Nexo7 Reviews 72

The sandals were cheap and not as described. I emailed 3 times with no response. Please do not purchase from this company. It’s a scam!

to return sizing all wrong also lost £32 who are rescable for advertising this rubbish and coning us out of our money

Quality was cheap and nasty - item was poor quality and item descriptions were misleading. Delivery was poor and return options were nearly nonexistent, asking for more money to return them. Absolutely would not recommend, do NOT use this service.

I got a message back after reporting to them a pair of sandals were faulty to suggest that they sent another pair free of charge apart from £15 postage fee. I slipped up this time as I failed to check them out as they came through Google. They are scammers like all scammers they are evil and will get their just deserts in the end. I did email them back to say the sandals were faulty and it was their responsibility to pay for postage back to them but after reading the reports here on Trust Pilot, I doubt I will here anymore from them.

Would like no Stars. Wanted to return the shoes,. Poor quality, strong chemical smell.
After first two emails offering alternatives, no further contact from them despite further emails from me.
AVOID NEXO7.

I do regret the shopping of 2 pairs of cheap ugly bad sandals, they dont match the ad at all!
This Company must be stopped now!
Svindel.

Awful shoes and customer service are ignoring my emails, absolutely livid as ive wasted my money on 2 pairs of cheap sandals, wish id read reviews first before buying..AVOID!!!!

Update!!!! Ive sent this scam of a company 6 emails requesting advice on how to return these pathetic sandals, and ive received 1 reply...asking me to PAY another £15 for another pair, absolute joke! Ive now contacted my bank to dispute the payment of £54 so fingers crossed...never again will i buy anything without fully researching the company.

This is a con! The advertising images do not reflect the poor quality product that is received. The footbed in the promotion is cork and the upper is leather, the actual product has a plastic footbed splattered with black marks and the upper is also plastic. They claim these shoes are orthopedic but they have zero arch support and the flimsy plastic upper materials offer no support to the foot.

Sandals are poor quality, not as described and too small a fit. Customer Service is non existant and their response to my wishing to return them is to suggest I pay more for another sandal. I am very disappointed. AVOID

What a load of rubbish ! Different colour, cheap plastic material , no memory foam soles and Velcro fastening is white on a navy shoe!! They don’t fit anywhere , please avoid this company, I wish I had 🤨.

Their website says 30 day return and replies to messages within 24/48 hours DO NOT BELIEVE ANY OF IT. I emailed requesting return as soon as items received due to poor quality and fitting. They responded immediately at first offering a different size for an extra payment which i declined they then offer 50% immediate refund or return at cost of £23.00. Since I said I would take the 50% offer they are just ignoring all messages. I SAY BUYER BEWARE WITH THIS COMPANY

The velcro fastener doesn't meet either around my ankles or across my toes. And I DO NOT have wide feet.
Very disappointed 😞

I ordered a pair on 16 April. £39.99 was taken from my account the same day. I have heard nothing about delivery, no receipt of the order so have very little hope of receiving the shoes or a refund of my purchase. I am extremely disappointed.

This company have no idea how to run a customer service department. I have contacted them numerous times trying to return sandals as they are not wide fitting so I'm unable to wear them.

They haven't had the courtesy to acknowledge my emails. They are so unprofessional and I wouldn't buy anything from them. They are a bunch of cowboys. Avoid at all costs.

This product is rubbish DO NOT BUY. They arrived in inferior packaging with an address label covering someone elses label and they are cheap plastic. Poor craftsmanship with inferior stitching. There isn't an invoice with a return address. You can buy better and cheaper sandles from the Temu stores. They are NOT made by Podiatrists and my consultant didn't rate them. I would say that they are a size 5 instead of a 6 as they definitely come up small. In todays climate scammers pray on people like myself who are in desperate need to buy anything that they think could make their pain more bare able. I usually read reviews and check Google and I don't know why I didn't on this occasion.

I only wish I had read the reviews before I bought 2 pairs of sandals. Not fit to wear, not fit to be sold. I honestly thought I was buying from GB supplier and it wasn't until I received tracking information that I realised they were coming from China. Absolute rubbish when they arrived one pair - one foot bigger than the other therefore my toes overhung the sandal. The other pair - the leather on the inside was so rough it was rubbing my toes. When I tried to return them it was then made very apparent they really didn't wish me to do that. If I return them I have to pay postage back to China and this may involve paying customs duty too.
Its about time someone sorted these companies out just ripping us off.

Sandals are rubbish … beware .. don’t buy … I was fooled …

I read 'verified reviews' which rated these podiatry sandals as 5 star. I purchased them and it was only when I kept receiving tracking information I realised they were coming from China. They are utterly crap, poorly made, very poor quality materials and not worth £5 let alone the £40 I paid. How on earth do they get away with putting on false reviews that are allegedly verified by GOOGLE?? Save your money and do not buy, as the cost of returning these scam items is prohibitively expensive.

Nexo7
£39.99for supposed comfort sandals AVOID LIKE THE PLAGUE! They are rubbish. No refund because they are too big just send us £15 to ship you another pair and you can keep the ones that are too big! Why would I want them?!