Nordic New Reviews 21

Are you feeling too happy these days? Do you want to ruin your peace of mind and bring stress upon yourself? Then this is the perfect shop for you.

If you have masochistic tendencies or enjoy self-torture, I highly recommend Nordic New. They will provide you with the worst experience imaginable.

They lied to me 3 times regarding shipping:

Lie #1: They promised to ship "next week," but never did.

Lie #2: They sent a fake "Dispatched" email with NO tracking number to buy time.

Lie #3: When I pushed them, they sent me a tracking number for a different person in a different country (Hong Kong). It was a total disaster.

On top of that, when I asked for a standard document for customs, they refused and told me to "find a solution yourself."

They are incompetent, arrogant, and dishonest. Unless you want to pay money to buy stress, STAY AWAY.

I ordered an item from Nordic New specifically due to the stated delivery date as I knew I was going to be out of town after that date. They missed their stated delivery date by weeks and the item came while I was away and unable to receive it and pay the customs charges - so the item was returned to sender. It is currently sitting in their warehouse and they are refusing to refund me so now I have to escalate this which is a big pain, even more so as their customer service is rude, condescending and unprofessional (including suggesting that I “come and get” the item from their warehouse which is in a different country).

I ordered and paid an article a few months ago, still waiting. If I were told that I should wait that long, I would have saved my money.

[Update 24 May 2022, week 22 of 2022.]
As I do not manage to reply to the below comment of Nordic New, I want to clarify I few aspects:
1) My order was placed and paid on 12 February 2022;
2) On 13 April (2 months later!) I received an email notification that my order was delayed and that it would be "delivered around week 19-20 instead of week 15";
3) Now (24 May) we are in week 22 and I haven't received my order neither have I received any further communication of delays / expected delivery date from Nordic New;
4) I let the readers draw their own conclusions.