Nordic Temptations Reviews 527

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the wide selection available, often highlighting the ability to find unique or hard-to-source items. Many people appreciate the fast and reliable delivery service, noting that orders arrive quickly and are meticulously packaged, especially refrigerated items which are kept cold with great care. The overall service is frequently described as excellent, with consumers finding the ordering process easy and efficient. However, some customers also noted that shipping costs can be quite high, particularly for smaller orders. A few other people also felt that some products, like candies, were occasionally old or mixed with fresh ones, and there were isolated instances of missing items or unexpected additional shipping charges.

What people talk about most

Product

People report positive experiences with product quality and selection. Many reviewers appreciate the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick and on-time... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the high quality of products, noting... See more

Order

Consumers generally find the ordering process to be positive, highlighting ease of ordering and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's no place in Australia that sells the storage tin for the Leksands crispbread rounds sold at our local IKEA. Nordic Temptations was the only seller in Europe that was happy to send us the lovel... See more

Company replied

Rated 5 out of 5 stars

The selection of available items was fantastic. I was able to surprise my father with some of his favorite childhood foods from Sweden. One, which is Messmor, is almost impossible to find for shipping... See more

Company replied

Rated 5 out of 5 stars

Fresh food delivery was with cooled courier the next day after they recieved it, you can delay webshop-orders (if not ordered yet ofcourse. AND.... You can ask if they deliver non-listed items on... See more

Company replied

Rated 5 out of 5 stars

Your company delivered my Oltermanni (Finnish) cheese appropriately, although because of the existing tariffs climate, it was very expensive. It was worth it to me, though. The product was just lik... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. Grocery Store

Written by the company

Scandinavian groceries, delicacies, beverages, utitilites and decoration items in central Antibes with on-line shop serving world wide


Contact info

4.8

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

everything was OKay

everything was OKay

August 23, 2024
Nordic Temptations logo

Reply from Nordic Temptations

Dear Gerhard, thank you for taking the time to review us. We are really glad that you find us worth 5 stars. Hope to be able to be at your service soon again!

Kind regards
Sari NIINIKOSKI

Rated 5 out of 5 stars

Top notch

Everything worked 👍Package good and follow up emails was helpful.

August 29, 2024
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Reply from Nordic Temptations

Hej Christer, thank you for taking time to review us and your super review. The customer satisfaction is one of our priorities and we are sincerely glad when you feel that we have succeeded.

På återseende!

Sari

Rated 1 out of 5 stars

I asked to have the skagenrora put on…

I asked to have the skagenrora put on ice. It has mayonaise in it and I said I would pay more if necessary to put it on ice. It came room temperature and I have no idea if I can eat it or not. I bought two and do not know what to do with them

August 20, 2024
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Reply from Nordic Temptations

Dear Julie,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

We understand how disappointing it can be when a product doesn’t arrive in the expected condition. However, we want to assure you that we take great care in packaging all of our products, including using ice packs to maintain freshness like in your shipment. As stated in our terms, while we do our best to ensure that products arrive in perfect condition, our packaging may not be sufficient to keep items cold during the warmest months, especially when the destination is overseas.

We truly value your business and will send you an email to sort this out.

Thank you again for your understanding and for giving us the opportunity to address your concerns.

Best regards,

Sari NIINIKOSKI

Rated 4 out of 5 stars

Product was send quickly and in good…

Product was send quickly and in good order

August 20, 2024
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Reply from Nordic Temptations

Thank you Edwin for your super review. Wonderful hearing that you find that we have succeeded in the issues which are our priorities.

Look forward to being at your service soon again.

Best regards
Sari NIINIKOSKI

Rated 5 out of 5 stars

The shipping was fast and efficient

The shipping was fast and efficient. Plus the products are great! So happy to be able to have Finnish foods

August 16, 2024
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Reply from Nordic Temptations

Dear Mrs Kossowski,

thank you so much for your wonderful review! 🌟 We're thrilled to hear that you enjoyed our fast shipping and that you're loving the Finnish foods. It's our pleasure to bring a taste of Finland to your doorstep!

Hope to see you in our webshop soon again.

Kind regards
Sari NIINIKOSKI

Rated 4 out of 5 stars

My selection of my first order made it…

My selection of my first order made it possible to better select for next order, which I'l try within some weeks from now.

July 2, 2024
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Reply from Nordic Temptations

Dear Mr Kongmark, thank you so much for your four-star review and choosing Nordic Temptations!

When you’re ready to place your next order, we encourage you to review the product details closely—they’re designed to help you make the best choice for your needs. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Looking forward to serving you again soon.

Best regards
Sari NIINIKOSKI

Rated 5 out of 5 stars

Excellent service and communication.

Excellent service and communication.
5 STARS!

June 25, 2024
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Reply from Nordic Temptations

Dear Customer, thank you so much for your fantastic five-star review!

We're delighted to hear that you found our service and communication excellent. A high level of customer service is one of our main ambitions, we are glad you think that we have succeeded. Your positive feedback means the world to us.

We look forward to serving you again soon.

Best regards,
Sari Niinikoski

Rated 5 out of 5 stars

Nordic Temptations always delivers

Exquisite service. Great selection with clear information about stock and shipping. This was our third time ordering and, as always, the products arrived quickly and packaged perfectly. We had the best Midsommar celebration in Belgium :)

June 17, 2024
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Reply from Nordic Temptations

Dear Brita,

Thank you so much for your wonderful five-star review! We are thrilled to hear that we continue to meet your expectations with our exquisite service and great selection.

Knowing that the products arrived quickly and perfectly packaged is music to our ears. We're honoured to have been a part your successful Midsummer celebration.

Getting such positive words from a returning customer like yourself is especially heartening! We look forward to serving you again soon!

Warm regards,

Sari Niinikoski

Rated 5 out of 5 stars

Great service

June 17, 2024
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Reply from Nordic Temptations

Hello John,
Dear Lena, thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that you had a great experience with our service. Your feedback means a lot to us, and it’s wonderful to know we met your expectations.

We look forward to serving you again in the future!

Best regards,

Sari NIINIKOSKI

Rated 5 out of 5 stars

it worked

it worked

we got our cheese to our door and it was as good as we remembered

June 14, 2024
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Reply from Nordic Temptations

Thank you Cyrus for you marvellous rating, and wonderful hearing that all went well. We are thrilled that we have the possibility to deliver the delicious cheeses from the Nordic countries even to US. Look forward to being at your service again!

Kind regards
Sari NIINIKOSKI

Rated 5 out of 5 stars

Very quick and all well done

Very quick and all well done! perfect transaction

June 11, 2024
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Reply from Nordic Temptations

Dear Aline, thank you for your marvellous review. We are thrilled hearing that you are satisfied with your purchase experience. Hope to see you soon again in our webshop!

Sari

Rated 5 out of 5 stars

Product as I expected

Product as I expected; delivery on time; Everything OK

May 16, 2024
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Reply from Nordic Temptations

Hi Guido, thank you so much for your fantastic five-star review! We're thrilled to hear that the product met your expectations and that the delivery was timely. Your satisfaction is our top priority, and we're glad everything went smoothly.

We appreciate your support and hope to serve you again in the future!

Best regards,

Sari Niinikoski

Rated 5 out of 5 stars

The only swedish shop in the south of…

The only swedish shop in the south of France. And the delivery was perfect, with fresh product it came to my house the day after they send it.

May 6, 2024
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Reply from Nordic Temptations

Dear Cécile, thank you for taking the time to review us and your marvellous rating. It delights us to hear that our service and super products are appreciated. Hope to "see you" in the webshop soon again.

Kind regards
Sari NIINIKOSKI

Rated 5 out of 5 stars

Excellent Swedish e-shop based in the south of France.

This Shop is very reactive. I had contact with a very charming person to get advice on an item. She spoke Swedish and English and a little French.
I received fresh food in a very securely refrigerated parcel and very quickly, thanks to DHL Fresh express.
I recommend for authentic Swedish food.

April 30, 2024
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Reply from Nordic Temptations

Dear Customer, thank you so much for taking the time to leave an excellent rating.

We're delighted to hear that you had such a positive experience with us. A high level of customer service is one of our main ambitions, we are glad you think that we have succeeded.

Your kind words about the quality and freshness of our products are appreciated. It's always our priority to ensure that our customers receive their orders quickly and securely, and we're glad to hear that DHL Express met your expectations.

We take pride in offering authentic Swedish and other Nordic food, and we're grateful for your recommendation.

Looking forward to serving you again in the future!

Warm regards
The person who assisted you, Sari NIINIKOSKI

Rated 5 out of 5 stars

Xlnt can and quick

April 22, 2024
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Reply from Nordic Temptations

Dear Krut,

thank you for the fantastic five-star review! We're delighted to hear that you found our service excellent and efficient. Your satisfaction means a lot to us, and we're always here to provide quick and quality service whenever you need it. Looking forward to serving you again soon!

Best regards
Sari NIINIKOSKI

Rated 5 out of 5 stars

Great

Great, Nice and good! Perfect

March 14, 2024
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Reply from Nordic Temptations

Dear Mss Robles, thank you so much for your five-star review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Kind regards
Sari NIINIKOSKI

Rated 5 out of 5 stars

Great customer service

Great customer service, give a call, have all answers fast and clear

March 6, 2024
Nordic Temptations logo

Reply from Nordic Temptations

Dear Customer, thank you so much for your glowing five-star review! We're thrilled to hear that you had such a positive experience with us. Providing quick and clear answers is always our top priority, and we're delighted that we could meet your expectations.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Thanks again for choosing Nordic Temptations, we look forward to serving you again soon.

Wstm regards
Sari NIINIKOSKI

Rated 4 out of 5 stars

Quick and good delivery

Quick and good delivery
Good choice of Northern Europe products

March 5, 2024
Nordic Temptations logo

Reply from Nordic Temptations

Dear Customer,

Thank you for taking the time to leave us feedback! We're thrilled to hear that you appreciated our quick delivery and our selection of Northern Europe products.

While we're delighted that you had a positive experience overall, we noticed your rating was four stars. We're always striving to provide five-star service, so if there's anything specific you think we could do better, please don't hesitate to let us know. Your input helps us improve and ensures we continue to meet and exceed your expectations.

Thank you once again for choosing Nordic Temptations, we truly value your support and hope to serve you even better in the future.

Kind regards,

Sari NIINIKOSKI

Rated 5 out of 5 stars

Kalles kaviar

Good shop. All thé nordic délicatessen for good price... thé shipping was not very fast but my Kalles kaviar arrived refrigerated. All good.

February 13, 2024
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Reply from Nordic Temptations

Dear Mr Lamy, thank you so much for your glowing review! We're thrilled to hear that you enjoyed our selection of Nordic delicacies and found them to be reasonably priced. We apologize if you experienced a delay in shipping. You probably hadn't noticed in the information regarding deliveries that packages containing refrigerated products are only sent from the beginning of the week until Wednesday. This is because the package would not accidentally be left along the way for the weekend. Your order was placed on Wednesday afternoon and the DHL driver collects the parcels about 13:00 every day. But as it was sent our following working day Tuesday, your Kalles kaviar arrived refrigerated and in good condition the next day.

Your satisfaction is our top priority, and we look forward to serving you again in the future.

/ Sari

Rated 5 out of 5 stars
Nordic Temptations logo

Reply from Nordic Temptations

Dear Customer, thank you for taking the time to review us and your super rating. We are thrilled that we have the possibility to deliver rapidly even to countries outside EU, like UK. Look forward to "seeing you" in our webshop again!

/ Sari

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