No1ejuice Reviews 330

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Top class. Decent variety of liquids and hardware. Orders have always arrived the next working day, even at times when I've placed after 1pm. Never had issues with incorrect items being sent. Expect n... See more

Rated 5 out of 5 stars

I've been ordering from this website for over 6 months. Till now, I was just being lazy on leaving a rating. Great website, great price, actually I had to contact them because I was worried if th... See more

Rated 5 out of 5 stars

No1 Ejuice is my most used company for all things e-juice/vaping related. The website is easy to navigate and has a great selection of juices. They stock a modest variety of mods, tanks and... See more

Company replied

Rated 2 out of 5 stars

Used for the past year but noticed a decline in service lately. Typically order their gambler pack, but this time around they sent four of more or less the same flavour, and threw in an additional nic... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(330)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordered from them many times

Ordered from them many times and have be for years.

Prices/Deals are perfect, Paying for 3 Juices for just £20 is crazy, whereas going into your local corner shop or even specialised Vape shop you're spending £12-£15 for a single bottle (Nicotine shots are usually included)

Insane variety, though I'm a simple guy, if I like a specific juice I keep ordering it and have yet to change from my Black Grape Ice, Yankee.

My two faults, which happens quite rarely is that sometimes they don't always process your order and have to contact them (Only happened on two occasions). I'd also avoid paying extra for delivery as I've done this a few times to see if it makes any difference and it doesn't. Stick to the free delivery usually comes to you on the 3rd working day.

My second fault is that sometimes I've received damaged juices: Cracked, leaked, some without a drippers and some juices half empty with no leakage shown in the parcel/packaging.

Overall I highly recommend No1Ejuice and will and have been continuing business with them.

March 11, 2021
Unprompted review
Rated 1 out of 5 stars

poor customer service

Tried to place an order.
Spoke to customer service team explaining I couldn't navigate the website and required some assistance to complete the order.
No assistance offered whatsoever.
Pointless having a CS team if they are not helping customers complete orders.

January 13, 2021
Unprompted review
No1ejuice logo

Reply from No1ejuice

Hi Declan, Please note your order transaction was fine and received, You must complete an age verification process which we mentioned & sent to your email. Failure to do this your order would be cancelled.

Rated 1 out of 5 stars

They are not worth it, even if they sell cheaper!

Initially I was told that the tank that I bought was not available in the colour that I chose, and I thought, "you know what, it is okay, I will take another colour". I looked online at the other colours, made a choice, and when I opened the package the design of the tank was completely different and the colour was different too. They forwarded the wrong item, evidently on purpose, and failed several times to communicate with me on the wrong item that they send to me and to resolve it by sending the correct item of at least of a colour that is professional enough to take outside of the house. I am afraid that the "sale" comes with a compromise, you do not know what you will get, and all communication is not followed up. Shame that they are unreliable as a business. Avoid to be safe, there are many others who are better professionals.

December 9, 2020
Rated 4 out of 5 stars

Wrong ohm description of coils

Even tho I love this company this time it won't be a 5 star review since 1 of the parts I ordered was a "coil master fused Clapton brebuilt coils which should be at 0.45 ohms but turn out its a 0.7 meaning it runs at 0.45 ohms when using dual. If that is how it's supposed to be, please review or description and make sure the buyer is informed what he's actually buying and not fake description

November 10, 2020
Rated 2 out of 5 stars

Wrong Juices sent

You sent me the wrong juices, they taste good but still not what I wanted. I tried to login to my account but whenever I tried it just went on a loop and would redirect me back to the login screen. Otherwise, shipping and handling was fine.

November 4, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look