No Knot Co Reviews 

98
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The shampoo brush didn’t necessarily meet my expectations, but I do love that I can really get deep into my scalp with it. I absolutely love the lilac comb and Gentle Detangler. It never hurts to comb... See more

Rated 4 out of 5 stars

The detangling brush is amazing, the comb is faultless and the scalp brush is not how i expected, it may be down to user error but i find that it actually knots my hair through use and clumps it up, w... See more

Company replied

Rated 5 out of 5 stars

I bought the Curl Essentials set to assist with my washing routine. Not only has it helped me majorly during the detangling process but it is now being utilised by the rest of my family. Amazing set f... See more

Rated 1 out of 5 stars

Order pink set, paid £30. Looks great on Instagram! Cheap looking products, colour of set didn’t match, cheap pouch, I couldn’t gift it or keep it. Long process to return and at your own c... See more

Company replied

Company details

  1. Hair Product Store
  2. Headwear Store

Written by the company

No Knot Co manufacture hair tools and accessories for Wavy, Kinky and Curly girls and guys


Contact info

4.0

Great

TrustScore 4 out of 5

98 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.0

All reviews

(98)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wrote twice and never got a response…

I wrote twice and never got a response or solution. I didn’t get my products and I haven’t gotten any refund.

January 12, 2022
No Knot Co logo

Reply from No Knot Co

Hi Kunde,

We have not received any emails from you or any orders under that name. Please do email us if there’s an issue. We are here 24/7 and happy to help :)

Rated 4 out of 5 stars

The detangling brush is amazing

The detangling brush is amazing, the comb is faultless and the scalp brush is not how i expected, it may be down to user error but i find that it actually knots my hair through use and clumps it up, which i then have to try and detangle. Great products, would definitely recommend the brush and comb!

January 11, 2022
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Reply from No Knot Co

Hi,

Thanks so much for your review!! The shampoo brush we recommend to use whilst shampooing on the scalp only! It can also be used for pre-poo oil treatments. Or general scalp massaging. Thank you :)

Rated 5 out of 5 stars

I bought the pink collection

I bought the pink collection
I love them my curls are more define
I recommended for several friends

January 3, 2022
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Reply from No Knot Co

Thank you so much! We’re glad you’re loving our tools x

Rated 5 out of 5 stars

So cool and gentle on hair

So cool and gentle on hair. I really enjoy using it as a wet brush in the shower. Also very easy to get hair off of it, which is a plus.

December 3, 2021
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Reply from No Knot Co

Amazing! Thank you so much for your review :)

Rated 1 out of 5 stars

Cheap looking products

Order pink set, paid £30. Looks great on Instagram! Cheap looking products, colour of set didn’t match, cheap pouch, I couldn’t gift it or keep it. Long process to return and at your own cost. Unsubscribed and unfollowed!

After the bad experience I wouldn’t come back, I lost time and money customers don’t forget.

November 26, 2021
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Reply from No Knot Co

So sorry to hear that! Our pink set isn’t the same colour of pink - however we do provide many images and note this on the product page! Really hope to have your custom again. We did offer to send the lilac set which all matches. However understand you did not want this! Hopefully we will see you again :)

Rated 5 out of 5 stars

Nice brush does a good job of…

Nice brush does a good job of detangling my hair but if it’s very windy and I have bad rats I have to gently wile my hair is wet pull those apart with my fingers for the big bad rats, I also have chin length hair and am newer to keeping longer hair

November 6, 2021
Rated 5 out of 5 stars

The hair brush is great for my long hair

The hair brush is great for my long, thick hair. My hair is pretty much straight with a bit of a wave but gets so knotty especially near the roots. I can use this easily in the shower once conditioner is on or as I blow dry or when dry. It’s perfect for any time and eases out knots smoothly. Plus how the brush contours to your head is lovey- like a head massage. 10/10 recommend. I bought it as I tried my friends who recommended and nearly didn’t get one due to the price but 100% worth it!

October 3, 2021
Rated 4 out of 5 stars

Detangle curls

Great brushes to help detangle my curls when wet, I got 2 black ones (gentle and flexi detangler) Great when I was taking out my braids and wanted to wash and condition my hair.

August 11, 2021
Rated 4 out of 5 stars

They’re great!!

The shampoo brush didn’t necessarily meet my expectations, but I do love that I can really get deep into my scalp with it. I absolutely love the lilac comb and Gentle Detangler. It never hurts to comb through my short wavy hair with the detangler.

June 15, 2021
Rated 5 out of 5 stars

An amazing brand through and through

An amazing brand through and through. The gentle detangler is actually life changing for me it has made my wash days so much quicker and easier. My product arrived well packaged and quickly. Thank you so much :)

May 27, 2021
Rated 4 out of 5 stars

Very pleased with the products, packaging could be better

Very pleased with the products and delivery time / service.
I would say that the packaging is very basic, nothing environmentally friendly about the packaging and these days it's so easy to swap plastic for paper. That's the only reason for 4/5 stars. Product quantity is exactly as seen in pics and my curls are definitely more defined. Very pleased

April 18, 2021
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Reply from No Knot Co

Hi Georgina, thank you so much for your lovely review!! You will be happy to know we are in the process of developing our packaging and it will be with us from the end of summer 2020. 100% recyclable card, and all our detangling brushes are currently recyclable too (and BPA free!) We hope to have you shop with us again :)

Rated 5 out of 5 stars

It take a little longer than I expected…

It take a little longer than I expected but everything was good

April 14, 2021
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Reply from No Knot Co

Hi, Thank you so much for your feedback!! We actually moved into a fulfilment centre this month so let everyone know in our email and website that orders would be dispatched 5 working days later! Thank you of being patient with us as we grow!! We hope to have you back soon x

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