Newtons Solicitors Reviews 

1,402
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making interactions smooth and stress-free. The service provided is frequently described as outstanding, with many people highlighting the quick response times and excellent communication throughout the entire process. Reviewers often felt well-informed and supported, noting that their queries were addressed promptly and thoroughly. Consumers appreciate the personalized approach, with staff going above and beyond to ensure a positive outcome, even in complex situations. Many people would confidently recommend the company for their legal needs, citing the consistent quality and ease of their overall experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, frequently highlighting the professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as smooth, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Newtons was very smooth and stress free. Our main contact Abbi was excellent at getting back to us quickly and answering all our questions. She was super helpful. We also dealt with... See more

Company replied

Rated 5 out of 5 stars

I approached Newtons Solicitors to deal with a property issue, namely a Deed of Grant. Patrick contacted me very quickly with an explanation of the procedure. What impressed me most was that he was al... See more

Company replied

Rated 5 out of 5 stars

I have just completed a sale with Howard Maynell & Harry Tilson at Thirsk branch of Newtons Solicitors. Their professionalism and service was OUTSTANDING. They kept on top of the sale procedures... See more

Company replied

Rated 5 out of 5 stars

Abbi and Meryn were fantastic from start to finish. Quick responses and great communication through the whole process. In the final days of the transaction they both went above and beyond and th... See more

Company replied


Company details

  1. Family Law Attorney

Information provided by various external sources

Newtons Solicitors | all aspects of law including divorce and family law, residential and commercial property solicitors, employment law and wills and trusts, in Harrogate, York, Darlington and surrounding areas


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,402)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to deal with from the start

Very easy to deal with from the start. Kept me well informed of all the process and worked with me to achieve my target date , actually exceeded it which was exceptional.

I experienced a great service and would thoroughly recommend them for conveyancing.

October 24, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning
Many thanks for this. Can you let me know directly which team looked after you please?
chris@newtons.co.uk or 07772368167
Kind regards
Christopher Newton

Rated 5 out of 5 stars

I can recommend Newtons for your house sale

We used Newtons for the sale of my mothers house.
As we haven't used a solicitor for 30 years we had to find a local company to handle the sale.
I phoned 4 different companies and 3 of them took a message and nobody even phoned me back.
Newtons got back to me straight away so we went with them. I just wanted someone to manage the sale in a professional way and if they can't even return a call it's not a good sign.
I spoke to Denise and was straight away impressed with her no nonsense aproach.
We asked her to handle the sale and it went very smoothly. I never once had to chase Denise to find out what was happening and she was very proactive
She was ably assisted by Peter who handled the documentation. You will find that access to a scanner helps to email documents
If you are looking for a solicitor who will look after your house sale I can recommend Newtons to you

October 29, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Kev the Rev
Thank you.
I appreciated reading your review. I do bang onto the whole business about jumping on new enquiries promptly and you've proved my case. I'm exactly the same when I'm looking for services.
Anyway we look forward to working with you again sometime in the next 30 years.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Top notch service from start to finish …

Superb service from everyone at Newtons Solicitors Thirsk, especially Howard & his 2 amazing helpers Kerri & Harry. They all made my conveyancing journey so much easier. Always available to speak to & immediate response to any queries. Fantastic value for money. Would highly recommend.

September 30, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Pamela
This is great thank you - we really appreciate your review.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Excellent service

Newtons acted for us on a house sale and we recommend them without hesitation. It was not the most straight forward of conveyances but they acted at all times with professionalism, patience and good humour. Their experience was evident. Particular thanks are due to Howard Meynell and Kate Watson.

October 30, 2025
Unprompted review
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Reply from Newtons Solicitors

Hello Ms M
Thank you - the team will be very happy to read your review.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Efficiency at its Best

If you need professionalism, look no further. I have been very fortunate to deal with Jacqui Foley and Michael Prudhoe twice for conveyancing and have been extremely impressed. They make a superb team and I literally cannot fault them. Michael even came into work early requiring a legally binding phone call because I was in a different time zone. Every email or query is responded to quickly and I have felt nothing but relief at having two such competent individuals dealing with my affairs.

November 6, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Mrs Chapple
This is great to read, thank you.
Thank you too for your continued instructions.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

I would highly reccomend Newon…

I would highly reccomend Newon Solicitors in Darlington. Olivia and Emma handled our sale and purchase brilliantly. Keeping us informed as each stage was completed! The completion day went smoothly which is all anyone can ask for!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

High quality good value service

Mr Howard Cohen clearly explains options and then patiently awaits client decisions before proceeding promptly and efficiently. I consider Newtons to provide a high quality and good value service.

November 3, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Dudley
Many thanks for this. I'm pleased that you were happy with your experience of instructing us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Excellent service

We recently purchased a bungalow, with the helpful services of Meryn Astwood and Abbi Brown from the Knaresborough branch of Newtons. Throughout, they were always ahead of the game and were able to quickly establish the true facts when the seller’s solicitor incorrectly suggested a hold-up on our side of the proceedings. And although the exchange was cancelled on more than one occasion, again due to issues on the seller’s side, we were kept fully informed of the situation. Well done!
Mervyn and Audrey

June 23, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Mervyn
Thank you. Great to hear.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Highly Recommend Newtons Solicitors

Can't recommend Newtons Solicitors highly enough! Carolyn, Sophie and Kelly were a fabulous team making my first home purchase as seamless as possible. They were incredibly efficient, showed fantastic communication and were extremely diligent throughout. Very grateful for their help.

October 31, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Shonia
That'll do for me! Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Excellent Conveyancing Solicitors

Definitely the best solicitors we have ever used. Our House sale in Darlington went through in 6 weeks and everything was so smooth. Special thanks to Olivia, Emma and Lyndsey. Highly Recommended.

October 30, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Stephen
This will make the team smile. Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Excellent service from Emma and Liz

Excellent service from Emma and Liz, dealt with things in a timely manner, professionally and was always on the ball. I wish all companies were like this.

October 21, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Nigel
This made me smile. Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

The senior solicitor

The senior solicitor, Patrick Quigley was outstanding in his approach to our case.
He was patient and thorough and at all times available and approachable.

October 28, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Frank
Thank you for posting this, we really appreciate you taking the time.
Kind regards
Christopher Newton

Rated 4 out of 5 stars

Meryn Astwood


Meryn Astwood, Abbi Brown and Harry Tilson are extremely professional, communication in timely manner and caring. From their help our completion is completed in timely without any difficulties.

They are extremely helpful and we strongly recommended our family and friends to Meryn and her team and we will definitely use again. We are very much grateful for their help.

October 23, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning
Thank you - all good to hear. Thank you for instructing us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

We highly recommend Newtons Solicitors…

We highly recommend Newtons Solicitors in Knaresborough. Carolyn, Sophie and Kelly handled our conveyance, they are extremely professional and friendly, we are now in our new home thanks to their help.
We would certainly use them again.

October 17, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Susan
Thank you - I really appreciate this.
Kind regards
Christopher Newton

Rated 1 out of 5 stars

Terrible experience with Newtons

Terrible experience with Newtons. I never felt they advocated my position or valued me as a client. They were frequently too busy to address my matter or reply to my emails. I was repeatedly billed for chasing Newtons to act and progress the matter. There was no provision for the matter to be handled whilst my solicitor was on leave. Action was rarely taken by the solicitor, rather someone on her behalf billing me at her rate. I raised several complaints that were never addressed by the company.
Overall my situation was made far worse by Newtons and cost alot more than estimated. Initially I was content to instruct a solicitor on higher rate hoping it would be money well spent. However I did not see any value in the vast sums billed by Newtons and I deeply regret instructing them to act on my behalf.

October 1, 2025
Unprompted review
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Reply from Newtons Solicitors

Dear Tom
I am sorry that you aren’t happy with your decision to instruct us – that’s important to me.
I’ve looked into your case as has my co-director Claire Armer.
You did complain earlier this year and a response was sent to that complaint on 10th February. We suggested that you find another solicitor but also stated that we would be happy to continue representing you. You chose to continue with us.
We obviously advocated your position. Part of your complaint was that we did this too much. We represented you to the conclusion of your case.
There was some delay during January due to unusual court commitments but no deadlines were missed and your case wasn’t prejudiced.
You will not have been billed for chasing us to progress the matter. I’m informed that you were provided with a billing guide and invited to raise items that you were unhappy with but that you didn’t do so.
Your statement that there was no provision for the matter to be handled whilst your solicitor was on leave simply isn’t true. The issue that needed dealing with in March was dealt with promptly by another senior solicitor whilst your solicitor was on holiday. It is also untrue that action was rarely taken by the solicitor rather than someone on her behalf billing at her rate. You might be confused here by the practice of secretaries sending out emails on behalf of solicitors however the letters have been drafted and checked by the solicitors.
We cannot anticipate how the other side will conduct a case and it was necessary to challenge certain things in correspondence in order to avoid threatened court applications. I appreciate that the fees were a lot for you but overall given the issues involved they were modest. You accept yourself that you were in a challenging situation.
With hindsight I think it would have been better for both of us if we had parted company earlier this year rather than continuing to support you.
I wish you well for the future.
Yours sincerely
Christopher Newton

Rated 5 out of 5 stars

Fantastic service

Fantastic service, really appreciate what newtons team have done for me in such a tight time frame.
Would/will recommend them to anyone who needs their services

October 17, 2025
Unprompted review
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Reply from Newtons Solicitors

Thank you Andrew. This is what I like to hear!
Kind regards
Christopher Newton

Rated 5 out of 5 stars

We've just sold our bungalow with…

We've just sold our bungalow with Newton's and I can't rate them enough, especially Kelly Teal, who dealt with our sale. I would highly recommend their services and customer care. Welldone Newton's solicitors!

October 17, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Jackie
I'm pleased to hear that you had such a good experience with us.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Brilliant service.

Buying a home can be very stressful but my property purchase using Newtons was so straightforward. I was kept informed at each stage of the process. All questions were answered diligently and in a timely manner. Nothing was too much trouble. My main contact Abbi was a delight t on work with. She was extremely knowledgeable and professional. This made the transaction stress free. Well done to Abbi and Harry. All your hard work was much appreciated. Same surname but no relation to the company

October 15, 2025
Unprompted review
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Reply from Newtons Solicitors

Morning Mr Newton(!)
With such a fine surname I wouldn't expect you to go anywhere else.
I'm pleased that it was a good experience for you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Can’t fault the conveyancing department

We recently used newtons for a sale and purchase. The conveyancing team is superior to any we have used previously. The process was smooth and progressed quickly from start to finish.

On behalf of myself and my husband, we would like to specifically thank Emma and Olivia for their professional service. Hopefully we won’t be moving anytime soon, but when the times comes we wouldn’t hesitate to use Newtons again.

October 14, 2025
Unprompted review
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Reply from Newtons Solicitors

Hi Charlene
This is what I like to hear! Thank you.
Kind regards
Christopher Newton

Rated 5 out of 5 stars

Carolyn Greenwood conveyancing

Instructed solicitor Carolyn Greenwood and her team Sophie Ward and Kelly Teal on a property sale conveyancing. Clear and fair costs with excellent service. Easy contact and communication with good legal expertise. Would use again and recommended.

September 3, 2025
Unprompted review
Newtons Solicitors logo

Reply from Newtons Solicitors

Hi
This is great to hear. Thank you.
Kind regards
Christopher Newton

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