NewPlattMotors Reviews 

Seems to have shut down says permanently closed on Google

Ladies beware
I took my car here for an mot after my usual garage was busy,huge mistake !
Failed with a list of issues costing £1050,absolutely awful customer service as when I went to pay the £30 mot fee the guy stood laughing at the estimated cost !
I eventually found my car in a compound where the passenger side rear bumper had been scratched,I was far to angry to go back in to complain.
Dropped the car at my usual garage and they managed to repair the car a few days later full cost including the mot fee was £420 as half of the problems The car failed on didn’t actually exist.
Stay away from this awful garage they think it’s ok to take the mick out of lone females…shocking !
I will be forwarding this information to the trading standards and mot regulators.

Fantastic service. Car was sent there by my insurance for repairs to the rear bumper. Car was repaired, cleaned and returned within a week. They also put my number plate on straight!!
Can’t fault the service, would definitely have no hesitation to recommend them.

Collection and delivery of my car for an MOT was well organised by reception (Angela).
The test was carried out in a quick and efficient manner and I would certainly use New Platt Motors again in the future.

Great service as usual. Thanks to Angela on the front desk for help sorting my collection and delivery.

Didn't get back to me after they said they would. Didn't answer the phone when I called. Manager thought that an oil warning light was probably something they didn't want to deal with ("a needle in a haystack"); receptionist said maybe scrap it!!!
Won't be going back.
You can't build a business with excuses and apologies!

my car was repaired at this garage wing and bumper
3 weeks 4 days later the car came back scratches in bumper
what should av been replaced
dent still in bumper wing all
out of zinc scratch on door
did not check car for any other
things what could be wrong
with it petrol left empty
every time I rang no response
kept saying phone not working
I would not recommend this garage to anyone

Above and beyond service from this family owned business who clearly care.
After a fault showed up telling me not to drive my car they sent a courtesy car so I could carry on to collect my mother and they could collect my car.
Thank you again!

good service.
I'm really happy with my repairs.

Great service from start to finish. I'm new to the Northwich area and was looking for a local garage. I used new platt first through BOOKMYGARAGE but then used them for body repairs. I wont be using another garage.

brilliant service 5stars
thanks

Recently used New Platt motors following a small accident with my garden wall
Great service and best price for the work
Excellent colour match and very happy with Angela on reception who kept me informed and she personally delivered my car back to my work address
Would recommend to friends and family and definitely use again
John

Fantastic garage very experienced. Reception staff very welcoming and professional.

Booked my car in online for a full service.
I then got my mot done for a special offer price of £19!
I was then called within the hour to confirm details.
Then my car was picked up spot on time and taken for the work to be done.
Mot passed, service done and car delivered back to me by 5pm by friendly guy who ran through what he had done.
Brilliant service, lovely lady I spoke to on reception and car was even washed and sparkly when it came back!!
First time I have used New Platt motors but I will definitely be going there again.
Many thanks 😁😁

Can't fault them from start to finish. Couldn't have been more helpful and accomodating, and it cost my £50 less than where I have previously been. Great service. Thanks a million :)

Just the worst car and customer care I’ve ever come across. Replaced my Audi TT clutch and sent it back 1 month (!) later with the driveshaft not bolted on properly. This worked loose and fortunately didn’t separate altogether before I could safely pull over! Could have been a serious accident. It them took them 2 more weeks to get it bolted on! I must have called over a dozen times and having been promised a call back NEVER got one. I now have my car back after 2 months, it’s not even been cleaned! They have returned it with 45 only miles of fuel in whereas when they took it away it had 200! No compensation or refund of some of the monies paid. AVOID NEW PLATT MOTORS AT ALL COSTS! If I could give 0 stars I would.

I recently had a full service and MOT at New Platt Motors.

The booking process was seamless and friendly. The girls on the reception went above and beyond which wasn't necessary but was fantastic to see.

I dropped the vehicle off in the morning and left it with New Platt Motors for the day. Unfortunately my vehicle needed extra work as it failed the MOT. Scott informed me of this early in the day and brilliantly New Platt managed to get the repairs done in the day. I was still able to collect my vehicle in the evening.

The service I received was brilliant and will recommend to all my friends/family. I hope this review is seen by the management because the staff they have are a credit to the company.

Very pleased with the work carried out on my car. Staff friendly and helpful, I would recommend this garage to family & friends.

Thanks again

I commonly use these guys for works on my companies various cars. Always find that the service is quick and can always offer price based alternatives on parts which is helpful.

I’ve had many dealings with them, ranging from Mots to resprays and insurance claims. I’ve recommended to many of my friends, family and colleagues as I’ve always been delighted with the service and results.