Only 2 people checking in and taking bag drops. Our guy was rude, including to the people in front of us. Security gate wasnt much better. Could do with some interpersonal training considering the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Provides an online departures and arrivals service, details of public transport to and from the terminals, cargo and employment information.
Contact info
France
- www.nice.aeroport.fr
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was terrible.
This was appauling. Ive aged 30 years waiting in this pissing line. Not only have I been overtaken by a brainless child that locked himself in a toilet but I have moved 4 metres in the last 40 minutes. Worst border control i’ve ever been through, would appreciate rescue.
Only flight arriving and now waiting…
Only flight arriving and now waiting over an hour for the luggage.
Unbelievable. Merde.
This is a joke
This is a joke. The busiest time of a year Christmas and we are here waiting for theirs horrid NEW control system whatever
Kids are crying no air con hundreds of people stuck waiting for 3 passport control officers.
It's a joke. Why they not controlling illegals like that ???
Shocking airport
Shocking airport. Rude staff, disgraceful customer service, hideous business class lounge where staff are handling food with their bare hands. Absolute joke, I urge people to be wary of the ‘business class’ experience from this airport. Terminal 2 may be better but terminal 1 is dirty and awful.
what a joke for top airport of french…
what a joke for top airport of french riviera
we were all (students and me)…
we were all (students and me) absolutely satisfied with our accommodation, meals and me as a teacher - with the time host families spent talking to them.
Personally, my host family, Tom and Izabel Fitzimons together with their children were really kind to me, generous to my wish go for a run and have dinner afterwards. I am thankful for their willingness to share the evenings with me and talking about any topic that came up. The meals were always great and the room was nice, tidy, cosy.
AWFUL MEANY HEADS
If I could rate this security a 0 I would. Meanest staff ever who clearly hasn’t gotten laid because why else are you this rude to others. I got YELLED at and wasn’t even allowed to touch my own bag. Not one to judge but these people were also not lookers to be yelling at a young woman. Took away my sardines that I purchased for my family bc they “weren’t allowed” mind you all three of my friends brought their sardines through. Also no explanation whatsoever as to why I couldn’t bring it. As I was crying because a grown man was rummaging through my belongings not letting me touch my own bag he proceeds to say “no need to cry”. Rude security. Awful help. No sympathy. Bye Nice 💝.
Awful facilities
Awful facilities. Been improved apparently so very shiny and lots of bright shops selling overpriced items. Food choice is repetitive to say the least and doesn’t reflect the multinational requirements of an airport. Quality of the food was poor and expensive (impossible to find a roll that wasn’t hard or stale). People flying to UK are now herded into a second rate part of terminal 2 with no return - don’t go through until you have to it is awful!!!!
Over 30 minute queue at passport…
Over 30 minute queue at passport control.
People having to be called for their flights
Totally predictable leading to stress and chaos
The slowest airport ever seen
The slowest airport ever seen, there are 8 gates/porta everywhere you go but only one works. Also the employees kinda don’t give a shit while seeing that the line it’s a mess and the flight most likely will get delayed. It’s crazy that this happens in France haha scamming tourists. Tram ticket in terminal 2 costs 10€ but if you hop on the next station Grand Arena you pay 1.7€ for the same ticket :$$$$$
Do not use any of their services/ mind the ATM machines. They really think tourists are stupid 💩
Bad Wifi, automatic passport gate absolutely useless ( half working or not in use) overpriced shops, Nice airport card club is so awkward to use💩 not even connected to your boarding pass. Jamie Oliver restaurant is so bad…. The staff is definitely not interested being there! The ATM machines are a rip off. Nothing screams good concerned Customer service 🤦🏻🤷🏻♂️💩💩
Terrible queues 40+ minutes long nearly…
Terrible queues 40+ minutes long nearly missed are flight absolutely awful never flying from here again
Worst airport EVER …warning .
Worst airport EVER …warning .. queuing for baggage drop 1 hour … just one member of staff . Then so slow through security & passports … no time to go to the toilet or buy any refreshments .. staff rude & without urgency. Flight now delayed because of the staff inadequacies at Nice airport . It is always the same at all points of the year . Purely the airport to blame . Shocking .
Terrible Customs at Côte d'Azur!
As much as I love Côte d'Azur and was super happy during my entire holiday, at the airport customs my happiness faded away and I literally left with tears. The gentleman at the customs was unpleasant and even though my tax refund was accepted by the PABLO MACHINE, he said that he is going to cancel it... His colleague next to him wasn't unpleasant as that guy! He wasn't asking for the proof of anything! How can you purchase goods, giving your passport and going through all the process and at the customs they won't give you the tax return! It was absolute disgraceful and dishonest behaviour that made me cry and truly I felt cheated by the government of this beautiful country. I know one thing, God sees my honesty and my pain. So, I know that He is righteous and won't let anyone to take away anything that was righteously yours. Amen!
The passeport control is a disaster
The passeport control is a disaster.
I fly in Nice airport very often and the signaling is terrible and the staff does not help, most of the time it makes the chaos even worse. No one is in the right lane because no one knows where to go…
Rude service
Rude service. Even in the toilets the cleaners were extremely rude
The check in process is not worthy of a…
The check in process is not worthy of a developed country with access to technology. We spent nearly an hour and a half nearly missing check in while queuing for it. Please level up.
One of the most disorganized airports
One of the most disorganized airports I've ever been to. Bag check was a 2 1/4 hour line, followed by electronic passport screening (no big deal) followed by another massive one hour line with hundreds of people that ran the length of the airport for border patrol/passport stamp. The gate area was packed shoulder to shoulder while we waited 40 minutes for a bus to take us to our plane. Upon getting on the bus we had to wait 15 minutes until the bus driver was found, then waited on the plane for another 45 minutes because they couldn't find someone to push us back from the gate. Once on the tarmac, we waited another hour because the traffic controllers were "overwhelmed" and couldn't get to us. The British Airways pilot was aggravated and told us that there was simply no excuse for the delay. All of us on the plane missed our London Heathrow connections and most were stuck in a hotel until the next day. To add to this farce, our luggage was lost. One might even suspect that the Nice Airport employees were deliberate in their lack of effort. But hey, at least we didn't crash or get food poisoning!
More than 2 hrs wait to drop the baggage
Waited 2 hrs in line to drop the bag. I had already checked in. Without a doubt “the worse airport I have ever traveled through”. Help personnel were arrogant and not helpful.
Lovely people
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








