Newbridge Silverware Reviews 23,887

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their beautiful craftsmanship and unique designs, especially for items like Christmas decorations, jewelry, and cutlery. Many appreciate the wide selection available, finding them perfect for gifts and personal treats. The delivery service is frequently described as quick, efficient, and well-packaged, often arriving in good condition. Reviewers also commend the overall service, noting the ease of ordering and the helpfulness they experienced. However, some customers also noted issues with delivery, mentioning unexpected delays or orders not arriving as expected. A few people were dissatisfied with specific products, such as earrings not being as described or a pen not working, and expressed frustration with the lack of customer aftercare in these instances.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of jewellery & quick delivery. All purchases were gifts for relations in Vancouver, Canada on a visit. All recipients were delighted with their gifts and very interested in the brand, New... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more

Rated 5 out of 5 stars

Every year I treat myself to a new Newbridge Silver Christmas decoration and this year totals my 50th piece...people give them ro me as Christmas and birthday gifts. I bought the Aurora Borealis Snow... See more

Rated 5 out of 5 stars

Have ordered many times from Newbridge. I have bought various items such as Christmas tree decorations, jewellery and a clock. I have always been delighted with my purchases. Great service and beautif... See more


Company details

  1. Jewelry Store
  2. Gift Shop
  3. Home Goods Store

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Disappointing amount of items on offer.

I was disappointed with the small amount of items available in the annual sale. Very little to choose from. I logged in looking forward to spending some money but struggled to find anything to my taste. I eventually settled on four items. Was very disappointed with the lavender locket. It is only suitable for a child. Luckily I have a grand niece I can give it to in a year or two. Brooch was smaller than expected. Key ring with heart and mirror very nice. Loved the pearl ring, especially as it expands, have worn it a lot. Delivery was very prompt. Next year, please have more items on offer and something beside the items on show for scale. I can no longer go the showrooms due to mobility issues. I used to love going as a day out - retail therapy and a lovely lunch.

March 3, 2026
Rated 5 out of 5 stars

Really special mementoes

Have bought several times over last four years for myself and family.
ALWAYS very happy with items and service from Ireland to England. Thoroughly recommend and often exceptional benefit bought in sale.
Have sometimes found items look much better when received than in pictures.
I've mostly bought christmas tree decorations.

March 3, 2026
Rated 5 out of 5 stars

Present

Bought 2 items for friends in Scotland, I was very pleased with timely manner in which the parcel was delivered and packaging was super no fear of items been damaged. Easy t use ordering on line, thank you will purchase again.

March 3, 2026
Rated 5 out of 5 stars

Newbridge - Iblove iy. I've been buying Newbridge for years…

I've been buying Newbridge for years whether at retail level or most recently, online. I love that I can take time to look online & decide what to purchase in the comfort of my own home. The service is excellent & the choice is 2nd to none. I love the variety & I will be a Newbridge customer for many more years I hope. Well done to all the team. Great job. Great customer service & appreciation.

March 2, 2026

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