Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more
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Review summary
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Reviews shaping this summary
I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our... See more
Excellent company experience from start to finish. Communication from initial enquiry and subsequent order. I always felt as though I informed about expected delivery dates. They have their own delive... See more
Company replied
I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Interior Designer
- Kitchen Furniture Store
- Sofa Store
Written by the company
Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.
Contact info
424 Ware Road, SG13 7EW, Hertford, United Kingdom
- 03456040244
- mail@nickycornell.com
- www.nickycornell.com
4.8
Excellent
727 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Nicky Cornell
Good morning Teresa,
Thank you for taking the time to write us a kind review.
Kind Regards,
The Team @Nickycornell.
Cheap, flimsy and definitely not cheerful.
Ordered a "walnut sliding door sideboard". Told the item would be delivered in a couple of weeks, delivery was £19.
Item eventually arrived.
Definitely NOT walnut.
Not wood at all, seems to be fibreboard with a very cheap vinyl laminate. Not even MDF.
Definitely not as described.
Now been quoted £49 to return it.
Certainly will NEVER use them again.
April 10, 2026
Unprompted review
Reply from Nicky Cornell
Good afternoon,
We’re sorry to hear that the item did not meet your expectations. As advised at the point of order, this piece is ordered in from our supplier and typically takes 2–3 weeks for delivery, which is why there was a lead time. It appears the item was unusually misdescribed by the supplier, and we completely understand your disappointment regarding the material. We always aim to ensure our product information is accurate, we are addressing this with them directly and have updated our website accordingly. However, we’re pleased that we’ve been able to reach a resolution with you.
Kind regards,
The Team @ Nicky Cornell
Excellent service, great products
I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them more highly. The process was smooth and we were updated regularly of the progress of delivery and they were dead on time as promised. I can only say you can buy with confidence and know you are getting exactly what you want. They have a vast range of items to choose from.
March 9, 2026
Unprompted review
Reply from Nicky Cornell
Good morning Jayne,
Thank you for taking the time to write us such a lovely review! We are pleased to hear that you love your new mirror, and hope to deal with you again soon.
Kind regards,
The Team @Nickycornell.
Reply from Nicky Cornell
Good morning Mrs Smith,
Thank you for taking the time to write us a kind review.
Kind Regards,
The Team @Nickycornell.
Reply from Nicky Cornell
Good morning,
Thank you for taking the time to write us a kind review!
Kind regards,
The Team @Nickycornell.
Super place to visit and very helpful…
Super place to visit and very helpful and friendly staff, will be returning
March 30, 2026
Unprompted review
Reply from Nicky Cornell
Good morning Zoe,
Thank you for taking the time to write us a review. We look forward to welcoming you back to our showroom!
Kind regards,
The Team @ Nicky Cornell
Quality furniture and service
Easy to use site, wide range of products and delivered my table when they said they would. Delivery guys were efficient and friendly. Great service.
March 27, 2026
Reply from Nicky Cornell
Good morning Carol,
Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us!
Kind Regards,
The Team @Nickycornell.
Smooth transaction
Smooth transaction, delivery was well organised and the driver even called just before the allocated time slot to confirm an exact delivery time. Couldn’t be happier with my purchase.
March 20, 2026
Reply from Nicky Cornell
Good morning,
Thank you for the kind review. We are so pleased to hear that you enjoyed your overall experience shopping with us.
Kind regards,
The Team @Nickycornell.
Excellent service
Excellent communication with company regards order status and delivery day. My table was delivered , unpacked and in excellent condition.It was my first purchase but I would be returning .
March 20, 2026
Reply from Nicky Cornell
Good morning Karolina,
Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us!
Kind Regards,
The Team @Nickycornell.
Delivery was quick and efficient
Delivery was quick and efficient. Product is perfect, absolutely no complaints whatsoever.
March 27, 2026
Reply from Nicky Cornell
Good morning Antoni,
Thank you for taking the time to write us a kind review.
Kind Regards,
The Team @Nickycornell.
Reply from Nicky Cornell
Good morning Mrs Simmonds,
Thank you for taking the time to write us a lovely review. We are pleased to hear that you love your new chest of drawers!
Kind regards,
The Team @Nickycornell.
I will definitely be back, fantastic service and brilliant range!
Fantastic service! I will definitely be back, a brilliant range and had exactly what I was looking for. Nicky & Haley were super helpful!
March 27, 2026
Reply from Nicky Cornell
Good morning Paul,
Thank you for taking the time to write us a review. We look forward to welcoming you back to our showroom!
Kind regards,
The Team @ Nicky Cornell
Perfect Purchase
Item was delivered in perfect condition by helpful team on scheduled day.
March 3, 2026
Reply from Nicky Cornell
Good afternoon David,
Thank you for taking the time to write us a kind review!
Kind regards,
The Team @Nickycornell.
Lots of information at each stage from…
Lots of information at each stage from checking if it was in stock right through to delivery.
February 13, 2026
Reply from Nicky Cornell
Good afternoon,
Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us!
Kind Regards,
The Team @Nickycornell.
Helpful communication
Helpful communication, chairs as pictured and great quality.easy to speak to staff when needed
March 17, 2026
Reply from Nicky Cornell
Good afternoon Paula,
Thank you for taking the time to write us a lovely review! We are pleased to hear that you love your new dining chairs, and hope to deal with you again soon.
Kind regards,
The Team @Nickycornell.
Lovely furniture and great service
These were lovely pieces of furniture, and it was so helpful to have delivery to room of my choice, and rubbish taken away. Good communication, really good company to deal with.
March 13, 2026
Reply from Nicky Cornell
Good afternoon,
We are glad that you are happy with your experience shopping with us! Thank you for the kind review.
Kind regards,
The Team @Nickycornell.
It is a great oak table
It is a great oak table, very high quality…Timeless classic table.
March 20, 2026
Reply from Nicky Cornell
Good afternoon Colin,
Thank you for your lovely review, we are so glad to hear that you love your new Table and hope to deal with you again soon.
Kind regards,
The Team @ Nicky Cornell.
Reply from Nicky Cornell
Good afternoon Ian,
Thank you for taking the time to write us a lovely review, we look forward to welcoming you back!
Kind regards,
The Team @ Nicky Cornell
Fantastic customer experience
Fantastic customer experience. Very helpful and prompt delivery. I would highly recommend!
February 20, 2026
Reply from Nicky Cornell
Good afternoon Philippa,
Thank you for your kind review. We are glad to hear that you enjoy your experience shopping with us, and look forward to dealing with you again soon.
Kind regards,
The Team @ Nicky Cornell.
Great positive experience
Great positive experience, wardrobe delivered on time and assembled in under an hour ☺
March 17, 2026
Reply from Nicky Cornell
Good afternoon Julia,
Thank you for the kind review. We are so pleased to hear that you enjoyed your overall experience shopping with us.
Kind regards,
The Team @Nickycornell.
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