Nicky Cornell Reviews 

727
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, describing them as beautiful, stunning, and of high quality, often exceeding expectations. The staff are consistently highlighted for being helpful, friendly, and knowledgeable, providing excellent communication and a smooth overall service experience. Delivery service is consistently praised for being prompt, well-communicated, and efficient, with items arriving on time and carefully packaged. Many customers also highlight the convenience of their own delivery team, who are noted for their politeness and willingness to assist with placement or assembly. People appreciate the wide range of items available, making it easy to find exactly what they are looking for.

What people talk about most

Product

Reviewers express delight with the product quality, often describing items as beautiful, stunning, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting timely arrivals and excellent... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Quality

People report positive experiences with quality, often describing items as perfect, stunning, and of the... See more

Service

Customers had positive experiences with service, with many reviewers describing it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more

Rated 5 out of 5 stars

I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our... See more

Rated 5 out of 5 stars

Excellent company experience from start to finish. Communication from initial enquiry and subsequent order. I always felt as though I informed about expected delivery dates. They have their own delive... See more

Company replied

Rated 5 out of 5 stars

I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Interior Designer
  5. Kitchen Furniture Store
  6. Sofa Store

Written by the company

Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

727 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(727)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful in choosing scents for…

Very helpful in choosing scents for diffusers . Love the range of items in store

November 13, 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Daisy,

Thank you for your kind review, we hope to welcome you again soon.

Kind regards,
The Team @ Nicky Cornell.

Rated 5 out of 5 stars

Furniture

Got just what we were looking for came highly recommended

October 31, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Mark,

We are glad that you are happy with your experience shopping with us! Thank you for the kind review.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Excellent service

Excellent service. Swift delivery and courteous driver. Love the product which was carefully wrapped to avoid any damage, and which arrived in well within the time period suggested.

October 27, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

Thank you for the kind review. We are so pleased to hear that you enjoyed your overall experience shopping with us.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Great service

Great service, timely delivery, good price

October 29, 2024
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Barbara,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Great service

Great service

October 17, 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

Thank you for your review, we are pleased to hear that you are happy with your experience shopping with us.

Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Lovely shop ,lovely staff

October 17, 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good Morning Ms Harding,

Thank you for your review. We are so pleased you enjoyed your visit to our showroom, come and visit again soon!

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Stunning furniture

Amazing show room big thank you to Zoe for all her help!

September 23, 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Heather,

Thank you for your review. We are glad you enjoyed your visit to our showroom, and will pass on the lovely comments to Zoe.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Very helpful with my enquiries

Very helpful with my enquiries, purchase and delivery. Delivery was very prompt and item was as the online image. Thank you

September 4, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Mr Hawkins,

We are glad that you are happy with your experience shopping with us! Thank you for the kind review.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Excellent Company

Website easy to use. Once order placed, Customer services emailed confirming shipping date.
Arrived as promised. Furniture stunning, will definitely be using Nicky Cornell in the future.

September 8, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Amanda,

Thank you for taking the time to write us a lovely review! We are pleased to hear that you enjoyed your overall experience shopping with us, and hope to deal with you again soon.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Excellent service

Excellent service. The lady I spoke to was really helpful on the phone. Delivery followed as arranged. Items were safely packaged.
I would definitely use them again. Thank you.

August 4, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Lynne,

Thank you for your kind review. We are pleased to hear that you enjoyed your overall experience shopping with us, and hope to deal with you again soon.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Great service love the chairs

Great service, dining chairs were exactly as pictured in perfect condition. Delivery was prompt and carefully delivered. I couldn’t recommend Nicky Cornell more

September 20, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Amanda,

Thank you for taking the time to write us a lovely review! We are pleased to hear that you love your new dining chairs, and hope to deal with you again soon.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Excellent service

Website was informative and easy to use.
Customer experience excellent.
Product absolutely stunningly beautiful, which was a large driftwood mirror.
Packaged well.
Service and delivery second to none. Highly recommend.

July 27, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Tracey,

Thank you for taking the time to write us a lovely review. We are so glad to hear that you love our Round Driftwood Mirror just as much as we do!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

A great product at a reasonable price.

A great product at a reasonable price.
Was kept well informed about delivery.

August 14, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Linda,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Great customer sales feedback and…

Great customer sales feedback and assistance
Items received in good order and better than expected
All in all a positive experience

August 8, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

We are glad that you are happy with your experience shopping with us! Thank you for the kind review.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Perfect

Perfect item purchase from a professional and courteous company - including attentive, personal delivery. Highly recommended.

August 8, 2025
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us!

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Helpful and friendly

Both the ladies who helped me were helpful and attentive, they were able to answer any questions I had. They offered to carry my items to the car. I loved the range items and displays as well

August 12, 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

Thank you for your lovely review, we are pleased to hear that you are happy with your experience in our showroom and we hope to welcome you again soon!

Kind regards,
The Team @Nickycornell

Rated 5 out of 5 stars

I have bought many lovely things from…

I have bought many lovely things from this store and have always been very happy.

August 12, 2025
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Rita,

Thank you for your review. We are so pleased you enjoyed your visit to our showroom, come and visit again soon!

Kind regards,
The Team @Nickycornell.

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