Nirvana Europe Reviews 184

This was the first time I used the Nirvana service. Wow, it was great. Its sort of similar to bringing a partner with you who is going to help you with your gear and food and logistics. But Nirvana is far cheaper than that, and definitely not grumpy! You also don't feel like you're having to entertain and placate a child half the time!

Loved loved loved the team. Ivy, the bike mechanic was all over Mt bike issues and also helped me pump my tyres on the morning of the race. (She was also out on the run course late at night to cheer me home.)

Tom Lavender was faultless. Having him pick up my bike and gear and take all that plus me back to my hotel was worth its weight in gold.

I would definitely use again particularly in international events. Highly recommend.

Lies and misinformation when it comes to offering full travel packages for UTMB events. I was told on several occasions that full event packages are coming, but they never did !!

They offer accommodation only which you can book on any travel website so why would you need their services for that.

Only giving one star as I have to

Even though I suffered an injury over a month out from the event, Nirvana refused to refund any of my hotel and event registration. Out over $1800 dollars. I’ll never book their services again!

Used Nirvana for Ironman Copenhagen - my first Ironman and I could not recommend them enough! Chris and the team were great and answered every question possible and assisted wherever needed

I used the coach from Darlington and the pre/post race hospitality package for the 2023 Great North Run. For me, it ticked all the boxes and the hot shower at the end was particularly good. A nice relaxing package which made the day for me. The only blip on the day was getting stuck trying to leave South Shields due to the flash flooding, but that was outside anyone’s control. Thanks Nirvana.

Stayed at Nirvana for the Great North run and was disappointed from start to finish. No cooked breakfast available in the morning and whilst i didn't want it my husband who was spectating would have liked something cooked. The booking confirmation did not state it was only a continental breakfast.
The hospitality at the finish line was awful, after walking a mile to the leisure centre, passing loads of food places provided hot food and hot drinks, we were greeted by coffee and tea in flasks that was nearly cold and sandwiches that were nothing more than something out of a machine. I am Gluten Free and my son has a nut allergy and despite telling them twice regarding our allergies there was nothing separate provided which was so disappointing. The service, even with access to the leisure centre showers for me was not worth £19 each.

Set your mind at ease.
Preparing for an IronMan, specially for your first one - is stressfull to say the least.
Nirvana was a great way to rid myself off some of the "what if's". Having a dedicated support team and a mechanic at the hotel, having a shuttle to T1 on race-morning - having a nice placement for my bike in T1. All that combined with the general service attitude of the Nirvana staff really helped lower some of my pre-race nerves. Felt I was in really good hands.
Thanks guys!

I decided to take up the Nirvana Hotel and Athlete package as this was my first IM full distance event. I cannot praise the Nirvana team (Chris, Sergio & Rob) enough. They were professional, friendly and helpful. More specifically they took all of the stress out of things like checking my bike after I had rebuilt it, transfers to the race start. I actually think the 'service' which Nirvana provides is somewhat undersold on the IM website.

Had such a lovely experience whilst travelling with Nirvana Europe in Menen, Belgium. Special mention to Sean, Matt, Elliott, and Ray who went out of their way to help my friend and I with anything we needed. Their organisational skills, kindness and friendliness certainly didn’t go unnoticed and would highly recommend Nirvana for any athletes looking to travel to a sporting event:)
Sadhbh

I’ve used Nirvana a few times now and I’ve always received a top service. The guys make a nerve wracking time go really smoothly! I would definitely use them again

Chris and his team at Ironman Copenhagen couldn’t have been more friendly or helpful.

Booked in for a bike check ahead of Ironman Copenhagen. The guys were super supportive and helpful.
There was a slight mix up with day and time but the guys sorted it by squeezing us both in together and doing 2 at a time.
Couldn’t have been more friendly and helpful. Put our minds at rest ahead of the race. 👍🏻

Thank you to all of the Nirvana team at IM/70.3 Nice. my first IM event in 3 years after illness.
you made the weekend run so smoothly and nothing was too much trouble for any of your team, looking out for all those who had booked this event to even checking how they were doing on the course on the event day, and to cap it off at the end by packing my bike away ready for home. great service Nirvana, see you next year once i have picked my racing calendar for 2024.

We provided transport and logistics support for these guys for their Triathlon in Ibiza this March/April. Really good people to work with. They were extremely professional, and actually paid when they said they would (a rarity these days). Matt Smith (the project lead) was who we dealt with mostly, really good guy, very pragmatic and calm under pressure - complete opposite to some of the athletes!

I would like to deeply thank the entire Nirvana Europe team for the excellent service provided during the weekend in Vichy. In particular I would like to express my deepest gratitude for the 5 star service delivered by Ray and Matt. Indeed, all along the weekend, they have always been available to help me but they also anticipated my needs, from a logistics and technical standpoint with my bike. This was my first time with Ironman and it is always so comfortable to be able to rely on true professionals to help you in such a big event. And kudo's also to Lisa for the support delivered prior to the race with the hotel booking.

I will definitively recommend Nirvana to my peers and will also book again your services for my next ironman race.

These guys know their stuff! Chris & Sergio have made the past few days before my first ever IRONMAN in Copenhagen tomorrow so, so smooth. I feel so well prepared to race & will sleep well knowing my bike is in top condition ready to go. 5*****

I have just recently returned from Ironman 70.3 Tallinn and used Nirvana to take me to transition and back to rack my bike and hang my bags and also on race day. Diogo our Nirvana contact was amazing. Friendly, knowledgeable (he has raced Tallinn before) and easy to get along with. Each day went really smoothly making for a great experience. I would use Nirvana again.

Scam

The Tenby Ironman bookings weren’t arranged and we only learned it (by luck) a month before the race when everything was already full. We had paid for 3 nights and had email confirmations from Nirvana. The hotel had never heard about us and didn’t have a single booking from Nirvana. It’s a joke. Took days to get a refund and didn’t even apologise. Shocking how Ironman gives business to this useless scam.

I'm being kind giving one star.
Very disappointing experience using this company to book a 4 night stay in a 5 star Hotel spa package for two people in partner with Ironman wales. Booked on the 7th of November 2022 only to be notified on the 30th of July 2023 that they can not provide me with a room. Firstly an excuse with computer systems being changed, secondly blaming the hotel for the room allocations being removed. An alternative hotel has been offered at discount price which is not surprising