New York Scent Reviews 576

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I made an order on Nov 4th, 2024; today is Dec 21st, and the order has not been received, but they already sent three emails asking to provide feedback on the items sent.

Company replied

Rated 5 out of 5 stars

Great selection of FO's and packaging. My shipment of 35 - 2oz bottles arrived safe and secure. Looking forward to finding some permanent keepers for our new soaping business. Unfortunately, there is... See more

Rated 5 out of 5 stars

Amazing customer service and products. Fragrance oils smell great and work well with soy wax. Packaged with care. Continuous email contact until package was delivered. Processing time slower than... See more

Rated 5 out of 5 stars

I love this company for my soaping scents. Fast shipping never disappoints. They have the most authentic smelling dupes of brand name scents I have found. And they are the only company that carries... See more

Company details

  1. Hobby Store

Written by the company

Fragrance Oils and Mica Powder Colors for creating your own soap and candle products! Choose from many affordable fragrances and a beautiful array of colorants. Maximum $7.00 shipping in the USA! International shipping, too.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

576 reviews

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Rated 5 out of 5 stars

Consistency And High Quality Products!

I always have purchased from New York Scent a bunch of times over the last two years! I Have to say with each new launch of new fragrances and new products I am even more impressed with the quality of what NYS offers! I Honestly Have Not Found One fragrance oil that I can say didn’t perform well in my products. I use 6 of NYS fragrances in my line all year round! I also have 10 more Fragrance Oils I use from here during the holidays and seasons that I always go back to for the last two years they are my arsenal for Consistency when it comes to delivery great fragrances that work well for almost any product you pour them in! If you have not had a chance to Check Out NYS Micas or Fragrances you definitely need to try them! I promise you you will not regret your purchase and if you need a Few Suggestion as a couple of my go to fragrances to give your customers something to talk about Try Lost Cherry Tom Ford it’s new and it’s a dupe that is The closest thing I’ve found to the real Fragrance! It has performed amazing in every product Ive used it so far! Another Great fragrance is Their Champagne Toast, Strawberry Poundcake , and Palo Santo! All these are wonderful! Thank you New York Scent For Making Things Easier For Me By Offering High Quality Products and continuing to be my go to place for consistency! I appreciate your hard work and all you guys do I know you work very hard and there’s only a few of you behind the scenes doing this all! Thank you !

March 29, 2022
Rated 2 out of 5 stars

Scent was ok processing took 2 weeks…

Scent was ok processing took 2 weeks before they even sent a tracking number and for that reason I’ll never order from them that’s ridiculous

I don’t recall seeing shipping could take 2 weeks I would have never ordered BUT as stated the scent was ok the shipping was a problem for me.

March 9, 2022
New York Scent logo

Reply from New York Scent

But this is stated on the shipping page, on the top of every webpage, and during the checkout process so why is it a surprise or problem?
We really are that busy. We do everything by hand. We are not automated. We are a very small family business with excellent products and service.

Rated 5 out of 5 stars

10/10 Recommend

I am so happy with this company! My order arrived 2 days earlier than expected, and I am loving every scent I ordered! I ordered 3 16 oz bottles and a ton of 2oz oils to see how I liked the scents before buying larger bottles. So far, there is not one scent that I dislike. I left a note on my order asking if the owner had any advice for starting up my candle business, and she left me a very kind hand-written response. She even sent me a sample of a recommended best-seller scent from her sales experience. I can’t wait to try these fragrance oils in my candles, and I look forward to reordering from New York Scent soon! If you are reading this and considering whether or not to buy from them— do it! You will not be disappointed.

February 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great selection of FO's and packaging

Great selection of FO's and packaging. My shipment of 35 - 2oz bottles arrived safe and secure. Looking forward to finding some permanent keepers for our new soaping business. Unfortunately, there is basically no YT reviews/info on NYScent, so perhaps Agape Infused Oils should do a box opening and review for OOB smells on all 35?! We will also update each scent with a review. Thank you for great service, prices, discounts, and free samples.

January 7, 2022
Rated 5 out of 5 stars

My goodness

My goodness, can anyone be more helpful?? And on a Holiday weekend!! Many more orders to come. Thank you again.

December 31, 2021

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