No Knot Co Reviews 

98
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The shampoo brush didn’t necessarily meet my expectations, but I do love that I can really get deep into my scalp with it. I absolutely love the lilac comb and Gentle Detangler. It never hurts to comb... See more

Rated 4 out of 5 stars

The detangling brush is amazing, the comb is faultless and the scalp brush is not how i expected, it may be down to user error but i find that it actually knots my hair through use and clumps it up, w... See more

Company replied

Rated 5 out of 5 stars

I bought the Curl Essentials set to assist with my washing routine. Not only has it helped me majorly during the detangling process but it is now being utilised by the rest of my family. Amazing set f... See more

Rated 1 out of 5 stars

Order pink set, paid £30. Looks great on Instagram! Cheap looking products, colour of set didn’t match, cheap pouch, I couldn’t gift it or keep it. Long process to return and at your own c... See more

Company replied

Company details

  1. Hair Product Store
  2. Headwear Store

Written by the company

No Knot Co manufacture hair tools and accessories for Wavy, Kinky and Curly girls and guys


Contact info

4.0

Great

TrustScore 4 out of 5

98 reviews

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4.0

All reviews

(98)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Product !

Ive been in the CHM journey for almost 6 months now.
The lilac detangler is a god sent product. It’s completely transformed my curls giving it a healthy bounce bringing my limo hair back to life.

Thank you so much !

March 5, 2021
Rated 3 out of 5 stars

Placed an order for two brushes and a…

Placed an order for two brushes and a set of hair bands. One brush and the hair bands came as orders but the other brush came in the wrong colour. Sent an email hoping to exchange the brush for the right one but no reply. Nevertheless, the brushes work well and I would repurchase again.

February 22, 2021
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Reply from No Knot Co

Hi Laura, I'm really sorry to hear this. What email did you send this to as no email was received on our end. Please email me directly at enquiries@noknot.co if there are any issues. Jess x

Rated 5 out of 5 stars

Skeptical at first...

I was doubtful when I held the brush in my hand since it felt so stiff but I was wrong about the brush. It worked so well as I brushed on my leave in conditioner, and layered the rest of my hair products for my hair routine. Plus the ease of cleaning this brush makes it a new favorite of mine.

February 20, 2021
Rated 5 out of 5 stars

Best scalp brush/shampoo brush I have used!

Best scalp brush/shampoo brush I have ever used! It won’t go mouldy like others that have a plastic case and due to the lengths of the bristles it doesn’t drag all of my hair around it does just focus on the scalp. I have bought another 2 for my sisters. Definitely recommend!

February 9, 2021
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Reply from No Knot Co

Thank you so much for your review!!! We're so glad you're loving it as much as we are!! :)

Rated 5 out of 5 stars

Absolutely the best brushes I’ve ever used!

Absolutely the best brushes I’ve ever bought! I’ve spent an absolute fortune on brushes in the past, never again!
These brushes are fabulous value for money, but after just two uses I’m hooked, they went through my frazzled, bleached, frizzy hair SO easy!
Very little shedding too!
I’m so impressed, I’ve recommended them to friends and family. Great customer service!!

January 15, 2021
Rated 5 out of 5 stars

There had been a problem with the…

There had been a problem with the collection of the order from the carrier - Noknot communicated to us there was an issue which was out of their control, but still were brilliant in addressing the situation and getting it resolved

January 14, 2021
Rated 4 out of 5 stars

Best Customer Service

I ordered my curl essentials kit on November 29th of 2020. After a month of not receiving my package, I was skeptical about NoKnotCo and their validity. But, I gave the benefit of the doubt as we are in Covid times and I live abroad in the U.S. But I still didn’t receive it. So I reached out to NoKnotCo. And as soon as I reached out to Kaye, the customer service rep at NoKnotCo, my order was re-shipped! She was so thoughtful, empathetic, and helpful. I couldn’t ask for better.

As for the product, it is amazing! Truly made a difference for my 2c hair texture! Definitely worth the bucks!

January 13, 2021
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Reply from No Knot Co

Hi Priyanka, thanks so much for your lovely review. Yes, unfortunately Covid has massively delayed some of our parcels - which is such a shame as we are a small business this impacts us hugely. But thank you for being so understanding and getting in contact with us. There is no issue we're not willing to solve! - So glad you are loving your product. Do let me know if you ever need anymore help with anything - Kaye x

Rated 1 out of 5 stars

So far...awful

It’s been 3 weeks and I still haven’t received my order!

January 12, 2021
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Reply from No Knot Co

Hi Bengisu,

So sorry about the delay in your order. It was dispatched from us shortly after the order was made, however Royal Mail are suffering a lot of delays due to Covid-19! The tracking number says your order has reached the sorting office in your country, so hopefully you will receive your item soon! Please email us orders@noknot.co to discuss further.



UPDATE 09/02/21 - We have emailed you and tried to reach out to you to discuss this order and haven't been successful. Please do get in touch if there are any issues :)

Rated 5 out of 5 stars

Amazing product!

Amazing product!! glides through my hair wet and dry so easily, this has cut my usual detangling time of around 5-10 minutes to about 1 minute. I have 2b/c curly hair that I only brush on washday and it doesn’t get stuck because of the bend in the bristles. Honestly amazing, well worth the purchase would highly recommend!

January 10, 2021
Rated 1 out of 5 stars

My package never came

My package never came. I bought a product online and never give me a tracking number and is Been like 2 months. And u give giving me the notificacion too review and no product. I want my package . 👎🏻

December 28, 2020

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