niSurv Reviews 

532
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and professional service, highlighting the thoroughness of the surveys and the detailed reports provided. The staff are frequently described as knowledgeable, helpful, and approachable, taking the time to clearly explain findings and recommendations. People also appreciate the efficiency and quick response times, with surveys scheduled and reports delivered promptly. The overall user experience is consistently smooth, characterized by clear communication throughout the process, making it straightforward and reassuring for buyers.

What people talk about most

Service

Consumers find service to be positive, highlighting it as helpful, quick, and professional from start to... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the entire process was... See more

Customer service

People report positive experiences with customer service, highlighting the team's responsiveness,... See more

Response time

Customers consistently note positive experiences with response times, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recomm... See more

Company replied

Rated 5 out of 5 stars

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equip... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Jeremy managed to fit the survey in earlier than expected. Very detailed report received later that day. Jeremy also took the time to personally phone and explain his findings. More... See more

Company replied

Rated 5 out of 5 stars

I found out about niSurv doing a Google search for a home survey. After reading about the company, it's numerous awards and reviews I decided to instruct. Jeremy offered me a cancellation immediately... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

niSurv Chartered Surveyors specialise in providing private home buyers with RICS HomeBuyer surveys. This allows you to find out what the true condition of your potential new home is before you commit to buying it. We can carry out surveys within a 25 mile radius of Lisburn, Belfast and Newcastle in Northern Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

532 reviews

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5.0

All reviews

(532)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time buyer: Great survey and excellent service!

As a first time buyer, the whole process was easy to follow and incredibly transparent from beginning to end, and I was even able to download a sample report that had an explanation of everything that would be covered. Even before I got the survey report Jeremy gave me a call to go over the important stuff and give more context to the report to come. When I got the report it was detailed with photos and clear next steps. Couldn't have wished for better service or a better survey!

February 6, 2026
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Reply from niSurv

Thanks for the review Jamie, I'm glad you had a positive experience. Kind regards, Jeremy.

Rated 5 out of 5 stars

10/10 Experience

10/10 Experience. Jeremey was great explaining to me what the survey was going to entail and when it was done he was brilliant highlighting the key things I needed.

January 29, 2026
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Reply from niSurv

It was my pleasure and thanks for the very kind review. Regards, Jeremy

Rated 5 out of 5 stars

10/10 service

10/10 service. Jeremy had our Level 2 / Homebuyers report turned around promptly and talked us through the report which was much appreciated. I wouldn't hesitate to recommend Jeremy / NI Surv to anyone.

January 20, 2026
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Reply from niSurv

Thanks Anna for your kind words, regards, Jeremy.

Rated 5 out of 5 stars

Jeremy is excellent

Jeremy is excellent, professional, helpful and quick to get the report done. He takes the time to phone after the report to make sure you understand everything in it. 10/10 experience many thanks

January 13, 2026
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Reply from niSurv

Thanks John. Kind regards, Jeremy

Rated 5 out of 5 stars

Great service

The turnaround on getting a survey done was fast and efficient, and the end report was very detailed. Jeremy did a great job communicating his findings for the property.

January 20, 2026
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Reply from niSurv

Thanks for your kind review James, regards Jeremy.

Rated 5 out of 5 stars

I found Jeremy online and he was…

I found Jeremy online and he was extremely helpful in providing me with a L2 survey on a house I have “sale agreed” on. Communication from Jeremy was great throughout and he called to discuss the survey results the day after it was undertaken.
The survey itself was very detailed and Jeremy’s advice was most helpful. I would definitely recommend his service.

January 17, 2026
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Reply from niSurv

Thank you Elaine, it was my pleasure. Kind regards, Jeremy.

Rated 5 out of 5 stars

We were very impressed with Jeremy and…

We were very impressed with Jeremy and the survey he carried out for us. From the outset he was professional, approachable and very easy to deal with. The inspection itself was thorough and clearly done with care, and the report was detailed, well structured and easy to understand.

Jeremy explained the findings clearly and fairly, highlighting what genuinely needed attention while also putting smaller issues into proper context. It gave us real confidence in the property and helped us make informed decisions without feeling alarmed or overwhelmed.

The turnaround time was excellent and the communication throughout was clear and reassuring. We would happily recommend Jeremy to anyone looking for a reliable and thorough surveyor who takes the time to explain things properly.

December 17, 2025
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Reply from niSurv

Thanks Daniel, I'm glad I was able to help. Regards, Jeremy.

Rated 5 out of 5 stars

Excellent service all around

Excellent service all around. Clear communication throughout the process. The report was sent through on the day of the survey and the phone call with Jeremy going over the key points was very helpful.

January 14, 2026
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Reply from niSurv

Thanks Tom, that’s kind of you to say, I’m glad you had a positive experience. Kind regards, Jeremy.

Rated 5 out of 5 stars

Survey Review

Survey was carried out quick and gave a detailed report of everything I needed to know about the property. Follow up call with surveyor (Nick McCarey) was very detailed and took his time explaining the issues to help give me a better picture of the report. Would certainly recommend.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

I can’t recommend NISurv enough

I can’t recommend NISurv enough.

Their website is easy to access and navigate, with helpful guidance and information to ensure you pick the right package, something that was essential to me as a first time buyer!

The level of communication from the team is next level, with their professionalism right there beside it.

Prior to receiving my report, I was able to speak to the surveyor and have a chat about what to expect.

Quality service from a quality guy! Thank you!!

December 15, 2025
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Reply from niSurv

Wow Shannon, what a review, thankyou. It was a pleasure working with you too. Kind regards, Jeremy.

Rated 5 out of 5 stars

Great service

Very efficient and clear advice given

December 11, 2025
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Reply from niSurv

Thanks for the kind review, it was a pleasure working with you. Kind regards, Jeremy

Rated 5 out of 5 stars

Excellent service…

Was pleased with the very thorough survey with a quick report. Jeremy very helpful and informative.

November 26, 2025
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Reply from niSurv

Thanks Teresa, it was my pleasure. Kind regards, Jeremy.

Rated 5 out of 5 stars

house survey

staff friendly and helpful.

task carried out in reasonable time.

info received clear and helpful.

November 14, 2025
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Reply from niSurv

Thanks for the kind review George, it was our pleasure. Kind regards, Jeremy

Rated 5 out of 5 stars

Professional and prompt

An excellent, professional service from start to finish. The online booking and communication system is slick and user-friendly, Jeremy was also available on the phone to answer any queries or give useful advice. We were recommended a different company by the estate agent, but they did not have great feedback on their services, so I chose inSurv instead and am pleased with my choice. Thanks

October 24, 2025
Unprompted review
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Reply from niSurv

Thanks for the kind review, it was a pleasure working with you, Kind regards, Jeremy.

Rated 5 out of 5 stars

Good turn around

Good turn around, talked through the report in easy to understand language.

August 28, 2025
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Reply from niSurv

Thanks Alan, I'm glad to be able to help. Kind Regards, Jeremy

Rated 5 out of 5 stars

Excellent service. Highly recommended.

I instructed NiSurv to carry out a Level 2 Home Survey and valuation. Immediately after I sent my initial inquiry, Jeremy spent time taking me through in detail what the survey would involve and what the report would contain.

Jeremy then gave me a date for the survey and he arrived on time on the day. Jeremy carried out the survey and was able to provide the report on the same day. The report is very well prepared and includes exactly the information and detail I was looking for.

It was excellent service by niSurv from start to finish and I would highly recommend niSurv.

If I need a survey and valuation carried out in the future, I will definitely instruct niSurv again.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome, Highly Recommended!

On the day Jeremy was professional, personable & extremely efficient.
In preparation for the Survey, Jeremy & his team were customer centric in establishing requirements, considering timeline constraints & hosting a quick & efficient booking & payment system, thank you!

June 13, 2025
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Reply from niSurv

Thank you, Sheryl, for your kind review. It was a pleasure working with you. Kind regards, Jeremy.

Rated 5 out of 5 stars

Couldn't ask for more

Jeremy was so easy to deal with, did a great job with our survey, happy to explain it thoroughly with us, and competitively priced. I'd happily use NISurv again.

June 27, 2025
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Reply from niSurv

Thanks David, it was a pleasure working with you too. Kind regards, Jeremy

Rated 5 out of 5 stars

Brilliant Service

Jeremy was great to work with. We booked Jeremy needing our survey completed as soon as possible, and from booking to completion to report being issued was less than two weeks, a brilliant service. Jeremy had our report within 24 hours of doing the survey and even offered a courtesy phone call to discuss his findings. I couldn’t recommend Jeremy highly enough.

July 18, 2025
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Reply from niSurv

Thanks for your kind review, I'm glad we were able to facilitate you and get your report done quickly. Kind regards, Jeremy.

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