Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our... See more
Excellent company experience from start to finish. Communication from initial enquiry and subsequent order. I always felt as though I informed about expected delivery dates. They have their own delive... See more
Company replied
I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Interior Designer
- Kitchen Furniture Store
- Sofa Store
Written by the company
Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.
Contact info
424 Ware Road, SG13 7EW, Hertford, United Kingdom
- 03456040244
- mail@nickycornell.com
- www.nickycornell.com
4.8
Excellent
727 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After much searching
After much searching, I discovered Nicky Cornell's website and found the very wardrobe I was looking for. There are many black wardrobes out there but none met the high quality and standard that the Nicky Cornell's wardrobe provided. The delivery and installing went as smoothly as promised and Zoe was extremely helpful in orchestrating the entire matter. I am absolutely over the moon with my new purchase and love looking at it. I have tried to give a nod to the 1920's style bedroom and the wardrobe fits in perfectly. I am so happy with it. Thank you Nicky Cornell's.
March 18, 2026
Unprompted review
Reply from Nicky Cornell
Good afternoon Jane,
Thank you for taking the time to write us such a kind review. We are so pleased to hear that you love your new Wardrobe, and that you enjoyed your experience shopping with us. We will pass on your lovely comments to Zoe!
Kind regards,
The Team @ Nicky Cornell
Inexperienced, inept and defensive.
The team don't seem to have a sense of how to provide a service of the kind they claim to be experts in. They have a general lack of understanding of the products they sell, the logistics around arranging delivery and the inconvenience caused when parts are missing from a delivery. The order was fraught with error, miscommunication and a lack of understanding at every stage (before, during and after sale). The worst thing about this company is that although I multiple causes for compliant, they didn't ever acknowledge or apologise for their errors.
March 12, 2026
Unprompted review
Reply from Nicky Cornell
Good Afternoon
Thank you for your positive review regarding your experience shopping with us, we hope to welcome you again soon!
Kind Regards
The Team @ Nicky Cornell
Reply from Nicky Cornell
Good Afternoon Katia,
We are pleased to hear that you are enjoyed experience, we hope to welcome you again to our showroom!
Kind Regards
The Team @ Nicky Cornell
My side board was really lovely,very…
My side board was really lovely,very happy with it looks amazing in my living room .
March 6, 2026
Reply from Nicky Cornell
Good afternoon,
Thank you for taking the time to write us a lovely review! We are pleased to hear that you love your Sideboard.
Kind regards,
The Team @Nickycornell.
Went in store young lady very helpful…
Went in store young lady very helpful not pushy . Got home measured up phoned to place order . Deliywas confirmed turned up when agreed . Delivery guys opened goods took all packaging away so for me from start to Finish excellent
February 2, 2026
Reply from Nicky Cornell
Good afternoon Yvonne,
Thank you for taking the time to write us a lovely review! We are pleased to hear that you enjoyed your overall experience shopping with us, and hope to deal with you again soon.
Kind regards,
The Team @Nickycornell.
Reply from Nicky Cornell
Good afternoon Clive,
Thank you for your positive review. We are happy to hear that you enjoyed your experince shopping with us.
Kind regards,
The Team @Nickycornell.
I have bought quite a few items from…
I have bought quite a few items from Nicky Cornell. I LOVE there furniture. Never had a problem! And would certainly buy again
January 23, 2026
Reply from Nicky Cornell
Good afternoon Janet,
Thank you for your kind review. We are glad to hear that you enjoy your experience shopping with us, and look forward to dealing with you again soon.
Kind regards,
The Team @ Nicky Cornell.
Experience was excellent👍
January 2, 2026
Reply from Nicky Cornell
Good afternoon Abdul,
Thank you for your positive review. We are hapy to hear that you enjoyed your experince shopping with us.
Kind regards,
The Team @Nickycornell.
Great piece of furniture
Great piece of furniture. Good value for money compared with another retailer where I first saw it. Delivered and put in place. Thanks all
December 11, 2025
Reply from Nicky Cornell
Good afternoon,
Thank you for taking the time to write us a kind review! We are pleased that you had a postive experince shopping with us.
Kind regards,
The Team @Nickycornell.
Professional Service
Effortless communication and expert service. User-friendly website and straightforward process.
December 31, 2025
Reply from Nicky Cornell
Good afternoon Matthew,
Thank you for your review. We are glad to hear that you enjoyed your experience shopping with us, and hope to deal with you again soon.
Kind regards,
The Team @ Nicky Cornell.
Zoe in this store was so helpful and…
Zoe in this store was so helpful and lovely showing me around this beautiful shop that is full of amazing products. Lovely furniture and amazing diffusers. Will definitely be back.
December 20, 2025
Unprompted review
Reply from Nicky Cornell
Good afternoon Jennifer,
Thank you for your kind words, we are glad you are happy with our service and will pass on the lovely comments to Zoe.
Kind regards,
The Team @Nickycornell.
Christmas shop & furniture
Very lovely shop with really bespoke items plus Christmas gift shop. Beautiful furniture.
November 29, 2025
Unprompted review
Reply from Nicky Cornell
Good afternoon Anita,
Thank you for your kind review! We are glad to hear that you were pleased with our new christmas department.
Kind regards,
The Team @ Nicky Cornell.
Reply from Nicky Cornell
Good afternoon Pravin,
Thank you for your kind review!
Kind regards,
The Team @ Nicky Cornell.
Great staff friendly helpful amazing…
Great staff friendly helpful amazing smell in shop x
November 28, 2025
Unprompted review
Reply from Nicky Cornell
Good afternoon Vicki,
Thank you for your kind review, we hope to welcome you to our showroom again soon.
Kind regards,
The Team @ Nicky Cornell.
Excellent service from fifi what a…
Excellent service from fifi what a wonderful shop
November 25, 2025
Unprompted review
Reply from Nicky Cornell
Good afternoon Mrs Avery,
We are so glad that you are happy with our service and will pass on the lovely comments to Fifi.
Kind regards,
The Team @Nickycornell.
Gorgeous antique mirror is better than…
Gorgeous antique mirror is better than expected and splendid customer service.
November 19, 2025
Unprompted review
Reply from Nicky Cornell
Good afternoon David,
Thank you for your lovely review, we are so glad to hear that you love your new mirror and hope to deal with you again soon.
Kind regards,
The Team @ Nicky Cornell.
Absolutely amazing products and…
Absolutely amazing products and service, would recommend Nicky Cornell to everyone! The most helpful staff, we will definitely be back!
November 15, 2025
Unprompted review
Reply from Nicky Cornell
Good afternoon Sam,
Thank you for taking the time to write us a kind review. We are pleased to hear that you enjoyed your experience shopping with us.
Kind regards,
The Team @ Nicky Cornell.
What a find
What a find. Gorgeous shop and amazing staff. Would highly recommend
November 15, 2025
Unprompted review
Reply from Nicky Cornell
Good afternoon Tina,
Thank you for taking the time to write us a lovely review, we look forward to welcoming you back to our showroom!
Kind regards,
The Team @ Nicky Cornell.
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