Ordered via amazon, delivery by 1st Nov was stated, no goods, company said Royal Mails fault, gave up today 10/11 placed a claim with amazon , refunded granted immediately. Very bad feed back left by... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Firstly I received someone else's order then I received the wrong items then the courier they sent to pick up the items never turned up! When you call you can't speak to anyone who speaks good englis... See more
I paid extra for next day delivery and ordered in the morning and the item was apparently dispatched the same day. There was no reason if shouldn't have been next day delivery. I emailed my complaint... See more
DO NOT ORDER FROM UK HEALTH CART.# THEY SENT ME 5 CREST WHITE STRIPS INSTEAD OF THE 10 I ORDERED/PAID FOR AND HAVE FAILED TO RESPOND TO ANY OF MY MESSAGES. THEY ARE US COMPANY NOT UK AND THEY MAKE I... See more
Company details
Written by the company
Retail via Amazon, eBay and website
Contact info
24 Brooke Avenue, HA2 0NF, London, United Kingdom
- 02033725133
- sales@healthsupplies.eu
- www.newhealthcare.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prices and fast international delivery
Great prices and fast international delivery ....
Easy ordering and prompt delivery!
I found the website easy to use and they had what i wanted. Ordering was easy and the product arrived within days.
Highly recommended, very competitive price...
Website wouldn't work correctly
Tried registering for an account and it accepted my details but wouldn't send a confirmation code. Tried lots of times, but no luck. Sent various messages through 'contact us' but didnt get a reply. Had been offered a 10% discount code but website wouldn't accept that. Did get my order in the end but delivery took a long time, 7 days. Hopefully they will sort out the hiccups as item I wanted was an excellent price. will be ordering again in the future
Professional service, speedy delivery, I would definitely use this company again.
This website is user friendly, really easy to navigate. Some good deals & offers. I look forward to ordering from you again
Great
The customer service was fantastic. My order came the day after I ordered it. Really great.
Fast delivery :)
Ordered the items, all were here very quickly and well packaged. Pleased with price, items and delivery times. Definitely will order from them again
Delicious smelling Shisha sticks!
I decided to try these shisha sticks as an attempt to curb chocolate cravings. They don't make any claims that they are appetite suppressants, this is my OWN reason for trying them.
I'm hoping that puffing on a flavoured shisha stick may prevent me from picking up a block of chocolate, and the scent of grape or chocolate might deter me.
The delivery was prompt and the items were exactly as described.
I am very happy with my transaction!
New Health Care is an excellent on line pharmacy.
This pharmacy is the very best on line. You order - you pay - and your products arrive quickly and well packed. They are efficient and professional - and I will continue to use them.
best price
So happy with the item i bought. The cheapest in the market. Delivery was fast. I definitely comeback again. Thank you
Good product, poor website and ordering process- ALL FIXED!!!
Jay took excellent care of me and resolved my issues quickly! Thank you!
NHC offers excellent products and pricing.
However, communications are lacking. No acknowledgement of order. No confirmation. Cannot seem to create an account and have it verified; thus, have two accounts that i cannot use because they aren't verified (never received the email).
normally, orders go through with no issue. yet I placed an order on Jan 2 (PP proof of purch below) and have heard nothing from the vendor. And the paypal transaction appears as still pending. Since my emails have gotten absolutely no response from customer service, i created a second order on the 8th, which pp also shows as still pending.
For the transaction on the 2nd: Invoice ID: 100003719 Date: Jan 2, 2014 Time: 21:03:30 PST
For the one on the 8th: Invoice ID:
100003730
Date:
Jan 8, 2014
Time:
07:33:43 PST
JAY: Can you mail me directly ? I cannot reach you via phone: jenlynn19@bellsouth.net

Reply from New Health Care
Excellent service at competitive prices
Will certainly use again. Recommended
Fantastic service.
Never had any problems. The postal is spot-on, products are cheap, no spam. Can't complain! Highly recommend.
very reliable service
Order arrived correct and in good condition . Post was fast and im very happy with the service
good price but delivery is so slow
Offered a good price, but feel delivery is too slow with no estimated delivery time given.

Reply from New Health Care
New Health Care is just about the best on-line pharmacy
My son and I suffer from migraine and the tablets we take have been in short supply of late; however, New Health Care have been sympathetic and prompt ..... within a couple of days of placing an order I am usually in receipt of my medication. THANK YOU.
Perfect as always!
Orders are shipped out quickly and arrive fairly fast no complaints.
New health has always deserved 5 stars
Over the last three years they have been outstanding!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







