Next Generation Home Improvements Reviews 

Have had two garage doors fitted, both are really good roller shutters with electric drives. Got a good price for the pair, good communication about fitting and a very good fitting team who took around half a day for them both. Am happy with the doors how they look and their operation and had a few nice comments from visitors about them too. Recommended.

The installation guys arrived on time and only took two hour to complete the works, the new garage door looks great. They took the old door & frame away & swept up afterwards, I'm well pleased.

Really happy with the roller garage door put in. Had to also have electrical socket added to the detached garage and took advantage to get a light fitted too. Electrician was very good, clean, efficient, and made clear what had been done and what to expect at the final install.

Installation went well and we were walked through the mechanism as well as the manual override if the power was down. It's working well almost 2 months in and looks smart to boot.

The driveway installers were punctual and very professional all through the project.They kept us informed at all stages and explained what they were doing in a way we understood.I would recommend them to others and would certainly use them again if I needed to.Excellent service.

Excellent from start to finish, even rang me to tell me they'd measured slightly wrong and took some money off the total, and the drive looks ace

Next generation replaced my old concrete slab drive with a resin drive. The job was completed in a couple of days to a high standard with no issues, the work was well scheduled and communicated. The final result is a major improvement over my original drive.

Look at the company history one of the directors has four dissolved companies and one went into liquidation not surprising there's so many negative reviews.👎

Good,professional service from start to finish.Work was agreed, cost negotiated and installation carried out within a few weeks. Staff involved were pleasant and easy to deal with.Quality of finished job very high standard.

Great service from start to finish. Garden gates, front door and patio doors all installed by different teams. Comms great from the office.
Needed the gates to be tweaked a few weeks after install as the latch stopped working. but was sorted really quickly. Thank you.

Job well done. Neighbour's commenting the finish One booking a survey to get their drive done.
All the staff involved absolutely no complaints.

From start to completion the team we're very professional, friendly, polite and tidy.
They kept us informed every step of the way of what they would be doing on the day and what would be happening the following day, we've had complements most days from our neighbours and various delivery men, we're both extremely pleased.

The team arrived on time. They took down the old fence quickly and prepared the ground well.
They fitted the new posts and put in the composite panels efficiently.
All the old fencing was removed and the area cleaned before the team left.
Friends and family have commented on the huge improvement that the new fence has made to the look of the driveway.
I am very pleased with the result.

Guarantee. What guarantee?
What a joke this Company is. I spent several thousand pounds on a new back gate and section of fencing. It looked great and operated fine for all of 4 days. All of a sudden, for no apparent reason, it started to stick when opening and closing. Spoke to Next Gen who charged me £89 before they would send a fitter on the understanding it could be refunded after inspection. He fixed it in less than 5 minutes by simply adjusting the hinge bolt. They have refused a refund saying I must have slammed it or the wind caught it. IT'S A GATE AND IS DESIGNED TO BE OPENED AND CLOSED!!!. Maybe even be operated in bad weather and even in windy conditions, not that we've had any.
I have to assume that either their gate and hinges are not fit for purpose. Or, the Company cares not a jot for customer satisfaction and service. Shame because, after reading previous reviews, I thought Next Generation HAD a good reputation.
Later On Reported, following the repair that gate was sticking again. Fitter is visiting again next week.
Hopefully I can delete this negative missive if I get a positive outcome next week.
25/6/26
Charge of £89 now refunded.
26/6/26
Engineer arrived and re-adjusted the top hinge. Hopefully for the final time.
21/8/26 Well, it's failed AGAIN. In fact to such a degree that now not only sticks but will not lock. Company is reviewing and will revert in due course.

Everything was explained at each step. Everyone were friendly and I am happy with the end results, looks great thanks

Due to the weather which NG have no control over the work took longer than should do, Good communication throughout and the end product looks great just waiting for some blocks to be painted due to extra blocks having to be purchased which didn’t quite match. This as been done and the colour now matches but due to the rain that day have dried speckled so awaiting repaint when they are in the area and the weather dry.
I would recommend Next Generation hopefully the bad weather back log has improved now .

We had the composite fencing done 7 panels, the 2 lads came,and in no time got the job done all so took the old fence away
No mess .would recommend the company.

Great product, friendly workers and looks amazing on the drive

There were two different teams of staff working on my driveway from Next Generation: a ground work team who did all the preparation, and the resin team. Although spaced over a couple of months due to inclement weather the staff were here for 6 days, laying the resin itself in just over 6 1/2 hours on the final day - an amazing achievement as it is a big plot.

Before that the ground work team had left me with a clean prepared area with a cement pour on it, which looked smart in itself and was fully usable within 48 hours. However, the completed resin finish looks stunning.

I opted for anthracite for the main, with a paler edge to give the drive definition against the house, fence and new kerb stones they laid in a sweeping curve setting the garden border off perfectly.

The quality of the finish is lovely. The teams were exceptionally tidy, cleaning up after themselves and ensuring the finished job was as hoped. It is more than that!

I would happily recommend Next Generation, and indeed have,
to both family and friends.

gate now working fine after miner adjustment

Staff were knowledgable and friendly throughout the whole process, work was completed on time to a high standard, with any issues identified and resolved quickly.