Nomad - Bristol Reviews 

117
TrustScore 4.5 out of 5

4.6

38 Park Street, BS1 5JG Bristol, GB


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Rated 5 out of 5 stars

Great staff, but obviously a company in trouble. We were in Bristol and the place looks abandoned. Our last visit two years ago - they had a receptionist, staff, stock of travel goods, pictures and po... See more

Company replied

Rated 5 out of 5 stars

The nurse I saw (I think her name was Karen? So sorry if that’s wrong!) was absolutely lovely and so knowledgeable about the vaccines and the diseases they help prevent. Really clear explanations and... See more

Company replied

Rated 5 out of 5 stars

I was very late to my 4.15pm appointment due to a problem on the motorway. I advised the central booking number and they confirmed that the Bristol clinic closed at 5pm and as they had others booked i... See more

Company replied

Rated 5 out of 5 stars

Great service. We'd left it a bit late to get our kid's vaccinated for rabies on the NHS and Nomad fitted us in, gave us all the options and explained clearly why myself and my partner didn't need the... See more

Company replied


Company details


Contact info

  • 38 Park Street, BS1 5JG, Bristol, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

117 reviews

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4.6

All reviews

(117)

206 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and quick

The booking process was quick and easy.
The nurse at the clinic was friendly and professional, and gave us lots of information. The vaccinations were quick and painless.

June 30, 2025
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Victoria,

Thank you for your lovely feedback!

We're so glad to hear the booking process was smooth and that you felt well taken care of by our nurse. It's great to know the experience was both informative and comfortable. We appreciate you taking the time to share your experience!

Kind regards,
Lidia
Nomad

Rated 4 out of 5 stars

The staff are super helpful

The staff are super helpful, they explained all the risks associated with my destination, they had a wide range of appointment times available, they also went through all the vaccine options with me.

June 18, 2025
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Reply from Nomad - Bristol

Hi Nathen,

Thank you for your lovely feedback! We're so pleased you found the team helpful and informative, and that the appointment options suited your schedule.

Wishing you a safe and healthy trip!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Very friendly and helpful personnel I…

Very friendly and helpful personnel I did not have any side effects so all good thank you

May 25, 2025
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Reply from Nomad - Bristol

Hi Derwyn,

Thank you for taking the time to leave a review! We're really glad to hear that you had a positive experience with our team and that everything went well with no side effects.

If you ever need anything in the future, we’re here to help.

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Nicky,

Thank you for your kind feedback!

We're glad to hear you found the consultation informative. If you have any further questions or need support, please don't hesitate to reach out.

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

Travel Jabs

Very accommodating, quick and reassuring for people that don’t like having jabs.

May 5, 2025
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Reply from Nomad - Bristol

Hi Steven,

Thank you so much for your kind words!
We're really glad to hear you felt comfortable and reassured. We always aim to make the experience as smooth and stress-free as possible.

Hope to see you again soon!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Claire,

Thank you so much for your kind feedback! We're delighted to hear that you found our advice helpful and clear. If you need any further assistance, don't hesitate to reach out!

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

Excellent service

Excellent service - Suse made us feel very comfortable about the experience and explained things very thoroughly and clearly in an upbeat and relaxed manner which put us at ease about our jabs and the associated risks involved in travelling to our destination.

March 18, 2025
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Reply from Nomad - Bristol

Hi Anna,

Thank you so much for your kind words!

We're delighted to hear that Suse made you feel comfortable and well-informed. It is so important to us that our clients feel at ease and confident, especially when it comes to travel health. We’ll be sure to pass on your lovely feedback to her.

Wishing you safe and happy travels!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Richard,

Thank you for your feedback! We're so glad to hear you had a great experience at our clinic. We look forward to assisting you again soon!

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

Excellent service

Really lovely nurse who told us exactly what we could get where and how much it would all cost. She explained everything really clearly to me and my 15 yr old son. We were too late to get the jabs done at the GPs but I'm really glad we came to Nomad.

February 25, 2025
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Reply from Nomad - Bristol

Hi Sara,
Thank you for your kind review! We're so pleased to hear that our nurse provided clear and helpful information for you and your son. If you ever need anything else, we're always happy to help!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Excellent

Excellent. Impartial advise.

February 20, 2025
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Reply from Nomad - Bristol

Hi Andy,

Thank you for your review! We're glad you found our advice helpful. If you ever need further assistance, we're always here to help.

Kind regards,
Lidia
Nomad

Rated 2 out of 5 stars

Provision of vaccination records for GP surgery

Nomad used to notify the patient's GP surgery of vaccinations after an appointment, so that patient records were consistent and correct. This service is no longer available, which is more onerous for the patient and potentially less robust.
It would also be helpful if staff could provide a printed list of all vaccinations in a course, rather than one list per appointment.

February 4, 2025
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Reply from Nomad - Bristol

Hi Pete,

Thank you for your feedback. We understand how important it is to keep patient records consistent and up to date. While we no longer notify GP surgeries directly, we are happy to provide each individual with the necessary documentation so you can share it with your GP.

We also appreciate your suggestion regarding a consolidated vaccination list. Our team can assist with this—simply visit www.nomadtravel.co.uk/records to submit a records request, and we will collate your information for you. If you require any further assistance or additional documentation, please don’t hesitate to contact us at info@nomadtravel.co.uk.

Kind regards,
Lidia
Nomad

Rated 1 out of 5 stars

Scammers

Don't mention a "consultation fee" (for a consultation you don't need and haven't asked for) until after you've booked.

March 3, 2025
Unprompted review
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Reply from Nomad - Bristol

Hi Arthur,

Thank you for your feedback. We sincerely apologise for any confusion regarding our fees. As a private clinic, we charge an appointment fee for all initial visits with our clinicians. To ensure transparency, our booking process includes a notice explaining this clearly to our clients. We strive to be open about our policies and appreciate your input. If you have any questions or would like to discuss this further, please don’t hesitate to reach out on info@nomadtravel.co.uk, we would be happy to assist.

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

The nurse was extremely nice and very…

The nurse was extremely nice and very clear and informative.,

February 3, 2025
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Reply from Nomad - Bristol

Hi Sue,

Thank you for your kind words! We're delighted to hear that you had such a nice experience with our nurse. We’ll be sure to pass along your feedback. If you ever need anything, please don’t hesitate to reach out!

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

Excellent travel advice

Booking an appointment online was easy and the advice given was excellent. There was no hard sell in terms of extra protection and all risks were clearly explained. Really friendly and reassuring service.

February 13, 2025
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Reply from Nomad - Bristol

Hi Joanne,

Thank you for your kind words! We're glad you found the booking process easy and our advice clear and reassuring. If you ever need anything, we're happy to help. Safe travels!

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

Fantastic nurse

Fantastic nurse - took lots of time to go through our vacs requirements and when we had the jabs I didn’t feel a thing. Amazing. Nomad need to keep records of vaccinations - they rely on the persons paper records for previous histories of inoculations. Otherwise superb service

February 10, 2025
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Reply from Nomad - Bristol

Hi Lisa,

Thank you so much for your wonderful feedback! We're thrilled to hear that our nurse made you feel at ease during the vaccination process and took the time to explain everything thoroughly. We also appreciate your input regarding our record-keeping. While we maintain records for vaccines administered with us, we also ask clients about any previous vaccinations received elsewhere. Rest assured, we will consider your feedback as we continue to improve our services!

We're glad to know you had a positive experience, and we look forward to assisting you again in the future!

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

Top class service.

Right from the start you are made welcome. The staff go through everything with you, explaining which vaccines are required and which are recommended. They do not force you to have any vaccinations and will not give you vaccinations you do not need.
I would highly recommend Nomad to anyone who is traveling abroad and require vaccinations.

January 18, 2025
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Reply from Nomad - Bristol

Hi Severine,

Thank you for your amazing review! We're so happy to hear that you felt welcomed and well-informed during your visit. Our goal is to provide clear, honest guidance so you can make the best decisions for your travel health. We truly appreciate your recommendation and hope to see you again for your future adventures!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi David,

Thank you for your feedback! Providing excellent care and a welcoming experience is our top priority. We look forward to seeing you again!

Kind regards,
Lidia
Nomad

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