Nomad - City (London) Reviews 

56
TrustScore 4.5 out of 5

4.7

65 London Wall, EC2M 5TU London, GB


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Rated 3 out of 5 stars

Everybody i met and their service knowledge annd help was excellent. Booking the appointment on the website for visiting multiple countries was exceedingly poor. And The web gave me a 9.00 am appoin... See more

Company replied

Rated 5 out of 5 stars

Very impressed by the service provided by the travel health nurse at Nomad City, Ivone, who was kind and professional. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Was able to book all necessary vaccines for an upcoming trip to South America. Rabies was out of stock in most other clinics, but Nomad were able to help us out. Lovely staff, we had nurse Joanne for... See more

Company replied

Rated 5 out of 5 stars

Nomad is the eayway to get holiday vaccines. You pay onsite on their card machine, and they also give you advice during the consultation. I lost my record and sent them an online chat one year later -... See more

Company replied


Company details


Contact info

  • 65 London Wall, EC2M 5TU, London, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.7

All reviews

(56)

206 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Friendly staff answered any concerns. Efficient service

August 14, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Cynthia,

Thank you for your lovey review!

We’re thrilled to hear that you had a positive experience at Our London - City clinic. Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.

We hope you will be back to visit us in the future!

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars

Very efficient appointment for travel…

Very efficient appointment for travel vaccines. Very friendly and helpful practitioner who gave good advice on what was needed

August 4, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Grant,

Thank you for your lovely feedback!

We are so glad to hear you had such a good experience with our London City clinic and that Ivone was able to give you all the information you require.

We hope it is useful for your trip, and we look forward to seeing you again!

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars

Very impressed by the service provided…

Very impressed by the service provided by the travel health nurse at Nomad City, Ivone, who was kind and professional. Would definitely recommend.

July 20, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Dilip,

Thank you for your wonderful review!

We’re thrilled to hear that you had a positive experience at our London City clinic with Ivone, and that you would recommend us to others!

Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.

We hope you have a lovely trip and look forward to welcoming you back into our clinics in the future.

Kindest Regards,
Casey-Marie
Nomad

Rated 3 out of 5 stars

Everybody i met and their service…

Everybody i met and their service knowledge annd help was excellent. Booking the appointment on the website for visiting multiple countries was exceedingly poor. And The web gave me a 9.00 am appointment but doors to clinic do not open until 9.15. Nomad need to sort out a malfunctioning website that wasted lots of my time.

June 24, 2026
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Reply from Nomad - City (London)

Hi Peter,

Thank you for taking the time to share your feedback. It's great to hear that our team provided excellent service and support during your visit.

We're sorry about the issues you experienced with the online booking system and the confusion regarding the clinic opening time. We appreciate you highlighting this and will ensure your comments are reviewed as we continue to improve our booking experience.

Kind regards,
Andrea
Nomad

Rated 5 out of 5 stars

Essential Peace of Mind Before Every Journey

As a travel content creator, I visit Momad before every major journey. They have a warm and welcoming clinic in London, and their staff are always incredibly friendly, knowledgeable, and professional.

What I appreciate most is that there's never any pressure. Instead, they take the time to understand your itinerary and provide tailored advice on the vaccinations and health precautions that are genuinely recommended for your specific destination.

After every visit, I set off feeling confident, well-prepared, and reassured that I've done everything I can to protect my health while travelling. That peace of mind is especially valuable when visiting remote destinations or developing countries, where access to healthcare may be more limited.

July 8, 2026
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Reply from Nomad - City (London)

Hi Peace,

Thank you so much for your lovely review!

We are so glad that you have such a good experience with us each time you visit and were able to benefit from our experienced travel health nurses.

Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit and leave with all the information they need to be ready and feel protected for their travels.

We hope you had a wonderful time and look forward to welcoming you back to our clinic in the future.

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars

very faster service

June 22, 2026
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Reply from Nomad - City (London)

Hi Papiya,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience at London - City clinic.

Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.

We hope to be able to welcome you again to our clinics and to help you with any further needs!

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars

I had a great experience at Nomad…

I had a great experience at Nomad Climic! Ivone the Nurse was very lovely!

July 6, 2026
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Reply from Nomad - City (London)

Hi Falnyi,

Thank you for your review! We are so glad to hear you had such a good experience with our City clinic and that Ivone was able to give you a positive visit with us.

We hope to be able to welcome you again to our clinics and to help you with any further needs!

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars

Hannah has been great and very helpful…

Hannah has been great and very helpful in arranging appointments for hard to come by vaccinations.

June 17, 2026
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Reply from Nomad - City (London)

Hi Matthew,

Thank you for your kind review! Thank you for choosing us, and we wish you safe travels!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi,

Thank you for your kind review!

We're delighted to hear you found our staff friendly and our communication clear and helpful. We really appreciate your feedback and look forward to welcoming you again in the future.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Good experience.

Got all my vaccinations done here for my employer to clear occupational health. The staff was very friendly and made everything clear and easy to understand.

June 15, 2026
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Reply from Nomad - City (London)

Hello,

Thank you for your wonderful review!

We're delighted to hear that our team made your occupational health vaccinations a smooth and straightforward experience.

We really appreciate your feedback and wish you all the best in your new role!

Best regards,
Lidia
Nomad

Rated 4 out of 5 stars

Ok but not filled with confidence

Not sure I have had all of the jabs I should really have. Nearly didn't get one that I definitely should have - given as an afterthought.
And the place is weird - not sure if anyone knows you are there and waiting. Just lots of doors with no-one at the reception area desk.

May 28, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Alison,

Thank you for taking the time to leave your feedback. We're sorry to hear that your experience did not meet expectations.

We take vaccination recommendations very seriously and aim to ensure every patient receives advice based on their individual travel plans and medical history. We're concerned to hear that you felt a recommended vaccine was only discussed as an afterthought.

If you would like to discuss your appointment in more detail, please feel free to contact us directly: info@nomadtravel.co.uk.

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

The lady was very friendly

The lady was very friendly , welcoming and reassuring. She was helpful too, as I was asking for info about the training as a phlobotomist. I felt very relaxed. A very happy experience.

May 5, 2026
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Reply from Nomad - City (London)

Hi Cheryl,

Thank you for your lovely review. We're delighted to hear that you felt welcomed, reassured and relaxed throughout your appointment.

We really appreciate your feedback and wish you all the best with your future phlebotomy training!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

10/10 experience

The clinic was easy to find, and Ivone was incredible - very friendly and professional, which made the appointment super easy and comfortable. The consultation was also very swift, and Ivone was very considerate and professional throughout. Overall, I had a great experience with Nomad at their London City clinic.

May 18, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Andreia,

Thank you for your wonderful review!

We’re so pleased to hear you had a great experience at our London City clinic. Ivone will be delighted to hear your kind feedback about her friendly and professional approach.

We truly appreciate you taking the time to share your experience with Nomad.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Great service

Great service

March 31, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi,

Thank you for your kind words! We’re really glad you had a great experience with us.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Great service

Great and quick service and advice

March 3, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi,

Thank you for your feedback!

We're glad to hear you had a positive experience and found both our service and advice helpful.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Travel advice

Friendly, helpful and knowledgeable nurse. Easy to book. No charge for advice.

March 16, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Pauline,

Thank you so much for your kind review!

Providing clear advice with no pressure is something we really value.

We look forward to helping you again in the future!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Great experience

Great experience, staff were so kind and patient. Felt very comfortable.

March 2, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Meg,

Thank you so much for your kind words!

We're really glad you felt comfortable and well looked after, our team always aims to provide a supportive and patient experience.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Timely,honest,friendly and accurate

Timely,honest,friendly and accurate

February 16, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Adeola,

Thank you for your lovely feedback. We’re really glad to hear that you had a positive experience with our team. We appreciate you taking the time to share your thoughts.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

The lady who saw me was brilliant

The lady who saw me was brilliant. made me feel relaxed and at ease.

February 17, 2026
Nomad - City (London) logo

Reply from Nomad - City (London)

Hi Dan,

Thank you so much for your kind feedback!

We’re glad our team made such a positive impression, and we truly appreciate you taking the time to share your experience.

Best regards,
Lidia
Nomad

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