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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear and responsive communication, noting that their queries were addressed promptly and thoroughly. Reviewers frequently mention the efficiency of the service, with quick turnaround times for reports and surveys. The customer service is often described as outstanding, with individuals feeling well-informed and supported throughout the process, particularly appreciating the detailed explanations and follow-up calls.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the professionalism, attentiveness, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting outstanding communication. Customers... See more

Customer communications

Clients share positive opinions on contact. Customers consistently praise the excellent communication,... See more

Response time

Customers consistently note positive experiences with response times. Reviewers highlight the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeremy delivered an excellent service. The process was both quick and efficient, and he explained the report in clear, detailed terms that were easy to understand, even without much knowledge of build... See more

Company replied

Rated 5 out of 5 stars

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equip... See more

Company replied

Rated 5 out of 5 stars

Jeremy was great to work with. We booked Jeremy needing our survey completed as soon as possible, and from booking to completion to report being issued was less than two weeks, a brilliant service. Je... See more

Company replied

Rated 5 out of 5 stars

I found out about niSurv doing a Google search for a home survey. After reading about the company, it's numerous awards and reviews I decided to instruct. Jeremy offered me a cancellation immediately... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

niSurv Chartered Surveyors specialise in providing private home buyers with RICS HomeBuyer surveys. This allows you to find out what the true condition of your potential new home is before you commit to buying it. We can carry out surveys within a 25 mile radius of Lisburn, Belfast and Newcastle in Northern Ireland.


Contact info

5.0

Excellent

TrustScore 5 out of 5

511 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Couldn’t have asked for better

Jeremy conducted our survey and was extremely thorough, and a very detailed report was provided. He rang to talk me through the report and explained all the key findings in good detail and made recommendations on what to do next. Overall, we were very happy and couldn’t have asked for better service.

April 30, 2026
Rated 5 out of 5 stars

Can't recommend niSurv enough

Can't recommend niSurv enough. They recently did a level 2 survey on a house I am buying. Jeremy was so friendly and easy to speak to. He completed the work and report promptly, and he explained it to me highlighting the main arears of concerns and who I should speak to get works done Thank you so much.

April 29, 2026
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Reply from niSurv

Thanks for the very kind review, I'm glad you had a positive experience. Kind regards, Jeremy.

Rated 5 out of 5 stars

Great experience

Great swiftness, communication and clarity, Thanks!

April 29, 2026
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Reply from niSurv

Thank you, I’m glad I was able to help. Kind regards Jeremy.

Rated 5 out of 5 stars

Jeremy delivered an excellent service

Jeremy delivered an excellent service. The process was both quick and efficient, and he explained the report in clear, detailed terms that were easy to understand, even without much knowledge of building surveys. I would highly recommend him.

April 28, 2026
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Reply from niSurv

Hi Bridgeen, thanks for the review, it was an absolute pleasure working with you too. Kind regards, Jeremy.

Rated 5 out of 5 stars

We had the best experience using niSurv.

Jeremy was very efficient, responded very quickly, and was very friendly! The report was very detailed, and he even called the client to explain its contents! He was very polite and friendly!
We are happy with this service!

April 23, 2026
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Reply from niSurv

You are very welcome, kind regards, Jeremy

Rated 5 out of 5 stars

Quick and Easy service

They were quickly able to supply us with a quote, the online portal made it easy to follow along. Quick organisation of the survey and have been available for any questions we have had.

April 22, 2026
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Reply from niSurv

Thanks Reece, I’m glad we wee able to help. Regards Jeremy

Rated 5 out of 5 stars

Great service

Great service, friendly guy, an in depth report and good price

April 15, 2026
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Reply from niSurv

Thanks for your review Daniel, it was my pleasure. Kind regards, Jeremy.

Rated 5 out of 5 stars

Jeremy provided an excellent detailed…

Jeremy provided an excellent detailed survey of a property for us. He was professional and also followed up with phone calls Highly recommend

April 16, 2026
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Reply from niSurv

Thanks Catherine, it was my pleasure. Regards, Jeremy.

Rated 5 out of 5 stars

Very Professional

The level of communication was outstanding. It was great to meet a professional that uses tech to make the experience of getting your home surveyed so much easier. The website was easy to use and the login to see progress and leave messages was very useful. thank you very much. Very professional, and attentive.

March 28, 2026
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Reply from niSurv

Thanks Brendan, that's kind of you to say. Kind regards, Jeremy

Rated 5 out of 5 stars

Highly recommend 👏

I can’t recommend Jeremy highly enough. He was the only surveyor who took the time to call and walk me through everything in detail, answering all of my questions and really putting me at ease as a first-time buyer. His survey was incredibly thorough (maybe not the estate agent’s favourite!) but it gave me complete confidence that I was making the right decision. I will be recommending him to anyone I know purchasing a home.
Thank you Jeremy ☺️

January 27, 2026
Rated 5 out of 5 stars

Great Service

Easy to book through the online portal. Jeremy was very helpful in discussing the report and it was made available in a timely fashion after the survey date.

March 26, 2026
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Reply from niSurv

Thankyou, it was my pleasure, regards, Jeremy

Rated 5 out of 5 stars

Excellent service

Excellent service, honest opinion when i taught i needed a level 3 survey and he even provided contact details for me to check with. His Level 2 survey was great and conducted with industry wide equipment's, report was easy to download and Jeremy phoned to discussed the points. He was happy to reply to further queries weeks after the survey.

February 24, 2026
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Reply from niSurv

Thanks for your kind review, it was my absolute pleasure. Kind regards, Jeremy.

Rated 5 out of 5 stars

Super service

Professional service with clearly explained outcomes and detailed report

March 4, 2026
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Reply from niSurv

Thanks for your kind review, regards Jeremy.

Rated 5 out of 5 stars

niSurv’s arrangement of Level Two RICS home survey.

niSurv was very efficient and timely in getting back to me following my request from its website for a Level Two RICS home survey on a property I am buying in NI. niSurv’s use of automated form filling over the internet saved time speaking to a clerk over the ‘phone. The property survey was arranged through the property’s selling estate agent without any input from me, though it has not yet taken place.

March 1, 2026
Rated 5 out of 5 stars

I recently instructed Jeremy of niSurv…

I recently instructed Jeremy of niSurv to carry out a RICS Level 2 Home Survey, and I was extremely impressed with the professionalism and clarity of the report.

The survey was thorough, detailed and, most importantly, honest. Jeremy clearly explained not only the visible condition of the property but also highlighted wider structural and redevelopment considerations that could significantly affect long-term value and decision-making.

The report was well structured, easy to follow, and supported by clear reasoning. It gave me the confidence to make an informed decision based on facts rather than assumptions.

I would not hesitate to recommend Jeremy and niSurv to anyone seeking a diligent and transparent survey service.

March 4, 2026
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Reply from niSurv

You are very welcome and thank you for the very kind review. Regards, Jeremy.

Rated 5 out of 5 stars

We chose nisurv on there reputation and…

We chose nisurv on there reputation and their price that we found very reasonable After speaking to Jeremy he scheduled a home survey level 2 within 7 days off the survey they sent a detailed report that was easy to understand
Nisurv is definitely a company I would recommend

March 4, 2026
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Reply from niSurv

Thanks Gary, I’m glad you had a positive experience. Regards Jeremy.

Rated 5 out of 5 stars

Excellent service and report.

I found out about niSurv doing a Google search for a home survey. After reading about the company, it's numerous awards and reviews I decided to instruct. Jeremy offered me a cancellation immediately which I took. The survey was done with a follow up call going through the details of the survey. We were so impressed with the details on the survey and well worth having it done. The communication via call, text and email was second to none. Now I understand why this company has such good reviews and reputation. Would I use NiSurv again, certainly 100%, would I recommend yes I would. I shall be using again when required. Excellent work and report, thank you Jeremy.

February 19, 2026
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Reply from niSurv

Wow, what a review Ian. It was my absolute pleasure, thank you, Regards Jeremy.

Rated 5 out of 5 stars

Excellent

Excellent, straightforward service. Easy to get a quote, easy to book, online payment. Survey was scheduled quickly and report provided the next day. It was detailed and carried out with care. Jeremy gave me a call, walked me through his findings and advised on next steps. He was clear and helpful throughout. A pleasure to deal with!

February 19, 2026
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Reply from niSurv

Thanks Kerry, that's very kind of you to say. Regards, Jeremy.

Rated 5 out of 5 stars

Very detailed and informative survey

Very detailed and informative survey. Jeremy walked us through the survey the following day and helped us understand all the key points to help us make our decision.

January 22, 2026
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Reply from niSurv

Thanks for the kind review, regards, Jeremy

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