i had high hopes for this product, but this toys completely let me down. Shipping took way longer than expected, and when it finally arrived, the packaging was flimsy. The quality is nowhere near what... See more
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See what reviewers are saying
Having purchased a Theo Klein level crossing toy from Amazon in October in readiness for Christmas we found the toy would not raise the barrier although the sound and lights worked. Amazon will only p... See more
Ordered a present from them for my little girl LAST Christmas and am still waiting they promised me it would be with me for Christmas then just ignored emails and are impossible to reach by phone. Awf... See more
Order did not come in the end and despite numerous emails and even a letter demanding a refund I still have not yet recieved any contact from supplier, let alone the item or refund! It's border... See more
Company details
Information provided by various external sources
WE NO LONGER USE TRUST PILOT FOR REVIEWS - WE USE ANOTHER SERVICE WITH OVER 175 HAPPY CUSTOMERS.
Contact info
United Kingdom
- www.nitroblaze.co.uk
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Excellent service and good prices
We recived the helicopter we'd ordered in very quick time and the price was very competitive
August 20, 2010
Unprompted review
Brilliant
Great service, great product, would love to have a contact number to speak direct, but wellnice people!! 5*
=]]
August 14, 2010
Unprompted review
Reply from Toys
Hi many thanks for your feedback we have now added a help line (not sales) we do not take phone orders as we like to keep all orders online for our customers security and our own by making sure the card being used is of the customer so paying online they have to go through paypal - google security measures ect
08432891019 (Please note this is not a sales line and is not always manned)
Open Monday -Friday 9am - 7pm Saturday 9am - 5pm Sunday 10am - 4pm
Please contact me with your receipt number / email and i will send you discount code for your feedbacks - Nitroblaze
fantastic
bought 4x4 truck which my 3yr old loves...speedy delivery...had a few problems when making truck up as instructions were not clear at times... contacted nitoblaze by e-mail and they were extremely helpful... would recomend this company for their speedy delivery and excellent communication throughout my purchace.....
August 13, 2010
Unprompted review
very happy
I purchased 3 items items on tuesday and they arrived wednesday and i received a txt with tracking and also an email so i new to stay in. I put the car together but found it hard so i emailed nitroblaze and they talked me through the set up, car now running.
My ovaral all thoughts are to service and delivery with no problems, i do not see how the comment below is nitroblaze problem if the van crashed and order canceld if youhave money back! any way i found them via a friend who has a car off them!
August 13, 2010
Unprompted review
Reply from Toys
Thank you for your review and i am glad you have the car running - and thank you for your comment regarding the courier - i have sent you your 5% discount code if you wish to order again or pass it on to a friend - Andy - Nitroblaze
Extremely disappointed!
Having found Nitriblaze through numerous searches I was amazed at their prices. They verged on the 'Too good to be true'! So having assured myself if their authenticity I placed an order for a petrol off roader. Having made a mistake during ordering I was very impressed when helped via email to correct the order.
Following a 3 week delay in receipt I chased the delivery status to be told the delivery van had crashed and the buggy would not be delivered. The order was cancelled and I was left with no time to replace the toy before my step sons birthday. I was then informed I would have to re-order. The price had been increased an no one answered my follow up queries. It smacked of NitroBlaze taking customers for a ride. I would not advise using the company to anyone.
Richard Broadbent.
August 12, 2010
Unprompted review
perfect service
communications where exellent well priced product with fast delivery would reccomend to anyone
August 1, 2010
Unprompted review
Fantastic customer service and text service
I have just received my order placed Thursday i was told it would be a day late due to me giving incorrect postcode so great communication from the rep, and i received tracking and a text message that my order has been sent. I am just about to order another ride on car for my son as he had a right paddy ! thanks to nitroblaze - Tim Ward Reff 001274
July 31, 2010
Unprompted review
My 4th fast delivery from them
This is the time i have placed an order and i have been happy with over all service, i did use Google but as Nitroblaze think about fraud highly my first order taken 5 days but now i use paypal and they have sent out for next day if i order before 12 mid day - will always buy from them and they have a txt service - good work nitroblaze - Sam
July 28, 2010
Unprompted review
Reply from Toys
Thank you and if you have any product request / idea please feel free and we will see if we can add to our product line
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