NEXT LEVEL UK Reviews 501

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products, describing them as well-made, solid, and impressive. Customers found the ordering process easy and appreciated the wide range of items available, often finding exactly what they had been searching for. The delivery service was consistently highlighted as fast and efficient, with many receiving their orders quicker than expected and well-packaged to prevent damage. Reviewers also commended the excellent service, noting the helpful and informative staff who made their overall experience positive. However, some customers experienced issues with delivery, including delayed arrivals, packages sent to the wrong address, or items not being dispatched as listed. A few reviewers also received damaged or incorrect items, with one person mentioning a manufacturing error and another noting a product that broke on first use. There were also instances where customers did not receive their package at all or faced difficulties with identity verification for their order.

What people talk about most

Product

Consumers find product quality to be exceptional, with many describing items as well-made, durable, and... See more

Quality

People report positive experiences with quality, often describing items as amazing, incredibly well-made, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the speed and ease... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to select and order the product. The delivery was prompt and very well packaged. When the lightsaber arrived it came with loads of free things including an excellent hard carry case. The Darksabe... See more

Rated 5 out of 5 stars

Saw and decided to impulse buy a product for my nephew. Ordered it on Sunday 21st and it arrived on Tuesday 23rd December (expected to take longer with it being so close to christmas). The product def... See more

Rated 5 out of 5 stars

The wide range of products is simply amazing; it has something for everyone. The quality of products sold is first-class, and the customer support team is extremely helpful and friendly. I recommend t... See more

Rated 5 out of 5 stars

Absolutely phenomenal products at a much more affordable price than you would expect. The staff at the UKGE stall were fantastic and explained the entire process and what would happen with delivery... See more


4.5

Excellent

TrustScore 4.5 out of 5

501 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Quality Items

2 superb items,excellent quality and value for money, arrived in 2 days aswell,highly recommend this business 👌

November 27, 2025
Rated 5 out of 5 stars

Great service

Great service, arrives really quickly, the craftsmen of the sword is outstanding, probably my favourite sword so far. Brilliant, oh, and at a very reasonable price.

November 3, 2025
Unprompted review
Rated 4 out of 5 stars

Great purchase

The Pokemon 3D Crystal Ball Pokeball Ninetales Night Light I purchased is as beautiful as described.
It reached it's destination on time and in one piece, there was some trouble with the ups delivery, as they gave us the wrong address for picking up the parcel, but everything went fine.
Thank you for a great product.

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

False advertising!

Bought a replica helmet but it was not as advertised - helmet was completely different to the one in the photo they were selling it from. This is now the second helmet from them like this. Another return. Lesson learned.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

First Lightsabre I brought and it was Good!

Had a pleasure of meeting the people behind some wonderful movie accurate and custom Lightsabre designs at the MCM Comic Con and got myself a cool looking Black/Gold Hilt straight out of the Star Wars Jedi Survivor Video Game. Beautiful slick design for a pretty surprising decent price.

Had a bit of a clumsy time understanding the instructions manuel and figuring out how to turn it on and change colours and such but I once I did it was golden. Wish I had a second one to at least test out the proper strength of the LED Sabre part of it but as a collects item its well worth it and as tested at the event, the LED sabres themselves do appear to be very durable making for excellent fun Lightsabre Combat.

The weight of the hilt itself felt very good. Having tried out a few before selecting my one, there was a good vareity of heavy and not so very heavy hilts with some simple designs to very elegnant ones.

Overall it was easy to charge and put the LED blade in and as mentioned the vareity of different custom designs to the more movie accurate ones are incredible though the movie replicas are much more expensive but if you are a hardcore fan who can afford it then 100% go for it.

Can't wait to add another to my collection in the future.

October 25, 2025
Unprompted review

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