was excellent. I wouldn’t hesitate to order again.

May 4, 2026
Nevisport logo

Reply from Nevisport

Hi Malvine

We're so glad to hear your entire experience was excellent. Thank you for your wonderful feedback; we appreciate it.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Teva Tirra Sandals at a Great Price!

Nevisport were offering a pair of Teva Tirra sandals (I already have two pairs of these in different colours) at such a great price that I was a bit skeptical and thought they might turn out to be unavailable. I needn't have worried; I received the sandals within a few days and I'm delighted with them!

May 4, 2026
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Reply from Nevisport

Hi Amber,

We are so pleased to hear you are delighted with your new Teva Tirra sandals. It's wonderful that we could offer them at such a great price and deliver them quickly. Thank you for your kind words.

Kind Regards

Nevisport

Rated 5 out of 5 stars

I misspelt my email address when…

I misspelt my email address when placing an order, so didn’t receive confirmation but noticed a pending payment to Nevisport on my bank statement. Thinking that the order had not been placed, I ordered again. The email address was correct this time. A very helpful agent explained what had happened. She contacted the warehouse to cancel one of the duplicated orders and arranged a full refund.

May 4, 2026
Nevisport logo

Reply from Nevisport

Hi Helen,

We are glad to hear our agent was able to assist you efficiently with the duplicated order and ensure a full refund was processed. We appreciate you sharing your positive experience with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great prices and product

Great prices and product. Swift delivery too!

May 4, 2026
Nevisport logo

Reply from Nevisport

Hi

We appreciate your positive feedback. We are happy you were pleased with our products, prices, and swift delivery.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Excellent

Very easy to find what I wanted on the website.
Ordering was straightforward and the item arrived very quickly.
Excellent service

May 4, 2026
Nevisport logo

Reply from Nevisport

Hi Marie,

We're so glad you found our website easy to navigate and that your order arrived quickly. Thank you for your positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great price

Great price, great comms and quick postage

May 4, 2026
Nevisport logo

Reply from Nevisport

Hi Jennifer,

We appreciate your positive feedback. We are happy you were pleased with our service. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 4 out of 5 stars

Items were a little slow in arriving…

Items were a little slow in arriving however, I am being very critical.

May 4, 2026
Nevisport logo

Reply from Nevisport

Hi Ian,

We appreciate your feedback regarding the delivery time. We are always working to improve our service.

Kind Regards

Nevisport

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