Nexa Law Reviews 

264
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, helpfulness, and supportive approach, making complex processes feel manageable. Reviewers frequently commend the company for its prompt responses, clear communication, and consistent updates throughout their interactions. Many people found the overall service highly efficient, making potentially stressful processes smooth, straightforward, and easy to understand. However, some people mentioned experiencing delays and unresponsiveness, with a few feeling they had to closely monitor the process themselves due to perceived lack of attention. Despite this, many others consistently praised the team for making complex legal terms easy to understand and providing a personalized experience.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and dedication... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their ease of contact... See more

Response time

Users describe positive interactions with response time, highlighting prompt and quick responses to emails... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as fantastic, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely TOP in regard to prompt responses, communication and support throughout selling your home. If you looking for quick transparent solicitors NEXEA Law is the way to go. JAYNE and REBECCA who... See more

Company replied

Rated 5 out of 5 stars

Wesley & Sara did a fantastic job getting our house buy through super fast. In normal circumstances stances this would have taken double the time however, they made it work. No problem communicating... See more

Rated 5 out of 5 stars

Nexa Law has been fantastic in supporting us in our house buying process. We've been through 3 houses as FTB and Samuel and the team were supportive throughout. Prompt responses, clear cut information... See more

Company replied

Rated 5 out of 5 stars

Sara and Wesley were extremely helpful, proactive and kind whilst dealing with the sale of my late father’s property. They arranged as much as they could without involving me when possible, which was... See more


Company details

  1. Lawyer

Written by the company

nexa law - providing legal services based around our core values of flexibility, value for money, quality and customer service. Call 0330 024 2420


Contact info

4.8

Excellent

TrustScore 5 out of 5

264 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(264)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

A Perfect Conveyancing Experience.

Jayne started with a clear description of the total cost of her service, broken down into constituent parts. She was prompt to respond to all queries, and highly diligent in ensuring matters proceeded efficiently. She has an assistant, Rebecca, who ensured all documents were issued in a timely fashion and was extremely helpful when we needed to call her. Both were were very friendly and helpful throughout. I wouldn't hesitate to use Jayne and Rebecca again if I needed to.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Wesley & Sara

We recently bought our home using Nexa Law & were delighted at the professional & friendly service we received. Wesley & Sara were both brilliant - they communicated well throughout & offered help & support as needed. I was especially impressed at the speed in which they responded to any queries & would not hesitate to recommend them to family & friends. Thank you very much - we really appreciated your assistance in our journey.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Best experience for Sale/Purchase Conveyancing

Jayne and Rebecca were brilliant throughout the whole process, from a speedy quote, to keeping us updated over email or phone as the process progressed. Both were very straightforward and open in all discussions, happy to explain anything which was unclear, and quick to respond. All their communication was conducted in an exceptionally friendly yet professional manner. Couldn't ask for more, and would definitely recommend their services.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, knowledgeable and very helpful.
Would recommend to friends and family.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with Jayne and Rebecca

Jayne and Rebecca made the whole house purchasing process feel so much smoother than my previous experience and always went above and beyond expectations. They were more than happy to help with even the smallest of queries and are both such lovely and friendly people! They were open and honest and explained the processes well, keeping me updated every step of the way, which made me feel much more at ease throughout. Thank you both so much, you've made a usually stressful time so much easier. I would definitely recommend!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot thank Jayne and Rebecca…

I cannot thank Jayne and Rebecca enough, nothing was too much trouble, I was kept updated every step of the way throughout the sale and purchase of my property. Any queries I had were dealt with promptly and efficiently. I cannot recommend them enough.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful service from start…

Absolutely wonderful service from start to finish. Both Wesley and Sara kept us in the loop and were always there to answer any questions as and when they cropped up. Highly recommend and will always come back if we need a solicitor. Thank you very much.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Julie Mortimer from NEXA

Julie Mortimer from NEXA, 4 weeks only from mortgage offer to completion, not much back and forth communication, smooth and supersonic especially nearly Christmas closure !

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Rina is an expert in her field

Rina is very knowledgeable & efficient. Always trusted her to act professionally & ensure our interests were covered. The feedback following instructions were timely and concise.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent…

Rina is extremely helpful and answered any questions very quickly

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible service

Absolutely incredible service from Rina from Nexa Law. We ran into huge issues with a very incompetent housing association during my father’s property sale, which resulted in a lot of back and forth and
had it not been for Rina and her persistence to sort this out for my father, I think we would have lost our buyers. Rina was always quick to reply to emails and she fought hard for us during a very stressful time. Cannot recommend her highly enough! Absolutely magnificent service.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Property sale & purchase - great experience

We had such a great experience with Samuel Ogden and his team at Nexa Law who worked on our property sale and purchase. They were incredibly responsive, which kept everything moving smoothly and made the whole process so much less stressful. They explained every step in really clear and simple terms, so we always felt confident and kept in the loop. Everyone we dealt with was absolutely lovely and so easy to work with—it made such a difference. We’re so grateful for all their help and support; they made what could have been a tricky process feel so straightforward. Huge thanks to the Samuel and the rest of the team, we couldn't recommend them highly enough!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Solicitors from NEXA law helped…

Jayne and Rebecca from NEXA law helped us with the sale of our house as solicitors. They answered all our many questions patiently and were contactable within 48 hours. On many occasions, their response time was much shorter. Recommend!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Samuel and Edward have been absolutely outstanding from start to finish with our house purchase. Samuel was there for us no matter how small the query, and always provided a speedy and knowledgeable response (we never waited more than an hour to hear back from any query). As first time buyers, Samuel made everything easy to understand and always made us feel at ease with any situation we were unsure of. We felt so lucky to have such an incredible team dealing with our file, would recommend to anyone.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Lucy provided exceptional service from…

Lucy provided exceptional service from beginning to end. Our sale had several complicating factors, but Lucy handled everything with excellence. Despite the competitive pricing, she was thorough and prompt in addressing all inquiries. Additionally, Lucy was a strong advocate for us, ensuring that her fee was more than justified due to the savings made based on her advice and pushback to buyers. The property was subject to the building and safety act, and Lucy advised us through the leasehold deed of certificate process. I would not hesitate to work with Lucy again and am extremely grateful for all the support she provided.

November 27, 2024
Unprompted review

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