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Nomad eSIM Reviews 37,418

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 17,857 reviews, reviewers overwhelmingly had a great experience with this company, finding the eSIM setup process to be straightforward and quick. Customers consistently report reliable service and strong signal coverage in various international locations, making their travels smoother and less stressful. Many appreciate the competitive pricing and significant savings compared to traditional roaming charges, often using the service for essential navigation and communication. However, some people mentioned issues with data accuracy and occasional slow or non-existent service in certain regions, which sometimes required troubleshooting. A few other people also felt that the setup could be confusing or that the eSIM interfered with their phone's primary service.

What people talk about most

User experience

Users describe positive interactions with the user experience, frequently highlighting the ease of setup,... See more

Service

Customers consistently note ambiguous experiences with service, with many praising its reliability, ease of... See more

Product

Reviewers highlight ambiguous aspects of product, with many finding the eSIM easy to purchase, install, and... See more

Location

Clients share ambiguous opinions on location, with many reviewers reporting excellent coverage in various... See more

Price

People report positive experiences with price, often finding it reasonable and affordable compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Once it was fully activated it was seamless. Room for improvement: the SIM instructions re: settings and in particular Access Point Names and Data Roaming settings, need to be more explicitly spell... See more

Rated 4 out of 5 stars

Easy to activate and use. Mainly great signal in Türkiye, Slovenia, Spain and Greece where I travelled. Only blip was when I thought I was topping up, but it was treated as a new purchase and it too... See more

Rated 4 out of 5 stars

Data was always available, but the amount of data used and remaining did not always reflect the true situation. Whilst his was an imperfection, and did detract from the service as a whole, it did not... See more

Rated 5 out of 5 stars

Not the first time I have used Nomad while travelling. Very reliable service in my travels to Taiwan and the Philippines. Easy pre travel setup of the eSim and then just turning it on upon arrival at... See more


Company details

  1. Phone and Internet Service

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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Rated 1 out of 5 stars

too expensive for what you provide

too expensive for what you provide

May 25, 2026
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Reply from Nomad eSIM

Hi Veronica! Thank you for your feedback. We're sorry to hear that you felt our service did not provide the value you expected. We continuously work to balance coverage, reliability, and pricing while offering a convenient travel connectivity solution. We appreciate your comments and will consider them as we continue to improve our offerings.

Rated 4 out of 5 stars

Easy to use

It's practical, easy to use/install. It did present some connectivity problems, but nothing that stopped me from enjoying the online event I was attending.

June 11, 2026
Rated 3 out of 5 stars

I’m not sure that I’m using Nomad…

I’m not sure that I’m using Nomad correctly I thought it would take care of all my phone charges from NZ. I still think I’ve got roaming charges from New Zealand and I thought Nomad would take care of that.

June 24, 2026
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Reply from Nomad eSIM

Hi Bruce! Thank you for your feedback. We're sorry to hear there may have been some confusion regarding how the service works. Nomad provides mobile data through an eSIM, but charges from your home carrier may still apply depending on your device settings and carrier plan. We'd be happy to review your setup and help clarify any charges you may have incurred. Our team will be reaching out to you directly to assist further.

Rated 1 out of 5 stars

I booket a package for Asia including…


I booket a package for Asia including China, Hongkong and Macao. It worked just in Hongkong, not in China and Macao. So more days it did´t work and i payed for nothing.

May 4, 2026
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Reply from Nomad eSIM

Hi Sunny! Thank you for sharing your experience. We're sorry to hear that the plan only worked in Hong Kong, not in China or Macau, as expected. We understand how disappointing it is when a service doesn't perform as advertised, especially while traveling. Our team will be reaching out to you directly to gather additional information and assist further.

Rated 2 out of 5 stars

Doesn’t allow you to make calls

I didn’t like that I couldn’t make a phone call. It wasn’t what I wanted. I nearly missed my flight because I could not phone a taxi or anyone to help me. Very very stressful!

June 24, 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Joy! Thank you for your feedback. We're sorry to hear about the stressful experience you had while traveling. Nomad eSIMs are data-only unless otherwise specified, so they do not typically support traditional voice calls. We understand how important it is to have reliable communication when you're on the move, especially in situations like arranging transportation to the airport. Our team will be reaching out to you directly.

Rated 5 out of 5 stars

Travelling through eastern and central europe

Once I activated the nomad eSIM I was right to go. So easy, just turn off your primary SIM and then toggle on the Nomad Sim. We went through 7 countries in eastern and Central Europe over 4 weeks. I did use wifi when I could to save data just by turning on flight mode. I only used 5GB, even though I bought 10GB. Would recommend Nomad to anyone travelling.

June 23, 2026

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