Niven & Joshua Reviews 

492
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered some Mr Natty Beard Elixir just before Christmas, and although the product was out of stock the communication from Niven and Joshua throughout the process was spot on. My order arrived a few... See more

Rated 5 out of 5 stars

I was very impressed with the service I received from Niven & Joshua. Only ordering items three days before christmas for a Christmas Gift I was dubious about receiving them on time however all the pr... See more

Rated 5 out of 5 stars

Received a somewhat less than veiled hint my son in law badly wanted this Christmas box of male goodies from Niven and Joshua for his pressie. So I ordered and the box arrived quickly, in pristine co... See more

Rated 5 out of 5 stars

This is a place where you can find good stuff that you cannot find elsewhere. Sure its dearer than supermarket shampoos but by golly is it good stuff and does my hair look good - yes!! There's always... See more

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4.9

Excellent

TrustScore 5 out of 5

492 reviews

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4.9

All reviews

(492)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Had to preorder this product but was kept informed of status , very quick delivery and was well worth the wait . Thank you

October 31, 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding.

Brilliant customer service, answered any queries I had regarding products and upon delivery found two free samples and a really smart thank you post card accompanying my order. Highly recommend.

October 30, 2014
Unprompted review
Rated 3 out of 5 stars

Long wait for item.

The item was out of stock when ordered but I hadn't anticipated the long wait although the money was taken out of my account immediately.

October 29, 2014
Unprompted review
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Reply from Niven & Joshua

Dear Mr Murdoch, thank you for your feedback - and sorry to hear you're unhappy with N&J. We have a pre-order option for items which we don't have in stock - mainly for convenience, so you can place an order and not (eventually) get what you want. We do list due back in stock dates where possible - but with some of our niche suppliers this isn't always possible... so if you do choose to order with us again, please email or call first if anything is on pre-order. We will always do our best to help - and can honestly say we are trying to make things easier. Thank you for your custom.

Rated 5 out of 5 stars

THE BEST SHOP !!!

A SELECTION OF PRODUCTS OF THE HIGHEST QUALITY, GREAT CUSTOMER SERVICE, VERY FAST SHIPPING, SEND YOU SAMPLES GIFT PACKAGING AND IS VERY GOOD

October 10, 2014
Unprompted review
Rated 5 out of 5 stars

perfect shopping experience

Slight delay in receiving order due to order placing but kept fully informed about order state and overall very pleased with company and product.

October 10, 2014
Unprompted review
Rated 5 out of 5 stars

Very professional

I've bought just a couple of small items but was informed on each stage of the order. Very reassuring when buing online. Quick shippment and very secure packaging as well. I'll be happy to come back for more. Thank you N&J.

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service!

There was a slight delay with one of the products I had ordered, N&J emailed me straight away, and when I explained that I needed the other items fairly quickly they were posted and arrived the next day, with the delayed item only taking a couple of extra days. Great customer service! Will definitely shop here again.

October 3, 2014
Unprompted review
Rated 5 out of 5 stars

Top quality products and service

Everything arrived well packaged and without any delay, really pleased with the quality of the facial products I bought and they sent lots of free samples to try out. Would definitely order again.

September 29, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent products backed by fantastic service

Have been a customer for about two years. The products they offer cover several categories in personal well being. The products I purchased all met my expectations. The service "Niven and Joshua" offer is second to none fast efficient and effective. Highly recommended.

September 25, 2014
Unprompted review
Rated 5 out of 5 stars

Correct Service

Correct service. Some samples inside. Niven&Joshua are the only ones serving properly the brand I were looking for.

September 10, 2014
Unprompted review
Rated 5 out of 5 stars

PERFECT

Great packaging, fast delivery, clean/good looking site, great range.

September 10, 2014
Unprompted review

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