I have purchased a seat cushion but it does not hold on the chair as the snaps constantly open. I have contacted the customer service and they have quickly responded and resolved my issue by offering... See more
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See what reviewers are saying
This has been the first time ordering from Nordic Nest from within the UK. I have read some terrible UK based reviews ok Trust Pilot and was a bit hesitant whether I should actually give it a go. I’m... See more
Update on earlier negative review. I ordered a Christmas Decoration which was both damaged (damaged within packaging so poor quality control) and which did not light up anyway. Customer services runn... See more
Bought a set of Georg Jensen cobra candle holders. The price was good, service fast , the items were packed well ( aided by high quality Jensen primary box, and very heavy duty Nordic Nest outer box)... See more
Company details
- Home Improvement Store
- Decoration and Interior Design Store
- Furniture Store
- Kitchen Supply Store
- Lighting Store
- Outdoor Furniture Store
About Nordic Nest
Written by the company
INREDNING, MÖBLER & DESIGN ONLINE – FÖR HEM ATT ÄLSKA
Med passion för skandinavisk designtradition och livsstil vill vi hjälpa dig skapa ett hem att älska. Varmt välkommen in till oss där du hittar över 30 000 design- och inredningsprodukter från fler än 200 varumärken som exempelvis ferm LIVING, &Tradition, Mateus, Rörstrand, Iittala, String, Marimekko, Broste Copenhagen och HAY.
Design för alla rum & stunder
Vi vet att ett hem byggs upp med tiden, pinne för pinne. Därför hittar du design hos oss för alla rum i hemmet och för alla livets stunder. Oavsett om du letar efter en tidlös present, om du vill förnya ditt hem inför en ny säsong eller letar efter nya middagstallrikar – så är du välkommen att boa med oss.
Låt dig inspireras av ett utbud som bjuder på alltifrån tidlösa klassiker till trendriktiga nyheter. Hitta din nya favoritmugg till morgonkaffet, drömlampan, den perfekta vasen eller mjukaste mattan – stort som litet, låt ditt älskade hem ta form hos oss.
Contact info
Stämpelvägen 3, 394 70, Kalmar, Sweden
- 0480449920
- info@nordicnest.se
- www.nordicnest.se
4.5
Excellent
78K reviews
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100kr return is just… terrible :/
May 25, 2026
Reply from Nordic Nest
Hi, thank you for sharing your review. We understand that the return cost can feel frustrating, and we appreciate you taking the time to let us know how you feel. Your feedback is valuable to us and will be taken further. Wishing you a lovely day!
Kind regards,
Carla, Nordic Nest
No free returns from the UK
Ordered lamp but when arrived the copper looked more like orange. So needed to return but guess what no free returns from the uk and has to go back to Sweden !! Cost me £57 to return a £140 item !! Very disappointed
May 8, 2026
Unprompted review
Reply from Nordic Nest
Dear Customer, Thank you for your feedback.
We are sorry to hear that the lamp did not meet your expectations and that the return cost from the UK was higher than anticipated. We understand how disappointing this must have been, especially when the colour was not what you had hoped for.
Your feedback is important to us, and we will take it forward as we continue to improve our customer experience.
Best Regards,
Carla, Nordic Nest
Aspirational delivery not actual!
Placed an order for three items on 3rd May. Delivery was estimated between 7th - 12th May. I am still waiting for the main part of the delivery (21 May) and am having little help and no apology from customer service.
Really disappointing service.
May 21, 2026
Unprompted review
Reply from Nordic Nest
Dear Customer, Thank you for your feedback. We are very sorry to hear about the delay and that you have not received the help and communication you expected. We understand how disappointing this must feel, and we will contact you by email to follow up and help resolve this as soon as possible.
Wishing you a lovely day!
Best Regards,
Carla
Nordic Nest
THE SIZE!
THE SIZE!
I was looking for a cooking pot to replace my pots I used for daily cooking. What I received was a pot that might boil a cup of water and no more. It is an expensive childs play pot.
It took 3 weeks to send,
Quality is reasonable
May 19, 2026
Unprompted review
Reply from Nordic Nest
Dear Customer, Thank you for your feedback. We’re sorry to hear that the size of the pot was not what you expected. The pot is described on our website as ideal for small households or for heating small amounts like a sauce or milk, and the dimensions are listed to help guide your choice. Of course, we will be happy to help you with a return, and you are welcome to register a return here: https://www.nordicnest.com/customer-service/returns/. If there is anything else we can do to make your experience better, please contact us at info@nordicnest.com.
Wishing you a lovely day!
Best Regards,
Carla
Nordic Nest
no refund **** edit
I made a purchase in April, then returned an item. The item arrived on April 25th, and still no refund! It's shameful. Customer service hasn't said when I'll get a refund. I'll never buy from this site again. Still waiting to get back my money
EDIT : finally I got full refund and apology the same day I wrote the review. thanks you need to be clearer about the refund terms pls
April 25, 2026
Unprompted review
Reply from Nordic Nest
Dear Customer, Thank you for your feedback. We are sorry to hear about your experience and understand your frustration. We would very much like to look into this further together with you and kindly ask that you contact us at info@nordicnest.com so we can assist you further. For us, it is most important that you feel satisfied, and we will do what we can to help resolve this and ensure you feel happy with your experience. Wishing you a lovely day!
Best Regards,
Carla
Nordic Nest
Products are amazing
Products are amazing. It would be great to have some additional info though. I ordered a frying pan and when it arrived I realised it’s too heavy for me so I had to return it.
April 9, 2026
Excellent customer service
I have purchased a seat cushion but it does not hold on the chair as the snaps constantly open. I have contacted the customer service and they have quickly responded and resolved my issue by offering a few options. I have chosen replacement and I am very satisfied with this service.
Highly recommend this firm as the products they are selling are excellent and if the product has issues they deal with the issue quickly.
April 2, 2026
Unprompted review
Unfrofessional customer service!!! Stay away from this shop!
I’m extremely disappointed with my experience with NordicNest. What should have been a straightforward purchase turned into a frustrating ordeal due to their unprofessional customer service.
I returned an item in accordance with their policy, yet my refund has been unreasonably delayed without any clear explanation. Communication has been slow, vague, and unhelpful, leaving me chasing updates instead of receiving proper support.
For a company that positions itself as premium, this level of service is unacceptable. Customers deserve transparency and timely resolutions—especially when it comes to refunds.
I would strongly reconsider ordering from NordicNest again based on this experience.
March 6, 2026
Unprompted review
Reply from Nordic Nest
Dear Customer,
Thank you for your review. We are truly sorry to hear about the frustrations you have experienced with your recent order.
We see that you have already contacted us this morning via email, and we want to assure you that we will make sure your case is handled right away. Your feedback is invaluable to us, and we are committed to resolving this matter as quickly as possible.
Wishing you a lovely day!
Best Regards,
Carla
Nordic Nest
All okay but DPD tracking not reliable
Thought I’d give Nordic Nest a go as I purchase a lot of Ferm Living etc, so purchased an inexpensive felt cushion to test them out. Ordered on the 11th of April, updated with DPD tracking on the 13th, by the 22nd it still stated ‘We've received your order details, but have not yet received your parcel’. I was unsure if this was Nordic Nest of DPD, then this morning 23rd DPD notified me the parcel was at the local centre and due for delivery. Item arrived well packaged, issue was DPD not Nordic Nest so am inclined to order again but would choose fed ex which wasn’t an option for this item.
April 21, 2026
Unprompted review
Reply from Nordic Nest
Dear Customer, Thank you for your review.
We sincerely apologize for the inconvenience you've experienced with your order. We understand how frustrating it must be to see no movement on your parcel, especially after receiving tracking details.
Please contact us at info@nordicnest.com with your order details, and we’ll be happy to assist you in resolving this issue as quickly as possible.
Wishing you a lovely day!
Best Regards,
Tindra
Nordic Nest
Product differs from pictures
The delivery was much longer than stated and the product doesn’t look as the one in the pictures
March 24, 2026
Reply from Nordic Nest
Dear Customer,
Thank you for your review.
We are sorry to hear that the product did not meet your expectations and that the delivery time was longer than stated. We always aim for our products to match the images shown on our website, and we truly appreciate your feedback to help us improve.
If you have any further questions or concerns, please feel free to contact us at info@nordicnest.com.
Wishing you a lovely day!
Best Regards,
Tindra
Nordic Nest
Amazing!
Amazing!! Trustworthy company. I had a great experience here. I got a bunch of products (although not the cheapest), and they were good quality and extremely unique. I got a water bottle, pans, and some amazing Swedish dishcloths with unique prints. When my water bottle broke (a product defect), they promptly dealt with it and resolved my situation asap!
April 1, 2026
Unprompted review
Never had problems with them
Never had problems with them. Everything went smoothly.
December 30, 2025
Order arrived broken a week ago
Order arrived broken a week ago. Very poorly packaged, delivery driver suspected breakage and asked me to open - smashed to pieces. He took it away and I’ve heard nothing from the company since. Out of pocket, not happy. Avoid!
March 28, 2026
Unprompted review
Reply from Nordic Nest
Dear Customer, Thank you for your feedback.
We are truly sorry to hear about your experience and understand how frustrating this situation must be.
Please rest assured that we take this very seriously. We kindly ask you to contact us at info@nordicnest.com so we can investigate this matter further and help resolve it for you as quickly as possible.
Wishing you a lovely day!
Best Regards,
Carla
Nordic Nest
I purchased a light bulb from your…
I purchased a light bulb from your website for a lamp that I have been using for some time, and which I know is fully functional. Unfortunately, the bulb I received does not work.
I contacted your customer service team to understand how to return the faulty item and arrange a replacement, potentially purchasing another product from your website. However, my experience has been extremely disappointing.
I have called the UK contact number provided on your website multiple times, but no one has answered. In addition, I have sent at least three emails and have not received any response.
I would appreciate your prompt assistance in resolving this matter, as I would still be willing to reorder from your website if this issue is handled appropriately.
March 27, 2026
Unprompted review
Reply from Nordic Nest
Dear Customer, Thank you for your feedback.
We are very sorry to hear about your experience and the inconvenience caused. We fully understand how frustrating this situation must have been.
We can see that our customer service team has now been in contact with you first thing this morning, and that a refund has been issued for the faulty bulb. We hope this helps resolve the matter in a satisfactory way.
We truly appreciate your patience and your willingness to order from us again, and we will do our best to provide you with a much better experience going forward. Should you need any further assistance or wish to place a new order, you are always welcome to contact us at info@nordicnest.com.
Wishing you a lovely day!
Best Regards,
Carla
Nordic Nest
Reputable company
March 21, 2026
Unprompted review
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