Nexive Reviews 8,640

Nexive is the worst courier service we ever had to do with. Sellers seem to use them because they are cheap, buyers suffer because they are useless.

really the worse ever
they have to deliver carte d'identita from the italian state , they pass by 1 time leave a note that they will try next day , but after 1 week and many emails they redeliver.

Takes forever and estimated delivery date as well as tracking info are never true and correct. So don't count on it.
Delivery personnel also can't find addresses, and or mistake addresses when finally they decide to deliver the stuff, sometimes they pretend to come and say they didn't find you at home, they are not fit or trained for the job, guess they pay them a misery and give them no tools and training.
Not a serious shipping-delivery company.
Unrealiable is an understatement.

There are more than enough bad reviews here to convince you not to use Nexive, but here's one more:

They tried to deliver my package while I was out and left a slip. You can use the tracking number on the slip to reschedule a delivery, but not until after the second attempt.

The ONLY way to reschedule a delivery is by calling the local office. The problem is that the local office NEVER PICKS UP. I tried dozens of times over the course of two days. My boyfriend tried on his work breaks.

If you call the national office, they say that they don't know anything and suggest calling the local office, lol. And if you write the customer service, they suggest calling the local office. And apparently, you're not even supposed to go to the local office because of covid.

Conclusion: You are never going to get your mail.

Worst courier i have ever experienced. The pack was in the final center for 2 days without moving and now on friday it's in arrving but nothing has arrived. It's obviously a pathetic excuse to take time to say it's arriving on friday and not delivering it.

This courier company is awful. For some weird reason every time I place an order and Nexive is the appointed courier, they say that my address doesn’t exist. It took me one month to receive a simple package. Just awful

Modificano continuamente la data di consegna. Inoltre la lentezza con cui spediscono è impressionante

Worst experience ever. Document sent out from Milan on Nov 13 still not delivered in Trentino on Dec 10. If it had legs, the document would have made it here much faster on its own simply walking. Tracking system not working due to "technical problems", spent 20 minutes at the phone to talk with the customer service, who told me that an official complaint will be filed, but was unable to give me any update on where the document is now or whether it will ever be delivered. Stay away from them. Regular post is likely to be faster, cheaper and more accurate!!

Claimed my package had been delivered even though it wasn't. Terrible customer service. No help at all. Must be avoided.

Worst service ever. Don't expect to get to your package with this company

If I could give zero I would!
Worst shipping service ever.
Everytime I order from a store that uses Nexive either they lost the package or damage it!!
Neve got a good result!
THEY ARE A FRAUD

NO COMMENT!
no comment!

Probably the worst service I have ever experienced.

Tracking inattendibile e ritardi enormi. È una vergogna

Worst delivery service I ever dealt with. Deliveries are not delivered to the recipient, with the reason that nobody is at home, which is just an outrageous lie. I have never seen a Nexive car even though the carrier has allegedly been to my house 10 times and has searched for me in vain. A star as a rating is way too much, a report would be more appropriate

"destinatario assente"...ma se siamo in due a casa in smart working!

DISASTER!!!..this star should be a meteorite hitting their business, this high under performing company shall be cancelled from the sector.
Cheap is not always cheaper.......