Nöa and Nani Reviews 

6,845
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 258 reviews, reviewers had a great experience with this company. Customers consistently praise the prompt delivery, friendly drivers, and solid quality of the furniture, noting that items arrive quickly and are simple to assemble. Many people also genuinely appreciate the stylish designs, comfortable mattresses, and overall great value for money across various household furniture purchases. However, some customers also noted occasional issues with missing assembly parts, damaged items, or unhelpful customer service when trying to resolve problems. A few reviewers experienced unexpected delivery delays, missing components, and persistent difficulties getting a prompt response, resolution, or fair compensation for incomplete orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are stylish,... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, solid, and offer... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and often... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with deeply divided opinions reported across... See more

Order

Consumers find order experiences to be mixed, as opinions and satisfaction levels vary significantly among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a bed in the past, and nore recently some drawers for storage under. Very reasonably priced, clear instructions for assembly (very ikea-like!) and parts usually come with some extra for... See more

Rated 5 out of 5 stars

We bought a lovely (great price), fantastic quality ottoman bed for my son's room. Unfortunately, a piece was missing - I contacted the office and they sent a new piece out promptly. Brilliant custo... See more

Rated 5 out of 5 stars

Really happy with Noa and Nani! Ordering was simple, delivery was quick, and the furniture is exactly as described – stylish, sturdy and great value for money. Customer service was also very responsiv... See more

Rated 5 out of 5 stars

The bed I ordered was brilliantly packed. The delivery driver was friendly and efficient. The quality of the bed is incredible, and I found the instructions really easy to follow. I managed to piece i... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Online Marketplace

Written by the company

Dedicated to providing families with thoughtful, functional and gorgeous furniture, Noa & Nani has everything you need to make your house a home. From imaginative children’s beds to chic living room pieces, our website features an abundance of beautiful designs to suit all your family’s needs.


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(6,845)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with our purchase

We ordered the Gustav Folding Dining Table with Drawer in Classic White. We’re really happy with our purchase. It was easy to put together and feels very sturdy. We have a small one bedroom flat, so the fact that it folds was a key selling point. Delivery was quick too.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Would use again!

Bought a wooden daybed, was the cheapest I could see (had hunted around a lot) and it arrived quickly. Was really easy to put together, full instructions provided and boxes all numbered clearly. Really impressed with the service! Thank you very much, would buy again!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase. My son loves playing around it and pulling himself up on it, he’s 11 months old. The corners are rounded for safety which is great but the middle shelf is not and he bumped himself there already. That’s the only thing that could be improved.

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Damaged goods and No Customer Service!

I placed an order from this company and it arrived damaged with scratches, gouges, flaking paint and chips/chunks taken out of a lot of the pieces of the bed frame (not what you expect for a brand new product). I have spent a month trying to get any compensation or support from the company and have been met with silence. I would honestly advise people to steer clear as any issues you may have won’t be resolved the customer service is non existent. Please don’t make the same mistake I did.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great services

Great services, the bed frame was delivered quickly. It was quick and easy to assemble. It’s strong enough to even hold an adults weight surprisingly. Instructions for assembling were clear and easy so saved us time and hassle.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I found Noa & Nani by chance

I found Noa & Nani by chance when looking for smaller size bunk beds. They have a fantastic range of products to choose from with really good prices. The ordering process was easy and different options were available for delivery. The bunk beds arrived on the day stated and were packaged well, very easy to follow instructions on how to put the beds together. Great products and recommended, I will definitely use this company again.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor company

Very poor company. Customer service is terrible. Their products are even worse and horrendous quality. Buy elsewhere to avoid disappointment!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Storage Bench

We purchased a storage bench through Noa and Nani. The item was good value and delivery was prompt, with good communication throughout.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality time after time

We have bought both a noa and nani bunk bed and more recently a TV side table. The quality is amazing. The wood is heavy and solid. I feel secure in the knowledge that the products will last and also withstand 3 young children! Lovely design, with secure attachments. I was able to put all together on my own.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality and finish

Good range of products, very pleased with quality of the item I purchased. Prompt delivery and good communication from customer service with a query. Recommend!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful company.

Wonderful company.. very responsive. Accidentally send out our bedside tables without the spare ‘white’ knobs, but they promptly sent these out within days of me raising it and was received within less than a week. Very impressed thank you

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

This is our third time buying furniture…

This is our third time buying furniture from Noa and Nani. Our order of a new bed frame arrived really quickly and was pretty easy to put together. The instructions were clear and all of the holes lined up perfectly. I always feel like the quality of the furniture is really good for the price you pay. We have had the tv unit, shoe rack and side tables for 5 years already (our previous purchases) and they are still great!

April 7, 2026
Unprompted review
Rated 2 out of 5 stars

Poorly made, bad customer service

We bought a set of drawers about 18 months ago. They looked reasonably nice and were fine for the first year, but then all of the the joints started breaking. Given the cost, we expected they might either replace the unit or otherwise provide some sort of refund. After many emails back and forth over the past 4 months, each time asking for more details, new photos and suggesting they would escalate the request, we have finally given up and ordered a replacement from IKEA.

Overall, poor customer service that has wasted a lot of our time, a waste of money, and a not very well made product. Would not recommend.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and lovely table

I ordered a table through Noa and Nani as a similar one at Ikea was out of stock. The quality is great and it was very easy to put together. Delivery was quick and I would happily order from them again!

March 20, 2026
Unprompted review

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