New Health Care Reviews 

137
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered via amazon, delivery by 1st Nov was stated, no goods, company said Royal Mails fault, gave up today 10/11 placed a claim with amazon , refunded granted immediately. Very bad feed back left by... See more

Rated 1 out of 5 stars

Firstly I received someone else's order then I received the wrong items then the courier they sent to pick up the items never turned up! When you call you can't speak to anyone who speaks good englis... See more

Rated 1 out of 5 stars

I paid extra for next day delivery and ordered in the morning and the item was apparently dispatched the same day. There was no reason if shouldn't have been next day delivery. I emailed my complaint... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM UK HEALTH CART.# THEY SENT ME 5 CREST WHITE STRIPS INSTEAD OF THE 10 I ORDERED/PAID FOR AND HAVE FAILED TO RESPOND TO ANY OF MY MESSAGES. THEY ARE US COMPANY NOT UK AND THEY MAKE I... See more

Company details

  1. Health and Beauty Shop
  2. Pharmacy

Written by the company

Retail via Amazon, eBay and website


Contact info

1.2

Bad

TrustScore 1 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(137)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Website wouldn't work correctly

Tried registering for an account and it accepted my details but wouldn't send a confirmation code. Tried lots of times, but no luck. Sent various messages through 'contact us' but didnt get a reply. Had been offered a 10% discount code but website wouldn't accept that. Did get my order in the end but delivery took a long time, 7 days. Hopefully they will sort out the hiccups as item I wanted was an excellent price. will be ordering again in the future

April 24, 2014
Unprompted review
Rated 5 out of 5 stars

Fast delivery :)

Ordered the items, all were here very quickly and well packaged. Pleased with price, items and delivery times. Definitely will order from them again

March 3, 2014
Unprompted review
Rated 5 out of 5 stars

Delicious smelling Shisha sticks!

I decided to try these shisha sticks as an attempt to curb chocolate cravings. They don't make any claims that they are appetite suppressants, this is my OWN reason for trying them.
I'm hoping that puffing on a flavoured shisha stick may prevent me from picking up a block of chocolate, and the scent of grape or chocolate might deter me.

The delivery was prompt and the items were exactly as described.
I am very happy with my transaction!

February 3, 2014
Unprompted review
Rated 5 out of 5 stars

best price

So happy with the item i bought. The cheapest in the market. Delivery was fast. I definitely comeback again. Thank you

January 10, 2014
Unprompted review
Rated 5 out of 5 stars

Good product, poor website and ordering process- ALL FIXED!!!

Jay took excellent care of me and resolved my issues quickly! Thank you!

NHC offers excellent products and pricing.

However, communications are lacking. No acknowledgement of order. No confirmation. Cannot seem to create an account and have it verified; thus, have two accounts that i cannot use because they aren't verified (never received the email).

normally, orders go through with no issue. yet I placed an order on Jan 2 (PP proof of purch below) and have heard nothing from the vendor. And the paypal transaction appears as still pending. Since my emails have gotten absolutely no response from customer service, i created a second order on the 8th, which pp also shows as still pending.

For the transaction on the 2nd: Invoice ID: 100003719 Date: Jan 2, 2014 Time: 21:03:30 PST

For the one on the 8th: Invoice ID:
100003730
Date:
Jan 8, 2014
Time:
07:33:43 PST

JAY: Can you mail me directly ? I cannot reach you via phone: jenlynn19@bellsouth.net

January 7, 2014
Unprompted review
New Health Care logo

Reply from New Health Care

Hi Jennifer,

We tried emailing you quite a few times, for some reason email is bounced back to use. Please provide us alternative email address, I can confirm your both account is there one of them is active, as it is confidential I can not give your passwords here, once we have your working email address we will send you your passwords.

For more details please call us on 0044 208 900 1388 mon friday 9am-4.30pm

I hope this helps

Jay

Rated 5 out of 5 stars

Fantastic service.

Never had any problems. The postal is spot-on, products are cheap, no spam. Can't complain! Highly recommend.

December 26, 2013
Unprompted review
Rated 2 out of 5 stars

good price but delivery is so slow

Offered a good price, but feel delivery is too slow with no estimated delivery time given.

December 7, 2013
Unprompted review
New Health Care logo

Reply from New Health Care

Dear Customer,

your order was received on 28th Nov 2013 Night around 9:45pm, order was processed and dispatched next day morning around 9am on 29th Nov 2013, order was sent first class recorded delivery. If I am not wrong you selected normal standard delivery which is 2-5 working days. If you read our terms and condition we have declared estimated delivery times and services, also please note we use third party service which is Royal Mail.
It is very unfair to blame us for delivery delays.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look