Nexa Law Reviews 

263
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, supportive approach, and ability to make complex processes feel straightforward and manageable. People frequently highlight the exceptional service, noting quick response times and clear, consistent communication throughout their entire experience. Reviewers often describe their overall user experience as smooth, efficient, and stress-free, even for complex situations. Many customers express strong recommendations, highlighting the team's dedication and proactive approach in achieving successful outcomes.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Response time

Users describe positive interactions with response times, highlighting prompt communication and quick replies... See more

User experience

Clients share positive opinions on user experience, with many describing it as fantastic, simple, and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wesley & Sara did a fantastic job getting our house buy through super fast. In normal circumstances stances this would have taken double the time however, they made it work. No problem communicating... See more

Rated 5 out of 5 stars

Absolutely TOP in regard to prompt responses, communication and support throughout selling your home. If you looking for quick transparent solicitors NEXEA Law is the way to go. JAYNE and REBECCA who... See more

Company replied

Rated 5 out of 5 stars

Nexa Law has been fantastic in supporting us in our house buying process. We've been through 3 houses as FTB and Samuel and the team were supportive throughout. Prompt responses, clear cut information... See more

Company replied

Rated 5 out of 5 stars

Sara and Wesley were extremely helpful, proactive and kind whilst dealing with the sale of my late father’s property. They arranged as much as they could without involving me when possible, which was... See more


Company details

  1. Lawyer

Written by the company

nexa law - providing legal services based around our core values of flexibility, value for money, quality and customer service. Call 0330 024 2420


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4.8

Excellent

TrustScore 5 out of 5

263 reviews

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No recent history of asking for reviews

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Replied to 33% of negative reviews

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4.8

All reviews

(263)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with mark winton who has helped me tremendously with my housing disrepair ! Would definitely recommend

December 4, 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Nexa law have been absolutely…

Nexa law have been absolutely brilliant for myself my solicitor Mark Winton has absolutely done amazing things for me. He has been supportive kind understanding. fast moving and 100% professional I had to move my solicitors to a new company and since I found this company I have felt supported which previously I was not. I can’t tell you in many more words other than if you need support help and 100% service with truth compassion and kindness. This is the person that I would advise you to go to

December 4, 2025
Unprompted review
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Reply from Nexa Law

Hi Deborah, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

I dealt with Jayne Atkinson and Rebecca…

I dealt with Jayne Atkinson and Rebecca Healey.
Both were very professional, proative and provided excellent communications throughout the process.

November 28, 2025
Unprompted review
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Reply from Nexa Law

Hi Stephen, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

A pair of stars, from start to finish!

From start to finish, both Wesley & Sara were spot on; they were the ones reminding us what needed doing, pushing to get the whole thing finished as quickly as possible. Painless, prompt, accurate, and efficient. Couldn't ask for anything else! Many thanks, to both of you.

November 21, 2025
Unprompted review
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Reply from Nexa Law

Hi Simon, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Hardworking, Clear and Reliable

We have used Nexa Law for both a sale and purchase of a property. There are so many solicitors to choose from, but we are so pleased we chose Nexa. We were constantly updated with our progress on matters, and Jayne and Rebecca were always very responsive if we had any queries. I honestly do not think they could have done us a better service, and to top it off, we found the price very reasonable. Keep up the great work!

November 5, 2025
Unprompted review
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Reply from Nexa Law

Hi Mike, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

First time buyer experience: Beyond impressed

Jayne Atkinson and Rebecca Healey couldn't have made buying our first home any smoother - If I was to try and do justice to the two of them in this review, it would fall flat in regards to the great lengths both of them went to make me and my partner have a stress-free buying experience.

Communication: Both Jayne and Rebecca displayed the upmost respect for our lack of knowledge, and spoke to us so authentically throughout the experience; responding quickly, responding professionally, and responding with care to our worries or concerns.

Professionalism: The level of professionalism both exhibited was very welcome, as it gave us a high level of confidence in the buying process - Partner this with the great in-depth answers provided to us both at every opportunity, and I couldn't sing Jayne or Rebecca's praises high enough.

Clarity: Every phone call, every email, every message - They were sent with a purpose, with great clarity as to what was required from us at every step of the way, with us completing our actions and then promptly being told the next step in the journey - I think if Jayne and Rebecca went any further here, they'd have been stood beside us hunting for houses themselves!

Support: Not only did Jayne and Rebecca provide immense levels of professional support, but it felt to us both that they went on the journey with us buying a house - It was a scary experience, filled with nerves, anxious thoughts, panic, stress, worries and concerns - But one email away, one phone call away, were two highly attentive individuals that cared for our experience and went out of their way to ensure we didn't just get a house, but that we had the best possible experience, whilst providing a healthy dose of humanity, humour, and personality.

We couldn't recommend Jayne and Rebecca any higher, and greatly respect the work they both did for us to get our first home - Both Jayne and Rebecca have made two nervous buyers, very comfortable and very happy.

October 31, 2025
Unprompted review
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Reply from Nexa Law

Hi Steven, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Fast responses to queries.

Sam Ogdens team has been great so far.
Edward is fast and diligent with all Comms.
Still early days but 1st impressions are very positive.

November 3, 2025
Unprompted review
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Reply from Nexa Law

Hi David, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Amazing solicitors.

From start to finish Jayne and Rebecca supported us with the buying and selling of our properties, their communication was 5 star ⭐️⭐️⭐️⭐️⭐️. They both put or minds at ease as we were very anxious about the whole process, they made the experience for us very personal and special, We both highly recommend these amazing ladies, and if we ever need a solicitor again we will definitely use Jayne and Rebecca. Thankyou so much Kelly and Richard. Xxxx

October 31, 2025
Unprompted review
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Reply from Nexa Law

Hi Kelly, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Incredibly supportive, responsive and thorough

We just completed on the purchase of our first home, and we couldn’t be more grateful for the brilliant service provided by Samuel Ogden and his team. From start to finish, they have been incredibly supportive, responsive and thorough-making what could have been a stressful process feel smooth and manageable. Highly recommend!!!

October 24, 2025
Unprompted review
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Reply from Nexa Law

Hi Yasmin, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 1 out of 5 stars

Poor communication and attention to detail

Poor communication throughout most of the process. Unable to contact via phone and barely responding to email. Buying a house is a stressful enough, but having your solicitor ignore your requests at the important moment close to exchange isn’t good enough. They sent through plenty of template documents but there was no real help explaining the process or where we were in it at various stages. Sending everything via multiple emails meant that all communications were a jumble and it was easy to lose track. Other solicitors I’ve used in the past use a modern CRM tour system to track communication and clearly track progress.
My overall sense is that the actual solicitor didn’t even look at the details until maybe a week or two before completion and the assistant did all of the work. This lack of attention to detail meant that things were missed. I have records asking specifically for things in the fixtures and fittings inventory to be chased which they ignored or just missed and resulted in me not having things included in my purchase that should have been.
When they went AWOL in the run up to exchange I had to find the mobile number of the solicitors dad (also a partner at the firm) via LinkedIn and call him to try and get a response. Obviously I mostly got patronised by the dad. Although I did get a quick email response then, which instead of answering any of my queries just went into great detail at why I was wrong and he was in fact doing a great job.
I imagine they have too many clients on the books to give you adequate attention. It felt like a classic conveyancing solicitor experience of old to be honest. I would avoid using them in the future for sure. I only used them at the last minute as my previous solicitor was unable to represent me this time. Having used a modern solicitor in the past I know that it doesn’t have to be this bad. For reference the solicitor I used here was Samuel Ogden and the good ones I’ve used in the past are The Partnership.

I would take up my complaints further if I thought it was worth the energy arguing.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely TOP in regard to prompt…

Absolutely TOP in regard to prompt responses, communication and support throughout selling your home. If you looking for quick transparent solicitors NEXEA Law is the way to go. JAYNE and REBECCA who dealt with our case were super quick, knowledgeable and commited to close the deal Fast and Accurate. Couple of times they were the ones who remainded/pushed for filling forms and docs:) 100% Recommend! I know i will.. to all my friends. Performance way above british standards.

October 16, 2025
Unprompted review
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Reply from Nexa Law

Hi Grishka, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Helpful & Personable

Helpful, always at the end of the phone if you need them. Both Jayne and Rebecca were very personable and understood our needs and adapted to meet them successfully. They were a credit to themselves and Nexa.

Fully recommended!

October 17, 2025
Unprompted review
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Reply from Nexa Law

Thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

One Of The Best Law Firms …

We were Recommended through our Estate Agent . From Start to Finish the professional service we received from Wesley And Sara was exemplary.
Communication and speed of Sale & Purchase fantastic . We would certainly recommend to others as probably one of the best Law firms around .. Fantastic job well done both you..

April 1, 2025
Unprompted review
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Reply from Nexa Law

Hi Tracy, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Highly Recommend!!

We have had the BEST experience of working with one of the nicest law firm’s ever, would HIGHLY RECOMMEND these if selling/buying a house, I would say best in Doncaster City. Kept us up to date all the way & ours had few delays but not from the solicitors side & they supported us through this, so very professional all the way, a very special thanks goes out to Wesley Emms & Sara Kay who we worked with, we are both truly blessed to of found such a great firm to help buy & sell our place.

September 26, 2025
Unprompted review
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Reply from Nexa Law

Hi Colin, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Excellent service, Highly recommended.

Dealt with Sara & Wesley during the sale of my mother's property. It was our first experience of selling a property since we bought our home over thirty years ago - things have changed a bit since then!
From start to finish they were excellent, communications were clear and concise and queries were dealt with efficiently.
Highly recommended.

September 26, 2025
Unprompted review
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Reply from Nexa Law

Hi Neal, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

The property purchase process was truly…

The property purchase process was truly seamless for my wife and l, with very minimal hassle compared to our first experience 2 years ago. From start to finish, Wesley and Sara guided us with professionalism and clarity, ensuring that we always knew what stage things were at.
We especially appreciated how they kept us informed in real time as matters unfolded, despite the demands of everyone’s busy schedules. They also went the extra mile to accommodate our timescale, making a fair compromise that worked for everyone involved.
Their prompt communication, flexibility, and calm handling of the process gave us confidence throughout and made what could have been a stressful time feel straightforward. We’re very grateful for their support and would not hesitate to recommend their services to anyone looking for a smooth and well-managed conveyancing experience.

September 5, 2025
Unprompted review
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Reply from Nexa Law

Hi Christopher, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Wouldn't use anyone else!

I used this firm in 2024 and returned as they were efficient and communicated well the first time around.
This time was even better, Wesley & Sara went above and beyond to meet deadlines and overcome obstacles. They were amazing with advice and support and would highly recommend!!

September 12, 2025
Unprompted review
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Reply from Nexa Law

Hi Laura, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

Great experience

Simon was amazing throughout the process. I will be back as a customer, I cannot express my gratitude enough for the pace at which they work and the quality of their work.
As a first time buyer they made the process as easy as can be for myself.
Josh too was a great asset to the process and I am pleased to have worked with both of them.

September 9, 2025
Unprompted review
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Reply from Nexa Law

Hi Shahab, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

Rated 5 out of 5 stars

No hesitation in recommending Rina at Nexa Law, for 5* professional, communicative and responsive conveyancing services

I was referred to Rina at Nexa Law through a recommendation, to handle the conveyancing of selling my flat.

Throughout, it has been a pleasure to deal with Rina who has been professional, communicative, responsive and has made the whole transaction (from my side) a breeze. I felt I had the support of Rina throughout, and really appreciated the open, honest and expert guidance provided to ensure everything was handled correctly and promptly.

I would have no hesitation in recommending Rina or Nexa Law to anyone for any service they offer. It's been a pleasure, thank you so much!

September 5, 2025
Unprompted review
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Reply from Nexa Law

Hi James, thank you very much for your very kind review. I am so pleased you were happy with the service you received from Nexa

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