The shampoo brush didn’t necessarily meet my expectations, but I do love that I can really get deep into my scalp with it. I absolutely love the lilac comb and Gentle Detangler. It never hurts to comb... See more
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The detangling brush is amazing, the comb is faultless and the scalp brush is not how i expected, it may be down to user error but i find that it actually knots my hair through use and clumps it up, w... See more
Company replied
I bought the Curl Essentials set to assist with my washing routine. Not only has it helped me majorly during the detangling process but it is now being utilised by the rest of my family. Amazing set f... See more
Order pink set, paid £30. Looks great on Instagram! Cheap looking products, colour of set didn’t match, cheap pouch, I couldn’t gift it or keep it. Long process to return and at your own c... See more
Company replied
Company details
Written by the company
No Knot Co manufacture hair tools and accessories for Wavy, Kinky and Curly girls and guys
Contact info
Lytchett House, 13 Freeland Park, Wareham Road,, BH16 6FA, London, United Kingdom
- 02034885792
- Enquiries@noknot.co
- www.noknot.co
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Very happy with the products I…
Very happy with the products I received, they are really good quality and work as expected. Also very fast shipping - I received my package the next day! Best brushes for curly hair.
Excellent Product !
Ive been in the CHM journey for almost 6 months now.
The lilac detangler is a god sent product. It’s completely transformed my curls giving it a healthy bounce bringing my limo hair back to life.
Thank you so much !
Amazing service
My order came really quick without any complications and my curls look better than ever
Placed an order for two brushes and a…
Placed an order for two brushes and a set of hair bands. One brush and the hair bands came as orders but the other brush came in the wrong colour. Sent an email hoping to exchange the brush for the right one but no reply. Nevertheless, the brushes work well and I would repurchase again.

Reply from No Knot Co
The lilac collection is amazing!
Using the the lilac dreams set is definitely the experience. I love the shampoo brush! I love how stimulates my scalp. The Detangler has been an excellent addition to my wash days. I love it!
Skeptical at first...
I was doubtful when I held the brush in my hand since it felt so stiff but I was wrong about the brush. It worked so well as I brushed on my leave in conditioner, and layered the rest of my hair products for my hair routine. Plus the ease of cleaning this brush makes it a new favorite of mine.
Best scalp brush/shampoo brush I have used!
Best scalp brush/shampoo brush I have ever used! It won’t go mouldy like others that have a plastic case and due to the lengths of the bristles it doesn’t drag all of my hair around it does just focus on the scalp. I have bought another 2 for my sisters. Definitely recommend!

Reply from No Knot Co
Great customer service
Great customer service, kept fully up to date with delivery times via email.
The best brush I have ever used
The best brush I have ever used. This is a must have if you have curly hair.
Absolutely the best brushes I’ve ever used!
Absolutely the best brushes I’ve ever bought! I’ve spent an absolute fortune on brushes in the past, never again!
These brushes are fabulous value for money, but after just two uses I’m hooked, they went through my frazzled, bleached, frizzy hair SO easy!
Very little shedding too!
I’m so impressed, I’ve recommended them to friends and family. Great customer service!!
There had been a problem with the…
There had been a problem with the collection of the order from the carrier - Noknot communicated to us there was an issue which was out of their control, but still were brilliant in addressing the situation and getting it resolved
Best Customer Service
I ordered my curl essentials kit on November 29th of 2020. After a month of not receiving my package, I was skeptical about NoKnotCo and their validity. But, I gave the benefit of the doubt as we are in Covid times and I live abroad in the U.S. But I still didn’t receive it. So I reached out to NoKnotCo. And as soon as I reached out to Kaye, the customer service rep at NoKnotCo, my order was re-shipped! She was so thoughtful, empathetic, and helpful. I couldn’t ask for better.
As for the product, it is amazing! Truly made a difference for my 2c hair texture! Definitely worth the bucks!

Reply from No Knot Co

Reply from No Knot Co
Amazing product!
Amazing product!! glides through my hair wet and dry so easily, this has cut my usual detangling time of around 5-10 minutes to about 1 minute. I have 2b/c curly hair that I only brush on washday and it doesn’t get stuck because of the bend in the bristles. Honestly amazing, well worth the purchase would highly recommend!
Really good product
Really good product !
Definitely gets the knots out and helps with curly hair that's thick.
My package never came
My package never came. I bought a product online and never give me a tracking number and is Been like 2 months. And u give giving me the notificacion too review and no product. I want my package . 👎🏻
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