Nexa Law Reviews 257

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their professionalism, helpfulness, and commitment, making complex processes feel smooth and manageable. The service is consistently described as excellent, with people highlighting the prompt responses, clear communication, and efficient handling of queries. Reviewers often felt supported and prioritized, appreciating the quick progression of their cases and the detailed explanations provided. However, some people reported a poor experience, noting unresponsiveness to emails and a general lack of attention. A few customers felt that the process was confusing, received incorrect advice, or that the actual solicitor was not adequately involved until late in the process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and genuine... See more

Service

Clients share positive opinions on service, consistently describing it as professional, efficient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent, clear, and consistent... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and prompt... See more

User experience

Customers generally report positive experiences, with many describing the process as simple, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely TOP in regard to prompt responses, communication and support throughout selling your home. If you looking for quick transparent solicitors NEXEA Law is the way to go. JAYNE and REBECCA who... See more

Company replied

Rated 5 out of 5 stars

I have bought and sold several properties over the last 5 years. For the most recent sale, and the most complex, I used Nexa Law, specifically Terese Kingman. I have been incredibly imprssed with ever... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Samuel Ogden and Nexa Law highly enough. From start to finish, Samuel was incredibly responsive, informative, and helpful. As first-time buyers, we really appreciated his communi... See more

Rated 5 out of 5 stars

Nexa Law has been fantastic in supporting us in our house buying process. We've been through 3 houses as FTB and Samuel and the team were supportive throughout. Prompt responses, clear cut information... See more

Company replied


Company details

  1. Lawyer

Written by the company

nexa law - providing legal services based around our core values of flexibility, value for money, quality and customer service. Call 0330 024 2420


Contact info

4.8

Excellent

TrustScore 5 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. I worked with Sara and Wesley and they were an amazing team. They did not give up not even when I almost did. I recommend 100%.

January 30, 2026
Unprompted review
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Reply from Nexa Law

Hi Gabriel, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Sara/Alicia/Wesley made the process…

Sara/Alicia/Wesley made the process very straightforward and was able to complete on a house sale within a couple months. Would definitely use their services again. Thanks guys

January 30, 2026
Unprompted review
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Reply from Nexa Law

Hi Jake, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Excellent service from start to finish.

After a long process Julia helped me sell my property with Rebecca’s assistance, we were always in contact and any problems were address straight away. I cannot recommend them highly enough and would definitely use them again, they made a hard process very easy. Thankyou so much.

January 15, 2026
Unprompted review
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Reply from Nexa Law

Hi Joanne, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 1 out of 5 stars

Really poor experience

Really poor experience. I wish my experience replicated the 4.8 stars that they have. I had to check everything they did every step of the way. If I hadn’t had stepped in numerous times we would have contracts with our incorrect names on, mortgage costs of over £2,000 which weren’t needed. All the work was done by a pretty incompetent PA to a solicitor, giving us 48 hours before completion to check their work. I complained and was told everything about my experience is normal, it’s my job to check what they do.
Had I not been vigilant, I would now be facing an invalid contract, a delayed or failed chain, and a financial loss running into the thousands. To be completely honest, I am worried there are further mistakes within our file that I don’t have the skill set or knowledge to question or understand. There is a level of trust we should have as a client that unfortunately I just continue to lack with your firm.

January 13, 2026
Unprompted review
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Reply from Nexa Law

We are sorry to hear that you were dissatisfied with your experience. Nexa Law is a firm regulated by the SRA and we take all feedback seriously. Our firm has a formal complaints procedure which we understand has been exercised regarding your matter and your concerns duly investigated.

Due to our professional obligations, we are unable to comment on the details of case specific matters in a public forum. If you have any further concerns you wish for us to consider, please contact us directly so they can be addressed.

Rated 5 out of 5 stars

Thank you Jayne & Rebecca !!!

A huge thank you to Jayne and Rebecca at Nexa Law. They made my first buying experience a simple and easy process. Constant communication was provided and I was never left in the dark. Everything was explained to me clearly and I was always made to feel like I was fully involved and my say mattered. I would hugely recommend anyone to use them.

January 9, 2026
Unprompted review
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Reply from Nexa Law

Hi Rebecca, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

I had a really positive experience

I had a really positive experience with Nexa Law when selling my property and buying my new home. From the outset, everything was handled professionally and with care, which made a big difference during what can be a very stressful time.

Sara and Wesley were fantastic throughout. They were always approachable, quick to respond and happy to explain things clearly whenever I had questions.

Communication was consistent and reassuring, and I always felt kept in the loop. Knowing they were on top of things gave me real peace of mind.
Selling and buying at the same time isn’t easy, but their support and efficiency helped the whole process run as smoothly as possible.

I’m very grateful for their hard work and dedication.
Thank you again Sara and Wesley, I wouldn’t hesitate to recommend Nexa Law to anyone looking for a reliable and supportive conveyancing service.

December 16, 2025
Unprompted review
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Reply from Nexa Law

Hi Steven, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

It was great working with nexa law they…

It was great working with nexa law they made our house purchase easy and less stressful. Will recommend to others

December 12, 2025
Unprompted review
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Reply from Nexa Law

Hi Basil, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

“Excellent service from start to…

“Excellent service from start to finish. Mark Winton my lawyer was professional, responsive, and made everything straightforward, kept me informed throughout the entire process. Really grateful for their support—highly recommended!”

September 11, 2025
Unprompted review
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Reply from Nexa Law

Hi Guilherme, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Highly Recommend

Both Wesley Emms & Sara Kay have been brilliant helping me through this difficult time.
This is the second time I have used them for my conveyancing and would do again.
Would highly recommend them to anyone.

December 8, 2025
Unprompted review
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Reply from Nexa Law

Hi Kirsty, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

We recently moved house and used Wesley…

We recently moved house and used Wesley and Sara as our solicitors for the entire process, and they were absolutely brilliant from start to finish. Their communication was clear, timely, and incredibly reassuring – every question we had was answered with patience and expertise. They guided us through each step, made complex documents easy to understand, and kept everything moving smoothly, even when unexpected issues cropped up.

What really stood out was their attention to detail and genuine care. We always felt like a priority, and they went above and beyond to ensure our move happened on schedule. The whole experience was far less stressful because of their professionalism and support.

I couldn’t recommend them highly enough. If you’re buying or selling a home and want a solicitor who is efficient, reliable, and truly exceptional at what they do, look no further.

December 5, 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Jayne and Rebecca at Nexa Law

From the moment we started the process of purchasing our first home, Jayne Atkinson and Rebecca Healey were incredible.
As young and naive first time buyers, we didn’t really know what to expect. Jayne and Rebecca’s excellent communication and professionalism made an incredibly stressful and difficult time feel much easier. Even after our first attempt at buying fell through, they supported us every step of the way. Every single query was answered extremely promptly and attentively. They were always easily contactable. Both are kind and diligent individuals who go above and beyond to provide the best experience possible. I cannot recommend them enough and I’m incredibly grateful for their support throughout this process. We will definitely be recommending them to all our friends.
We are so happy we have completed on our first home! Thank you Jayne and Rebecca !!!

December 5, 2025
Unprompted review
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Reply from Nexa Law

Hi Emma, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Nexa Law has been fantastic in…

Nexa Law has been fantastic in supporting us in our house buying process. We've been through 3 houses as FTB and Samuel and the team were supportive throughout. Prompt responses, clear cut information and amazing advice. I cannot recommend them enough! Thanks!

December 5, 2025
Unprompted review
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Reply from Nexa Law

Hi James, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Friendly, Expert Guidance

Jayne and Rebecca have been absolutely wonderful throughout the whole process. As a first-time buyer, purchasing a house can feel incredibly overwhelming, but they made everything so much easier to understand and as stress-free as possible. Our completion was quick, their communication was excellent, and they kept me updated at every single stage. If you’re looking for a team who will make the entire experience smooth, clear and straightforward, I couldn’t recommend them enough. Thank you both!

December 5, 2025
Unprompted review
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Reply from Nexa Law

Hi Holly, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

I cannot thank my solicitor

I cannot thank my solicitor, Mark Winton, enough for everything he has done for me and my two children. We were living in temporary accommodation that was in extremely poor condition, with a severe cockroach infestation and numerous other issues. My daughter’s eczema became unbearable—constant itching, broken skin from scratching, regular flare-ups and sleepless nights that affected her health and mine.

Despite contacting the council repeatedly and also providing a doctors letter I was completely ignored. I felt frustrated, overwhelmed, and close to giving up.

Mark stepped in and completely changed things for us. He was incredibly professional, supportive, and patient throughout the entire process. He kept me updated at every stage and always reassured me, especially when I felt hopeless.

Thanks to his hard work and dedication, we have finally been moved to a much better accommodation. After so many months, my daughter was finally able to sleep peacefully — something I can never put a price on.

I am truly grateful for Mark’s commitment and care. He made a huge difference for my family, and I can’t thank him enough.

December 2, 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with mark winton who has helped me tremendously with my housing disrepair ! Would definitely recommend

December 4, 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Nexa law have been absolutely…

Nexa law have been absolutely brilliant for myself my solicitor Mark Winton has absolutely done amazing things for me. He has been supportive kind understanding. fast moving and 100% professional I had to move my solicitors to a new company and since I found this company I have felt supported which previously I was not. I can’t tell you in many more words other than if you need support help and 100% service with truth compassion and kindness. This is the person that I would advise you to go to

December 4, 2025
Unprompted review
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Reply from Nexa Law

Hi Deborah, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

I dealt with Jayne Atkinson and Rebecca…

I dealt with Jayne Atkinson and Rebecca Healey.
Both were very professional, proative and provided excellent communications throughout the process.

November 28, 2025
Unprompted review
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Reply from Nexa Law

Hi Stephen, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

A pair of stars, from start to finish!

From start to finish, both Wesley & Sara were spot on; they were the ones reminding us what needed doing, pushing to get the whole thing finished as quickly as possible. Painless, prompt, accurate, and efficient. Couldn't ask for anything else! Many thanks, to both of you.

November 21, 2025
Unprompted review
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Reply from Nexa Law

Hi Simon, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Hardworking, Clear and Reliable

We have used Nexa Law for both a sale and purchase of a property. There are so many solicitors to choose from, but we are so pleased we chose Nexa. We were constantly updated with our progress on matters, and Jayne and Rebecca were always very responsive if we had any queries. I honestly do not think they could have done us a better service, and to top it off, we found the price very reasonable. Keep up the great work!

November 5, 2025
Unprompted review
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Reply from Nexa Law

Hi Mike, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

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