Nina Kane Jewellery Reviews 186

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the delivery service, noting that items arrive quickly and are beautifully packaged, often making them perfect gifts. Many people are delighted with their purchases, describing the jewelry as beautiful, well-crafted, and exactly as pictured, with some appreciating the perceived quality and value. However, some customers were not happy with the product quality, mentioning that items did not match website descriptions, had thin chains, or tarnished quickly despite being advertised as tarnish-free. A few other people also felt that some products were of poor quality, with issues like clasps breaking or items falling apart shortly after purchase. There were also instances where incorrect items were received, or orders were delayed.

What people talk about most

Product

People report ambiguous experiences with product quality. Many customers praise the beautiful, delicate, and... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the amazing quality, beautiful... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick delivery... See more

Order

Consumers find the ordering process to be ambiguous. While some reviewers praise easy ordering and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Having read mixed reviews I was slightly dubious but so far no issues. I did make contact having made an order minutes beforehand to add these to my order. This was not possible and I was told to orde... See more

Rated 5 out of 5 stars

I discovered this jewellery website through a TikToker, and I was immediately drawn in by the beautiful styles available. I don’t usually go for gold, but I fell in love with the pieces I saw. I ende... See more

Rated 5 out of 5 stars

Package arrived beautifully packed. A lot of effort has gone into the presentation, which is going to make an excellent present. The ring itself is exactly as described and pictured. I'm sure my daugh... See more

Rated 5 out of 5 stars

There was a slight delay in getting my order but the earrings were certainly worth waiting for ! They were a gift for my friend and she loved them! Beautifully crafted and presented the company kept... See more

Rated 5 out of 5 stars

Very happy with purchase. Earrings are well made and very unusual! Great care and attention to packaging. Items sent quickly! Look forward to purchasing more in future!

Rated 5 out of 5 stars

Absolutely stunning. The quality is amazing, the design is beautiful, and the prices are so affordable. I have bought from this company twice, and I haven't been disappointed. Would highly recommend!

Rated 5 out of 5 stars

I have been buying from Nina Kane for ages and have never been disappointed. The jewellery is always exactly as described and the quality is consistently lovely. I would definitely recommend this bran... See more

Rated 5 out of 5 stars

I bought some earrings that I saw on a friend and loved them. For some reason 1 tarnished! My friends are perfect and 1 of mine remains ok. I contacted the company and a replacement was sent out which... See more

Rated 5 out of 5 stars

Lovely jewellery which is tarnish free and waterproof. Always quick delivery and well packaged. Always unique items to choose from. Highly recommend

Rated 5 out of 5 stars

This was a truly beautiful bracelet - the delivery time was great and the packaging looked like a lot of care had been taken I’m very happy with my purchase and will be shopping with you again x

Rated 5 out of 5 stars

I bought two 'Ever After' bracelets, one for me and one for my best friend. They are just beautiful 😍 Well packaged and really pretty gift boxes. Arrived in good time. Highly recommend... See more

Rated 5 out of 5 stars

Was looking for a birthday present for my granddaughter this was perfect just her style looks beautiful on and off

Rated 5 out of 5 stars

I am delighted with the tennis bracelet I ordered as a gift for myself ..it is nicer than in pictures.. It has a lovely sparkle to it it's very pretty ..and even better it won't tarnish..will use Nina... See more

Rated 5 out of 5 stars

The jewellery is beautiful and great value for money. Delivery (Evri) was a little slow. Very happy with my purchase though

Rated 5 out of 5 stars

Most beautiful jewlery from Nina. Very best quality, best prices. Great customer service ❤️

Rated 5 out of 5 stars

My bracelet broke a few weeks after purchase. After my email explaining this, the response was immediate. Within 24 hours I was told a new would be sent. Fabulous customer service

Rated 1 out of 5 stars

Googled Capulet 2 in 1 heart in sword necklace after purchase and it's available on temu and Amazon! Item not as picture or promised quality - poor quality, thinner chains than photo, doesn't sit corr... See more

Rated 1 out of 5 stars

Majority of my order was very cheap/tacky material. I returned an item which annoying I had to pay to return as they do not offer free returns. On top of this, the item i decided to keep then starte... See more

Rated 3 out of 5 stars

Ordered a couple items, one was lovely and as expected the other was not like the photos the spacing was not like the photos on the website, as it was earrings they would only offer an exchange. Be ca... See more

Company replied

Rated 1 out of 5 stars

Bought a ring that tarnished within a couple of weeks - spoke to customer service and they arranged for another ring to be sent but the same has happened to the new one within a few days. Cheap jewell... See more

Company replied

Rated 1 out of 5 stars

Wedsite not clear on personalisation Entered mine and wifes name but Doesnt come with written inside like in advert So now wifes opened a pointless gift

Company replied

Rated 1 out of 5 stars

Avoid - The clasp on the bracelet that I received would not open. I asked to be refunded for the postage to send it back due to it being faulty but they were adamant it was at my cost! Apparently it h... See more

Company replied

Rated 1 out of 5 stars

I paid for a necklace with the option of having two names added onto a safety pin. The order process seemed simple. It was a bereavement purchase, so I made sure both names were correct. It took a... See more

Company replied

Rated 1 out of 5 stars

Very disappointed in the bracelet. Attached my charms. Wore it a few hours then when I went to remove it at the end of the evening the clasp broke.

Company replied

Rated 1 out of 5 stars

Bought a spinning flower anxiety ring. It lasted less than a week. It fell apart! Not very impressed

Rated 1 out of 5 stars

I ordered a dress that looked lovely online however when it arrived it was from shein. This was not stated anywhere on the website and I was extremely disappointed when the dress arrived. I will be re... See more


Company details

  1. Jeweler

Written by the company

Bespoke, Waterproof and Non Tarnish Jewellery for all occasions.


Contact info

4.0

Great

TrustScore 4 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 53% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Nice pendant

Fast delivery. Good communocation
Nice pendant.
Understood it was bigger but kept it as it is nice as is and the price is great.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Gold earrings …

I bought some earrings that I saw on a friend and loved them. For some reason 1 tarnished! My friends are perfect and 1 of mine remains ok. I contacted the company and a replacement was sent out which I’m thrilled about as I really like them. Extreme happy and will definitely buy from Nina Kane again

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect earrings

Absolutely love these earrings, exactly what I was looking for, very good price and superb quality, quick delivery and very nicely and carfully packaged on arrival 😀 thank you

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING!

Nina always goes above and beyond with not only giving us amazing and beautiful jewellery but beautiful customer service. highly recommend

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous necklace

Absolutely gorgeous necklace. Just like the picture online. Beautifully packaged. Arrived very quickly after purchase. I am going to get another one for my friend’s birthday. Thankyou.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Nina will go above and beyond for you

Didnt think nina could top her amazing jewellery from last time but she did and i am super super impressed with it all and the prices are just amazing. And nina herself is just amazing. She will go above and beyond to help you out. Have a problem she will fix it. I highly recommend her and her jewellery. 10/10 from me. Thank you so very much ❤️

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Lush

Ordered some fabulous pieces off the tik tok live. They're absolutely lush, came in really pretty packaging. Highly recommend ⭐ gemandtoby

March 5, 2025
Unprompted review
Rated 3 out of 5 stars

I would not describe this as a 'luxury'…

I would not describe this as a 'luxury' item. It is very light and flimsy. However, it is as shown in the picture and provides lots of storage for different jewellery items. It arrived quickly and was appropriately packaged. The storage makes the price acceptable, but the description is slightly mis-leading.

February 24, 2025
Unprompted review
Nina Kane Jewellery logo

Reply from Nina Kane Jewellery

Thank you for your feedback – we really appreciate your honesty. At Nina Kane Jewellery, we understand that the term “luxury” can mean different things to different people, and we’re sorry to hear that our jewellery case didn’t fully meet your expectations in that regard.

For us, luxury isn’t just about weight or material feel but also about thoughtful design, functionality, and the overall experience – including the practical storage solutions and attention to detail. However, we completely understand and respect your perspective, and we’ll definitely take your feedback on board as we continue to improve our products.

We’re glad to hear that the storage space and quick delivery met your needs, and we hope you’re enjoying organizing your jewellery collection.

Rated 1 out of 5 stars

Items are different to website

I purchased press-on nails for £10, but when they arrived, they looked completely different from what was advertised on the website. I also had to cover the return shipping costs, only to later find the exact same nails on AliExpress for just £1.25. Unfortunately, this experience was very disappointing, and I won’t be ordering again.

February 26, 2025
Unprompted review
Nina Kane Jewellery logo

Reply from Nina Kane Jewellery

Thank you for your feedback. We’re sorry to hear that you were disappointed with your purchase. However, we would like to clarify that the nails you received were exactly as pictured and described on our website. We take great care in ensuring our product images are accurate representations of what our customers receive.

Additionally, we want to be absolutely clear that we do not source our products from AliExpress or any similar platforms. We pride ourselves on offering high-quality, original designs crafted with care. Unfortunately, some online platforms copy designs, which can lead to misconceptions!

Regarding the return, we extended the courtesy of accepting your return despite our usual policy, which for health and safety reasons, does not allow returns on press-on nails. We felt this was a fair and reasonable gesture. The return shipping costs are the customer’s responsibility as outlined in our policy, and this is standard practice to maintain the high standards and competitive pricing we offer.

Rated 5 out of 5 stars

Fabulous quality jewellery

I’ve ordered from Nina multiple times either via her TikTok lives or on the website and I can’t fault the items at all. Amazing customer service and any items I order are always beautifully wrapped and are such great quality. I get compliments everytime I wear a piece of Nina Kane jewellery. Definitely have a fan here Nina! xx 🩷

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality & trustworthy brand

The quality of the jewellery from this brand is amazing. I’ve purchased so many unique pieces from Nina and I am always always receiving compliments on my jewellery from her. Will continue to purchase for sure.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

The centre piece

The moon lock I’ve recently purchased I knew was going to be a must in my day to day jewellery and is now a staple piece that I will work all my other jewellery around … stunning , amazing quality and so much character in such a small and unique piece 10 out of 10 I am buying to whole collection one piece at a time

February 14, 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful chunky earrings

Beautiful earrings first order with Nina
Arrived slightly later than I was expecting after contacting them received a quick reply to say that due to Valentines Day they had been inundated with orders
Very pleased with order

February 17, 2025
Unprompted review

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