The only recruiter who made me feel like a person and not a business asset. Transparent about jobs, employers and salaries, went above and beyond to prepare as much info as possible for interviews and... See more
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Review summary
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Zak Marklew and Ari Sabatino guided a tech worker, who rarely changed jobs, land quickly into a new employment position. Zak brought me to the best employer for my senior level skillset. Ari assisted... See more
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My experience from start to finish was brilliant. I worked with Selina and I honestly have never worked with a recruiter who is so detail oriented. I feel like she understood exactly what I was lookin... See more
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I was fortunate that I came in touch with Sebastian Mann. Sebastian is outstanding in what he does but more importantly I highly appreciated how he conducts himself. He makes time for you to really... See more
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Company details
Written by the company
Nigel Frank International, a Tenth Revolution Group company, is the recognized global leader in Microsoft recruitment. Founded in Newcastle-Upon-Tyne, England, in 2006, and dedicated solely to Microsoft Dynamics professionals, Nigel Frank operates from over 20 offices that span North America, EMEA and Asia Pacific. The company delivers permanent and contract Practice Leads, Architects, Developers, Consultants, Technical Consultants and Project Managers across Microsoft’s Intelligent Cloud, Modern Workplace and Business Applications areas to Microsoft partners and Microsoft’s enterprise and SME customer base.
Written by the company
Contact info
Fourth Floor, Aldgate House, 33 Aldgate High Street, EC3N 1DL, London, United Kingdom
- customerexperience@nigelfrank.com
- www.nigelfrank.com
Streamline your Microsoft hiring
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Nigel Frank International
Hi Mads,
Thank you for taking the time to provide us with your feedback. We’re glad to hear you found our service super professional. It was a pleasure supporting you, and we'll be sure to pass your feedback across to the team.
The Customer Experience Team
Complete support and proactive …
Complete support and proactive guidance & follow up timely calls to steer through the interview process at every stages.
November 27, 2025
Reply from Nigel Frank International
Hi Soumendu,
Thank you so much for your 5-star review! We're delighted to hear that you appreciated our complete support throughout each stage of the interview process. We'll be sure to pass your feedback across to the team.
The Customer Experience Team
It was a great experience working with…
It was a great experience working with Ian Brady. He was always transparent and fair in negotiations.
November 26, 2025
Reply from Nigel Frank International
Hi Prashansha,
Thank you for the 5-star review! We’re delighted to hear that your experience working with Ian was such a positive one and that his transparency and fairness stood out to you.
The Customer Experience Team
Onboarding was better the 2nd time…
Onboarding was better the 2nd time around, but needs a few adjustments.
1. the forms do not allow one to insert the number of dependents claimed.
November 15, 2025
Reply from Nigel Frank International
Hi Tedmond,
Thank you for sharing your feedback with us. We’re glad to hear that your second onboarding experience was smoother, and we appreciate you highlighting areas where we can continue to improve. Our team will review the forms you mentioned so we can adjust accordingly.
The Customer Experience Team
Great experience interviewing
Good understanding of role and prompt communication about the feedbacks. Had a great time with NF and Ellie.
November 11, 2025
Reply from Nigel Frank International
Hi Lavinsh,
Thank you for the 5 star review! We’re really pleased to hear that you had a great experience with Nigel Frank and Ellie. It’s wonderful to know that her understanding of the role and prompt communication made a positive impact.
The Customer Experience Team
Nigel Frank tries its best but it seems…
Nigel Frank tries its best but it seems their customers are really fickle
December 12, 2024
Reply from Nigel Frank International
Hi Ritu,
Thank you for your feedback. At Nigel Frank, we’re committed to providing a positive experience for both our clients and candidates, and we’re always working to build lasting relationships. We appreciate you taking the time to share your thoughts.
The Customer Experience Team
Joshua was extremely helpful .he made…
Joshua was extremely helpful .he made the transition go smoothly, he was following up and very respectful.
He deserves a big bonus for the job he did.
November 1, 2025
Reply from Nigel Frank International
Hi Bap,
Thank you for the 5 star review! We’re thrilled to hear that Joshua made your transition smooth and stress-free. We really appreciate you taking the time to recognize his efforts and we'll make sure he receives your feedback.
The Customer Experience Team
Attention to detail
Contacted me with care to my timezone and travel complexities. attention to my requirements and my projects status. matching my experience with that of the potential project
October 29, 2025
Reply from Nigel Frank International
Hi Sam,
Thank you for taking the time to share your feedback with us. We’re glad to hear that our team took your time zone, travel considerations, and project requirements into account while aligning opportunities with your experience. We truly appreciate your trust and look forward to working with you again!
The Customer Experience Team
Rachel Bagalot
Rachel's follow up and keeping me up-to-date on my application was stellar. I was able to provide what was necessary as well as supply above and beyond to meet her client's needs.
October 18, 2025
Reply from Nigel Frank International
Thanks so much for your review! We’re delighted to hear that Rachel’s communication and support made such a positive impact during your application process. We’ll be sure to share your feedback with her — she’ll be thrilled to know her efforts helped you
The Customer Experience Team
Many years of great service
We have worked with NF for many years, it has always been a positive experience, and they always manage to find us the best candidates.
October 18, 2025
Reply from Nigel Frank International
Hi Rachel, Thanks so much for your kind words! We're thrilled to hear you've had such positive experiences working with Nigel Frank over the years. It’s always a pleasure supporting your hiring needs, and we look forward to continuing to help you find the best talent for your team.
The Customer Experience Team
I’ve partnered with NFI on multiple projects
I’ve partnered with NFI on multiple engagements and have consistently experienced their reliable and professional service. Their thoughtful approach to working with candidates ensures insightful conversations and a strong alignment with each project’s needs. I continue to recommend NFI to colleagues and they remain my first point of contact whenever I am seeking a new engagement.
October 11, 2025
Reply from Nigel Frank International
Thank you so much for your continued trust and partnership. We’re delighted to hear that you’ve had consistently positive experiences with our team. Building meaningful connections and ensuring the right fit for every engagement are always our top priorities. We truly value your recommendations and look forward to working with you again in the future.
The Customer Experience Team
Horrible experience.
June 21, 2025
Reply from Nigel Frank International
Hi Kimberley,
We’re very sorry to hear about your experience. This isn’t the level of service we aim to provide, and we’d really appreciate the opportunity to learn more and make things right.
We have passed this feedback on to senior management, who are investigating this matter. However, please feel free to contact us at customerexperience@tenthrevolution to provide us with more information.
The Customer Experience Team
Reply from Nigel Frank International
Hi Isaac,
Thank you for your feedback! We're so pleased to hear that Lea was helpful throughout the process.
We’ll be sure to share your kind words with her.
The Customer Experience Team
Reply from Nigel Frank International
Hi Robert,
We're glad to hear the onboarding process was smooth and easy. Thank you for taking the time to provide us with some feedback.
The Customer Experience Team
Jasper
Jasper maintained excellent communication throughout the process, keeping me informed of every development. He demonstrated honesty, politeness, and a genuine interest in the application's wellbeing.
September 12, 2025
Reply from Nigel Frank International
Hi Patrcia,
Thank you so much for your kind feedback! We're delighted to hear that Jasper provided such clear communication and genuine support throughout the process. We're so pleased you had a positive experience and wish you continued success in your journey!
The Customer Experience Team
I was fortunate that I came in touch…
I was fortunate that I came in touch with Sebastian Mann.
Sebastian is outstanding in what he does but more importantly I highly appreciated how he conducts himself. He makes time for you to really understand for who you are and what your professional ambitions are.
His transparancy and grounded approach was really helpful. I can only say and recommend that if you're looking for a new challenge do get in touch with Sebastian.
September 11, 2025
Unprompted review
Reply from Nigel Frank International
Hi Jasper,
Thank you for sharing your feedback. We’re delighted to hear Sebastian provided you with great support and tansparancy throughout the process. We’ll be sure to share your comments with him, and we’re glad you had such a positive experience.
The Customer Experience Team
Reply from Nigel Frank International
Hi Dmytro,
Thank you for your kind words about our team! We're happy to hear that you appreciated how quickly they worked.
The Customer Experience Team
The recruitment consultants are the…
The recruitment consultants are the best ones I will highly recommend for this
September 9, 2025
Reply from Nigel Frank International
Hi Jay,
Thank you for your kind words about our team! We're glad to hear you had a great experience and felt supported by our consultants.
The Customer Experience Team
Ellie was amazing and made the whole…
Ellie was amazing and made the whole process very easy
August 1, 2025
Reply from Nigel Frank International
Hello Sohail,
Thank you for your wonderful feedback. We’re so pleased to hear the process easy for you and that you had such a positive experience. We look forward to supporting you again in the future.
The Customer Experience Team
Emily and Joshua,
Emily and Joshua,
Looked after me, clear communication.
Would use again in future.
August 1, 2025
Reply from Nigel Frank International
Hello Mohammed,
Thank you for sharing your feedback. We’re delighted to hear Emily and Joshua provided great support and clear communication. We’ll make sure they see your comments, and we look forward to assisting you again in the future.
The Customer Experience Team
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