Once it was fully activated it was seamless. Room for improvement: the SIM instructions re: settings and in particular Access Point Names and Data Roaming settings, need to be more explicitly spell... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to activate and use. Mainly great signal in Türkiye, Slovenia, Spain and Greece where I travelled. Only blip was when I thought I was topping up, but it was treated as a new purchase and it too... See more
Data was always available, but the amount of data used and remaining did not always reflect the true situation. Whilst his was an imperfection, and did detract from the service as a whole, it did not... See more
Not the first time I have used Nomad while travelling. Very reliable service in my travels to Taiwan and the Philippines. Easy pre travel setup of the eSim and then just turning it on upon arrival at... See more
Company details
Written by the company
Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.
Contact info
2880 Lakeside Drive, Suite 331, 95054, Santa Clara, United States
- hello@getnomad.app
- www.nomadesim.com
4.3
Excellent
37K reviews
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Easy to work with in every country…
Easy to work with in every country (after the first time)
June 23, 2026
Activation Was Easy
I used the 1GB free intro offer for Australia, and it was easy to activate and worked really well! I recommend Nomad eSIM for ease of operation, but I will compare their charges with other companies before I commit to using Nomad again. I've only just updated my phone to be able to use an eSIM.
June 21, 2026
During my travel in China I had nearly…
During my travel in China I had nearly overall a good internet connection
June 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Wasted hours trying to fix your shit…
Wasted hours trying to fix your shit service in Dominican Republic.
June 16, 2026
Reply from Nomad eSIM
Hi Tom! We're sorry to hear about your experience in the Dominican Republic. We understand how frustrating it is when connectivity issues disrupt your travel plans. We've reached out to you directly to gather more details and look into this further. We appreciate the opportunity to assist and work toward a resolution.
I find the data runs out very quickly.
June 17, 2026
Reply from Nomad eSIM
Hi Linda! We're sorry to hear that your data was depleted faster than expected. Data usage can vary depending on device settings, background activity, and the apps being used. We've reached out to you directly to review your usage details and assist further.
Great service.
June 22, 2026
no matter what i do, i still get charged by ATT
But the Nomad esim worked fantastically in both Spain and Italy. But US buyer beware -- No matter how carefully I follow the instructions, I still get charged by ATT for .01 gig usage as it seem to ping a tower despite: all data routed through nomad, ATT roaming off, my number removed from imessage, wifi called off on ATT. I am so frustrated.
June 15, 2026
Stable connection and is very pricey
The connection was quite stable, but in some locations we could not connect to net.
May 20, 2026
It was working very well any place.
June 17, 2026
Very poor support with AI replacement
Very poor support with AI replacement, I couldn't connect in the end. I used up the first pallet very quickly.
June 17, 2026
Reply from Nomad eSIM
Hi there! We're sorry to hear about your experience. We understand how frustrating it can be when you're unable to get connected, and the support provided did not meet your expectations. We've reached out to you directly to gather more details and investigate both the connectivity issue and your data usage so we can assist further.
occationally offline
With my Samsung S25 Ultra, the eSIM would sometimes disconnect from the mobile network and required some tweaking of phone settings to somehow get it online again. Even resetting the phone doesn't work. This made me worry about when it will be disconnected again.
June 14, 2026
Reply from Nomad eSIM
Hi Kevin! We're sorry to hear about the connectivity issues you experienced. We understand how concerning it can be when the connection is unstable and requires repeated troubleshooting. We've reached out to you directly to gather more details about your setup and investigate this further so we can assist you.
Effortless procedure
I had no problem using the eSIM on my own. Normally hubby sorts all the nitty gritty SIM cards etc when we travel .. this time I traveled on my own to Japan. It was easy peasy. I strongly vouch for this eSIM
May 17, 2026
Reply from Nomad eSIM
Hi there! We're sorry to hear about your experience. Intermittent connectivity can be frustrating, especially when you rely on a stable connection while traveling. We've reached out to you directly to gather more details and investigate the issue further.
I bought a 7 days unlimited data…
I bought a 7 days unlimited data package, but no signal for the last two days
June 22, 2026
Reply from Nomad eSIM
Hi Crystal! We're sorry to hear that you've been unable to get a signal for the past two days. We understand how disruptive this can be, especially when you're relying on your data plan while traveling. We've reached out to you directly to gather more details and assist with troubleshooting so we can investigate this further.
I was traveling in Ireland and England…
I was traveling in Ireland and England and was told about Nomad roaming GB. I took their advice and bought the GB needed and it was easy to change sim and lasted me all through my trip. Yes I will use again and tell others. I never had an issue with connection.
May 21, 2026
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